Mocha frap was too milky, even though I ordered extra pumps of mocha. Served dropping, too. I recommend going to the full Starbucks place a few blocks west on Foothill instead.
Atmosphere: 3
Food: 2
Service: 3
L.A. RC
4-20-24 at 2pm, Latina lady splashed herself with water and didn’t clean herself, instead was criticizing customers along with the Latino guy who was taking orders. She didn’t add the coffee base I asked for in my keto drink and the blend was chunks of ice instead of a smooth blend. I asked if she added coffee base and she lied to me, I was watching and know she didn’t. Very unprofessional personnel.
Atmosphere: 1
Food: 1
Service: 1
Savvy Freeman
Honesty customer service is not the best, and I work in retail. The Starbucks staff with the exception of a young man and maybe another young woman, are consistently unprofessional. They talk when there is not a long line but still customers. They rarely greet customers. They have an attitude. Maybe they are overworked and that should be looked into but you should also want your job or make efforts to find some joy in it.They don't care. When I have kindly commended some for making efforts, they start making excuses for the staff that do not greet and act professional saying things like: " it was probably a busy weekend" ( it wasn't) or, " they probably had a lot to do" (maybe so but what does that have to do with greeting customers). Plus, they don't scan for your Starbucks app so it basically is very little reason to go to the Vons Starbucks because it all the price with none of the benefits. No atmosphere. Nothing. Just an angry red head who responds to " hi , how are you doing" with a mad mug. Try harder guys.
Atmosphere: 2
Food: 2
Service: 1
Alexis Silva
This Starbucks exudes warmth from the moment you step through its doors. What sets this particular establishment apart is its exceptional staff , who consistently go above and beyond to ensure every customer's experience is nothing short of extraordinary.Upon entering, you're greeted by friendly hellos and genuine smiles from the baristas behind the counter. Their warmth is infectious, instantly making you feel like a valued guest rather than just another customer.But it's not just their friendly demeanor that leaves a lasting impression. The staff at this Starbucks are also incredibly knowledgeable and passionate about their craft. they're always eager to offer recommendations and answer any questions you may have.?One of the most remarkable aspects of the service here is the genuine care and attention given to each order.My drink was delicious a Young respectful man helped me , No matter how busy they may be, the baristas take the time to ensure that every drink is made to perfection, paying careful attention to even the smallest details.??
Atmosphere: 4
Food: 5
Service: 5
Luis Huerta
The tall Mexican guy with the baseball hat was super helpful! He was so kind and super helpful! Definitely coming back again!
Atmosphere: 5
Food: 5
Service: 5
Mark Shaher
That guy with brown baseball cap is amazingly friendly and he always made my drink AMAZINGLY GOOD!!!
Atmosphere: 5
Food: 5
Service: 5
Sarah Ater
This coffee spot has become my daily haven, conveniently situated near my workplace for that perfect morning boost and occasional afternoon indulgence. The staff's exceptional friendliness and attentiveness enhance the overall experience, making it a delightful part of my routine.
Atmosphere: 5
Food: 5
Service: 5
Anosh O
Honestly, I highly recommend staying away from this Starbucks. The employees here (with few exceptions) are extremely rude and lack manners and professionalism that is required in customer service. I understand times are tough and there's a lot of unpleasant customers to deal with, but when that attitude transfers over to customers who are decent, then it tells me you don't care.The food is great and the drinks are fine; it's more the workers there who are extremely unpleasant and unprofessional. They lack basic manners that go hand-in-hand with the necessary skills for an overall smooth and wonderful experience. I don't think these people are trained correctly as their behavior closely approximates that of disgruntled high school students.I thought it was a phase and that we all have a bad day so no need to worry, but it just continues. When asking general questions to them, they respond with a very dry and condescending attitude. Absolutely no shame in their behavior. I highly recommend staying away from here because they don't seem to value customers and they will potentially ruin (if they haven't already done so) the image of Starbucks, especially in that location.The staff need to be trained on how to conduct themselves professionally and maturely, and not behave like disgruntled teens. It's tiring and exhausting, and for this reason I've decided to no longer show up to this location because it seems to have gotten much worse over the past year in comparison to when I first started going there around late 2020 and early 2021.Especially stay away from a cashier there who generally wears eye liner, has long lash extensions, is a brunette with highlights in her hair, and appears to be in her mid-20s in age range. She is by far the most unpleasant individual on there and if she doesn't like her job, she should quit. She is not someone who seems to take her job seriously, and possibly has the worst attitude I've ever encountered in any place I've been so far. Very horrible individual who seems to lack common sense and decency. Do better.
Atmosphere: 1
Food: 3
Service: 1
louise trujillo
Staff has always been pleasant...give them a break!!
Atmosphere: 5
Food: 5
Service: 5
Julissa
Asked for a pumpkin cream cold brew and it was overly sweet it doesn’t even taste like pumpkin you can even see by the color of the coffee that it’s too light for what a cold brew should be. I didn’t ask for a new drink because I was in a rush and they were very busy but so disappointed I paid for a drink I now have to throw away
It’s a typical Starbucks with the demonic Starbucks sign at the entry. Very dark and fun ? you get a latte and your demonic reading from Starbucks corporation at the same time.
Maria Ismeralda
I went this morning to order after I shopped. There were 3 ppl working and none of them assisted me. Even after they seen me there, they continued their conversation complaing about their shifts. So rather than standing their longer feeling completely invisible, I left. Horrible service.
Atmosphere: 1
Service: 1
Wandering
It’s a typical Starbucks with the demonic Starbucks sign at the entry. Very dark and fun ? you get a latte and your demonic reading from Starbucks corporation at the same time.
Ian
It’s a typical Starbucks with the demonic Starbucks sign at the entry. Very dark and fun ? you get a latte and your demonic reading from Starbucks corporation at the same time.
Mocha frap was too milky, even though I ordered extra pumps of mocha. Served dropping, too. I recommend going to the full Starbucks place a few blocks west on Foothill instead.
Atmosphere: 3
Food: 2
Service: 3
4-20-24 at 2pm, Latina lady splashed herself with water and didn’t clean herself, instead was criticizing customers along with the Latino guy who was taking orders. She didn’t add the coffee base I asked for in my keto drink and the blend was chunks of ice instead of a smooth blend. I asked if she added coffee base and she lied to me, I was watching and know she didn’t. Very unprofessional personnel.
Atmosphere: 1
Food: 1
Service: 1
Honesty customer service is not the best, and I work in retail. The Starbucks staff with the exception of a young man and maybe another young woman, are consistently unprofessional. They talk when there is not a long line but still customers. They rarely greet customers. They have an attitude. Maybe they are overworked and that should be looked into but you should also want your job or make efforts to find some joy in it.They don't care. When I have kindly commended some for making efforts, they start making excuses for the staff that do not greet and act professional saying things like: " it was probably a busy weekend" ( it wasn't) or, " they probably had a lot to do" (maybe so but what does that have to do with greeting customers). Plus, they don't scan for your Starbucks app so it basically is very little reason to go to the Vons Starbucks because it all the price with none of the benefits. No atmosphere. Nothing. Just an angry red head who responds to " hi , how are you doing" with a mad mug. Try harder guys.
Atmosphere: 2
Food: 2
Service: 1
This Starbucks exudes warmth from the moment you step through its doors. What sets this particular establishment apart is its exceptional staff , who consistently go above and beyond to ensure every customer's experience is nothing short of extraordinary.Upon entering, you're greeted by friendly hellos and genuine smiles from the baristas behind the counter. Their warmth is infectious, instantly making you feel like a valued guest rather than just another customer.But it's not just their friendly demeanor that leaves a lasting impression. The staff at this Starbucks are also incredibly knowledgeable and passionate about their craft. they're always eager to offer recommendations and answer any questions you may have.?One of the most remarkable aspects of the service here is the genuine care and attention given to each order.My drink was delicious a Young respectful man helped me , No matter how busy they may be, the baristas take the time to ensure that every drink is made to perfection, paying careful attention to even the smallest details.??
Atmosphere: 4
Food: 5
Service: 5
The tall Mexican guy with the baseball hat was super helpful! He was so kind and super helpful! Definitely coming back again!
Atmosphere: 5
Food: 5
Service: 5
That guy with brown baseball cap is amazingly friendly and he always made my drink AMAZINGLY GOOD!!!
Atmosphere: 5
Food: 5
Service: 5
This coffee spot has become my daily haven, conveniently situated near my workplace for that perfect morning boost and occasional afternoon indulgence. The staff's exceptional friendliness and attentiveness enhance the overall experience, making it a delightful part of my routine.
Atmosphere: 5
Food: 5
Service: 5
Honestly, I highly recommend staying away from this Starbucks. The employees here (with few exceptions) are extremely rude and lack manners and professionalism that is required in customer service. I understand times are tough and there's a lot of unpleasant customers to deal with, but when that attitude transfers over to customers who are decent, then it tells me you don't care.The food is great and the drinks are fine; it's more the workers there who are extremely unpleasant and unprofessional. They lack basic manners that go hand-in-hand with the necessary skills for an overall smooth and wonderful experience. I don't think these people are trained correctly as their behavior closely approximates that of disgruntled high school students.I thought it was a phase and that we all have a bad day so no need to worry, but it just continues. When asking general questions to them, they respond with a very dry and condescending attitude. Absolutely no shame in their behavior. I highly recommend staying away from here because they don't seem to value customers and they will potentially ruin (if they haven't already done so) the image of Starbucks, especially in that location.The staff need to be trained on how to conduct themselves professionally and maturely, and not behave like disgruntled teens. It's tiring and exhausting, and for this reason I've decided to no longer show up to this location because it seems to have gotten much worse over the past year in comparison to when I first started going there around late 2020 and early 2021.Especially stay away from a cashier there who generally wears eye liner, has long lash extensions, is a brunette with highlights in her hair, and appears to be in her mid-20s in age range. She is by far the most unpleasant individual on there and if she doesn't like her job, she should quit. She is not someone who seems to take her job seriously, and possibly has the worst attitude I've ever encountered in any place I've been so far. Very horrible individual who seems to lack common sense and decency. Do better.
Atmosphere: 1
Food: 3
Service: 1
Staff has always been pleasant...give them a break!!
Atmosphere: 5
Food: 5
Service: 5
Asked for a pumpkin cream cold brew and it was overly sweet it doesn’t even taste like pumpkin you can even see by the color of the coffee that it’s too light for what a cold brew should be. I didn’t ask for a new drink because I was in a rush and they were very busy but so disappointed I paid for a drink I now have to throw away
Restaurantji Recommends
It’s a typical Starbucks with the demonic Starbucks sign at the entry. Very dark and fun ? you get a latte and your demonic reading from Starbucks corporation at the same time.
I went this morning to order after I shopped. There were 3 ppl working and none of them assisted me. Even after they seen me there, they continued their conversation complaing about their shifts. So rather than standing their longer feeling completely invisible, I left. Horrible service.
Atmosphere: 1
Service: 1
It’s a typical Starbucks with the demonic Starbucks sign at the entry. Very dark and fun ? you get a latte and your demonic reading from Starbucks corporation at the same time.
It’s a typical Starbucks with the demonic Starbucks sign at the entry. Very dark and fun ? you get a latte and your demonic reading from Starbucks corporation at the same time.
Just had coffee. Good experience.
Atmosphere: 4
Service: 5
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