Jack in the Box

What happened to fast food being 24 hours

It's a hit or miss when you go to this Jack in the Box. Depending on who's working you might get great service with delicious food or horrible service with horrible food

Atmosphere: 1

Food: 2

Service: 2

I like the staff and the shift leaders/mangers are great!

Atmosphere: 5

Food: 5

Service: 5

NEVER GO HERE!!!
Had just about the worst experience that yelled at screamed at almost to much for words to explain management witnessed and did not even acknowledge employees!
I am working to escalate this concern as much as I can.
Time stamp-> 07/19 2025 at around 10:30 pm
Ps- I WILL NEVER EVER GET FOOD HERE AGAIN

Atmosphere: 1

Food: 1

Service: 1

Awful customer service Starting with JUAN the Supervisor and the two snobby Ladies that where working the drive thru this evening. Standing there with a face full of make up. JUAN had a bad attitude because I requested fresh tacos. Not stale like they usually serve the CUSTOMER.

Atmosphere: 1

Food: 1

Service: 1

Awful customer service Starting with JUAN the Supervisor and the two snobby Ladies that where working the drive thru this evening. Standing there with a face full of make up .

Atmosphere: 1

Food: 1

Service: 1

I never had serious issues with my food. And they offer specials on some items.

Great chicken sandwich!

Atmosphere: 5

Food: 5

Service: 5

Every time I order on door dash they give me the wrong dressing, every single time. I ask specifically for the dressing I want and they just ignore what's on the ticket and put the original salad dressing. I am completely frustrated at this point.

It's a regular burger place. I asked for a regular cheese burger. It was eh. The fries were a bit better.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fries

I normally only go once a month to use the family of 4 meal coupon. It's an awesome deal, it's just sad that we need a coupon to have reasonable prices at a Fast Food place. I used the coupon 2 burgers, 2 chicken, 4 tacos& 4 fries for $18. and got a#2(double Jack meal) for another$18. Why are you meals( without coupon) so ridiculous in price, almost$20 for 1 burger, 2 fries and drink.The tacos aren't done great, but again, fast food. The place is very clean and the workers aren't bad, but not great either. They took my order and did there job, but not in a friendly way at all.

Atmosphere: 5

Food: 4

Service: 4

Good food and service, and they have nice staff..

Food: 5

Service: 5

I love the drive up window. Here in the desert 🏜 you never know what the weather is going to be. Also,when you're in a hurry, the drive up window is the best service.

Atmosphere: 5

Food: 5

Service: 5

Oh my love Jack spicy chicken sandwich is unbearable and thet taco blow tb away.

Atmosphere: 5

Food: 5

Service: 5

I recently visited Jack in the Box and had a very disappointing experience. First, my order was incorrect, rather than receiving taco sauce as requested, we were given ketchup. On top of that, we ordered three curly fries and were only given one.

The overall service was poor, and the attention to detail was lacking. It's frustrating to pay for a meal and not receive what you ordered, especially when the staff doesn't seem concerned about the mistake.

I hope management will address these issues to improve future customer experiences.

Atmosphere: 2

Food: 4

Service: 1