Cold Stone Creamery

173 Plaza Dr Ste 1007, Vallejo
(707) 553-2642

Recent Reviews

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Shyan Wright

Icecream itself great but berries were rotten

Aaron Cervantes

Worst coldstone I've ever been to literally only two people in front of me had to wait 20 minutes and can't honor a text message I recieve from coldstone young woman in their have horrible attitude and could careless never coming back.

Atmosphere: 1

Food: 1

Service: 1

FaReal WitIt

ice cream is hit or miss. very inconsistent. last couple times i ordered mudpie mojo, it wasnt mixed very well. very huge pieces of oreos sparsely throughout. hardly any peanut butter. didnt taste much fudge. if i pay for a large, i should get more peanut butter/fudge/almonds. feel like im getting skimped out on and the kids just want to rush and get you out not mixing your ice cream right and seem to kind of give you a hard time when you try to correct them. ice cream is excellent when made right. you pay 15 dollars for ice cream, you expect something premium, not lacking

Atmosphere: 2

Food: 1

Service: 1

Jer Ko

The both of us had it delivered and the orders were both wrong. Our ice cream was disgusting frost bite. The didn’t even try just received vanilla when we ordered creations. One and done for use ?

Atmosphere: 1

Food: 1

Service: 1

Dee Gomez

uhm worker was rude to me? ?

Atmosphere: 3

Food: 4

Service: 1

Jean De Jesus

Horrible customer service at night, all I have to say. Ice cream is solid tho but it will sit bad on the stomach after that horrible customer service lmao

Atmosphere: 1

Food: 5

Service: 1

Milley Nunez

Valeria was super helpful, hard working with great customer service. She tackled the customer in front of us and my family. She deserves a raise for keeping this business going! ?

Atmosphere: 4

Food: 5

Service: 5

Brenda Lee Alexander-Williams

I love their chocolate devotion with Brownies instead of chips.

Vincent Scheib

No seating

Edgar Prado

Well, it's really the first time boy and it's delicious and they take good care of you father.

Tomas Alas

Amazing service at this Cold Stone because of ALONDRA!!!

Omar Hernandez

Expensive as hell , and little ice cream is better basking robins on Tennessee street

Iram Cee

I ordered a cake one week ahead of time. Pick up time on the receipt said 12 pm. Around 11:30 she called me to let me know they did not have green dye for the frosting. She let me know the manager was going to bring the dye later. I asked around what time ? She said I don't know, the manager lives far, I let them know it was fine to use white frosting. When I picked it up it was plain white with a few spots where you can see the cake. I asked her to fix it. Which she did. I also confirmed the flavor and she said yes.When it was time to cut the cake , it had oreo ice cream and vanilla . I had asked for cheesecake. Never ordering from here again. Plus they charged me for a custom cake. It was pretty much like the ones they have on the shelves. Nothing was customized for me.

Douglas Minton

Ice cream was delicious I had the brownie batter, cake batter, and the cookie dough flavors with brownies mixed in for only just under $7. Customer service was nice, they answered the questions we were asking and were helpful. I've had cakes from here before as well and they're also top notch.

Brenda Williams

I love their chocolate devotion with Brownies instead of chips.

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