Great ice-cream and even better people.We tried to walk through the drive through just past hours for inside service and they offered to open up the building and let us in. Gave my dog a giant pup cup for free too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterfinger Blizzard Treat
James Bell
Good but expensive!
Atmosphere: 2
Food: 4
Service: 4
Mormon Redd
The woman who helped us here was very friendly, very attentive, and went above and beyond to help us feel comfortable. I didn’t catch her name, but she was a wonderful employee! (She had brown hair and 4 kids in 4 years ?)
Atmosphere: 5
Food: 5
Service: 5
S S
Can never go wrong with DQ. Staff was great and food was good.
Def not open until 10. I think they just say f it and leave whenever they want.
Zachary Wade
Apparently this business doesn't feel the need to close their online ordering to reflect when the business itself is closed, so I placed an online order on Thanksgiving thinking they were one of the only restaurants still open, just to pull up to a locked building with nobody in sight, and I still have not received any sort of refund or reimbursement
Service: 1
Johnny G
This location is run by complete imbeciles. Yesterday I ordered a burger with no pickles or onions only to bite in and now have the taste of pickles and onions. I understand mistakes get made from time to time, but I am not exaggerating when I state this is the fourth time this has happened. What is so complicated about a cook looking at the order and seeing no pickles and onions on the actual order. I complained to headquarters and I received a template response that they would forward this to the franchise owner. It's now been 3 weeks and of course no response.Yesterday I went in and told the front order person, please make absolutely positive the cook does not put pickles and onions. He has made this mistake three times in the past, no pickles or onions. I get my burger and guess what? PICKLES AND ONIONS!This is not the worst thing in the world, but to take a bite into your burger and now you have the taste of something you hate is very frustrating. It's also frustrating to have to open the burger and pick out onions and pickles and then finish your burger with that smell all over your fingers. Again one time, mistakes happen. BUT FOUR TIMES!I work in Truckee once a week and only get 30 minutes to grab a quick bite and there are not a lot of choices for fast orders.Clearly this franchise owner could care less about customer service and taking the time to train their employees.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
David Green
The sign in the window shows they close at 930 pm, I got there at 912 and they were closed, the gal who opened the door to tell me they were closed was nice but I'm not impressed with closing early, I just got off work and was looking forward to their food
Alan Buckner
They fulfilled my custom order perfectly without hesitation ?
Atmosphere: 4
Food: 5
Service: 5
Brock Lowden
Great at speaker vibes along with any simple information I needed ? about any meals. Thanks
The music was so loud that I couldn’t hear what next person talked.
Atmosphere: 1
RescueK9s
Fast food joint with a drive-thru, located in a medium-sized plaza with Truckee DMV. They have a creek running next to them so watch out for mosquitos in the spring and summer!! They serve burgers, hot dogs, fried chicken, and desserts. They are known for their Blizzards, which are blended soft serve ice cream mixed with various ingredients like candies, cookies, and nuts. The Blizzards are very thick and DQ employees are supposed to flip your Blizzard cup upside down when handing you your order to prove this to you.Haven't been to a DQ in a long while. They don't have a big menu but their burgers and Blizzards were big. Blizzards have a better size selection than the McDonald's McFlurrys which are tiny. Fries weren't horrible but certainly not good. Would've given them an additional star if they had a bigger menu, especially a bigger value menu. Drive-thru employee was super cheery, which is always a plus.
Luz Corona
Under staffed. They take forever to give you your order.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Fries, Burger
Jake Dorst
Perpetually understaffed and expensive for fast food. Always check your order before you leave. I had three occasions where if gotten the wrong order.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries,
Martin Reinders
One of the best DQ’s I’ve ever been to. Customer service was awesome! Did was great!
Great ice-cream and even better people.We tried to walk through the drive through just past hours for inside service and they offered to open up the building and let us in. Gave my dog a giant pup cup for free too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterfinger Blizzard Treat
Good but expensive!
Atmosphere: 2
Food: 4
Service: 4
The woman who helped us here was very friendly, very attentive, and went above and beyond to help us feel comfortable. I didn’t catch her name, but she was a wonderful employee! (She had brown hair and 4 kids in 4 years ?)
Atmosphere: 5
Food: 5
Service: 5
Can never go wrong with DQ. Staff was great and food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, 6 Piece Chicken Strip Basket, Burger
Def not open until 10. I think they just say f it and leave whenever they want.
Apparently this business doesn't feel the need to close their online ordering to reflect when the business itself is closed, so I placed an online order on Thanksgiving thinking they were one of the only restaurants still open, just to pull up to a locked building with nobody in sight, and I still have not received any sort of refund or reimbursement
Service: 1
This location is run by complete imbeciles. Yesterday I ordered a burger with no pickles or onions only to bite in and now have the taste of pickles and onions. I understand mistakes get made from time to time, but I am not exaggerating when I state this is the fourth time this has happened. What is so complicated about a cook looking at the order and seeing no pickles and onions on the actual order. I complained to headquarters and I received a template response that they would forward this to the franchise owner. It's now been 3 weeks and of course no response.Yesterday I went in and told the front order person, please make absolutely positive the cook does not put pickles and onions. He has made this mistake three times in the past, no pickles or onions. I get my burger and guess what? PICKLES AND ONIONS!This is not the worst thing in the world, but to take a bite into your burger and now you have the taste of something you hate is very frustrating. It's also frustrating to have to open the burger and pick out onions and pickles and then finish your burger with that smell all over your fingers. Again one time, mistakes happen. BUT FOUR TIMES!I work in Truckee once a week and only get 30 minutes to grab a quick bite and there are not a lot of choices for fast orders.Clearly this franchise owner could care less about customer service and taking the time to train their employees.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
The sign in the window shows they close at 930 pm, I got there at 912 and they were closed, the gal who opened the door to tell me they were closed was nice but I'm not impressed with closing early, I just got off work and was looking forward to their food
They fulfilled my custom order perfectly without hesitation ?
Atmosphere: 4
Food: 5
Service: 5
Great at speaker vibes along with any simple information I needed ? about any meals. Thanks
Atmosphere: 5
Service: 5
Recommended dishes: Onion Rings, Burger
Restaurantji Recommends
The music was so loud that I couldn’t hear what next person talked.
Atmosphere: 1
Fast food joint with a drive-thru, located in a medium-sized plaza with Truckee DMV. They have a creek running next to them so watch out for mosquitos in the spring and summer!! They serve burgers, hot dogs, fried chicken, and desserts. They are known for their Blizzards, which are blended soft serve ice cream mixed with various ingredients like candies, cookies, and nuts. The Blizzards are very thick and DQ employees are supposed to flip your Blizzard cup upside down when handing you your order to prove this to you.Haven't been to a DQ in a long while. They don't have a big menu but their burgers and Blizzards were big. Blizzards have a better size selection than the McDonald's McFlurrys which are tiny. Fries weren't horrible but certainly not good. Would've given them an additional star if they had a bigger menu, especially a bigger value menu. Drive-thru employee was super cheery, which is always a plus.
Under staffed. They take forever to give you your order.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Fries, Burger
Perpetually understaffed and expensive for fast food. Always check your order before you leave. I had three occasions where if gotten the wrong order.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries,
One of the best DQ’s I’ve ever been to. Customer service was awesome! Did was great!