Starbucks Coffee Company
$ • Coffee Shops
Hours:
970 Alamo Dr, Vacaville
(707) 455-8557
About Starbucks
Customers' Favorites
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
Debbie is the greatest!! Excellent customer service
I highly recommend the Honey Citrus Chai Tea
Ordered this venti caramel macchiato, which I’ve been ordering 2x/week for how many months now and the barista tells me today that’s how they always do it if you order it with no ice. So they just leave like 2 inches empty!
I am getting over a cold and I went through the drive thru and the lady couldn't hear me and had me repeat myself three times- which was fine but my voice is crackly and almost gone so by like the third time asking me to repeat it or saying "I cant hear you" i said "Can I just come to the window and order?" she said "sure yea fine" so I get to the window and order and she has attitude I say sorry you couldnt hear me on the speaker I'm just getting over a cold she shouts my order...read full review
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
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Starbucks Coffee Company offers a variety of beverages and snacks in a friendly atmosphere. Customers appreciate the good service and the quality of their drinks, with many praising the order accuracy and the taste, such as the almond milk latte and chai latte with brown sugar and cold foam. The drive-thru service is often highlighted for its kindness, with employees offering extras like pastries and muffins, making the experience more enjoyable.
Staff members are frequently described as respectful, professional, and friendly. Several reviews mention employees who go above and beyond, including one who thanked a veteran for his service and another who was very accommodating when a wrong order was made, offering to remake the beverage. Customers also note that the staff take pride in their work and handle multiple vegetarian options well, with clear explanations.
However, some reviews point out areas for improvement. The coffee is sometimes lukewarm, and the atmosphere can be affected by occasional rudeness or attitude among workers. Additionally, customers express a desire for better service consistency, such as providing straws and reducing wait times when staff are busy. Overall, Starbucks provides a positive experience with attentive staff and good drinks, though there is room for improvement in service and ambiance.