Amazing good food, good service, sarah was so nice treated us so well!
Atmosphere: 5
Food: 5
Service: 5
Aleksandra Shut
We came to Hell’s Kitchen on Friday evening to celebrate my husband’s birthday. The place was very busy, which was expected, and the interior is really nice with a great atmosphere.
Our waiter was genuinely kind and accommodating — not fake or rushed — and really tried to help and make the experience pleasant, which we appreciated a lot.
We ordered the pre-fixed menu with Beef Wellington, scallops, and sticky toffee pudding for dessert. The food was okay, just okay. I honestly expected more given the hype. Everything felt warm rather than hot for some reason, which took away from the experience.
The restaurant is definitely pricey, but that’s expected for this place and concept. Overall, it was a good experience and enjoyable night out, but not quite a 5-star experience for us.
Atmosphere: 4
Food: 3
Service: 5
Sandra Payes
I truly had a wonderful experience. The food was a 10/10—everything was cooked perfectly, and you could tell extra care was put into each dish. The waiters were very attentive and made sure we were taken care of throughout our visit. I definitely recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Wellington with Lobster Tail, Chocolate Sin Cake, Side Mac and Cheese
Dan Harrington
We went with a group of 10 people, and none of us liked the food. It appeared to be pre-fixed, which was disappointing. I will not be going back. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Jill Espinosa
The ambiance was nice; however, the food fell short. We ordered the Wagyu Meatballs, Sea Scallops, and Beef Wellington. Unfortunately,the food came out warm and not hot. Therefore, it wasn't enjoyable. The meatballs tasted like it was a frozen meal and the scallops were not fresh. The beef wellington would have been delicious if the temperature was right.
For the dessert, we had the sticky toffee pudding which was super sweet. Tasted like eating lumps of brown sugar.
Their cocktails tasted cheap and was mediocre.
The service was just fine. We spent over $200 and was not satisfied. To say the least, I would not return here. Save your money!
Atmosphere: 4
Food: 2
Service: 3
Pepe Gonzalez
Kind of a fancy restaurant. The scenery is AWESOME Small menu but very good. The steak was ok, not great I will give it another try soon. Nathan the bartender is amazing.
Atmosphere: 5
Food: 5
Service: 5
Ethan Owen
I was told to go to hell, so I did! Totally worth it!!
Atmosphere: 5
Food: 5
Service: 5
Min Chi (nniminn)
I made reservations for Christmas evening and when we got there it was packed! I had the Prix Fixe 3-course dinner with 3 scallops (appetizer), Beef Wellington and Sticky Toffee Pudding (dessert). It really was delicious, especially the scallops. But they only served me a plate of 3 small size scallops so I'm not sure if that's because it's part of the Prix Fixe course and the 5 scallop dish is the full prixe appetizer? Anyways, my mom had the New York steak which was exceptional. My dad had the crispy salmon which was not as good as he had hoped and when I tasted it, it seemed a bit under seasoned. The hostess and servers were very friendly and not over bearing and the atmosphere is dim yet vibrant and very busy. And just as we had expected, all three of our main dishes were served at the exact same time!
Atmosphere: 5
Food: 5
Service: 5
Sharoan Smith
We chose Hell’s Kitchen at Harrah’s to celebrate my husband’s birthday in December, expecting a memorable dining experience. Unfortunately, the evening fell well short of expectations. Our primary server was inattentive and disengaged; in fact, his assistant was far more attentive and helpful throughout the meal. The food was another major disappointment. Both the Beef Wellington and the New York steak arrived barely warm—closer to cold—which is unacceptable for dishes at this price point. Ironically, the sides (asparagus and mac & cheese) were piping hot, served on hot cast iron plates, making the temperature inconsistency even more frustrating. We were also never informed of any daily specials, nor were they described or offered to us. Additionally, we were unaware that bread could be ordered, as this was never mentioned by our server. These omissions contributed to an overall feeling of inattentive and incomplete service. We were never asked if we wanted another round of cocktails, which felt like a missed opportunity—especially given that we were celebrating a special occasion. The manager also never approached our table at any point during the evening, despite us clearly observing him checking in with nearly every other table around us. The one standout of the evening was the sticky toffee pudding, which was excellent and ultimately the best dish we had. It was the primary reason this experience earned even the modest star rating we gave. Given the reputation, cost, and the significance of the occasion, the overall experience was disappointing and not one we would repeat or recommend.
Atmosphere: 2
Food: 2
Service: 1
Marcel Lampkin
Honestly I was so heartbroken this place lost it’s quality, which sucks because I’ve promoted this place like crazy now I look crazy telling people how good this place was, it’s just not the same no more. Food bland, toffee cake too much sugar Wellington wasn’t good it’s just heartbreaking 💔
Was worth going to. Was it the best food I have ever had.No but it was good.
Atmosphere: 4
Food: 4
Service: 4
Anne Hansen
Food was wonderful. Would go back sir again.
Atmosphere: 5
Food: 5
Service: 5
Derek A. Schick
I highly recommend the Wagyu Meatballs and Baked Mac and Cheese! Both were very delicious! Be sure to get a side of bread with the meatballs for the sauce!
Atmosphere: 5
Food: 5
Service: 5
Ryan Dean
An amazing Christmas Eve meal! Sat at the bar and Tim and Janika were awesome team members! The braised short rib is always incredible. We will be back
Atmosphere: 5
Food: 5
Service: 5
JEFFREY REAMER
Best salmon I've had. Mashed potatoes and Mac n cheese outstanding!!!
Amazing good food, good service, sarah was so nice treated us so well!
Atmosphere: 5
Food: 5
Service: 5
We came to Hell’s Kitchen on Friday evening to celebrate my husband’s birthday. The place was very busy, which was expected, and the interior is really nice with a great atmosphere.
Our waiter was genuinely kind and accommodating — not fake or rushed — and really tried to help and make the experience pleasant, which we appreciated a lot.
We ordered the pre-fixed menu with Beef Wellington, scallops, and sticky toffee pudding for dessert. The food was okay, just okay. I honestly expected more given the hype. Everything felt warm rather than hot for some reason, which took away from the experience.
The restaurant is definitely pricey, but that’s expected for this place and concept. Overall, it was a good experience and enjoyable night out, but not quite a 5-star experience for us.
Atmosphere: 4
Food: 3
Service: 5
I truly had a wonderful experience. The food was a 10/10—everything was cooked perfectly, and you could tell extra care was put into each dish. The waiters were very attentive and made sure we were taken care of throughout our visit. I definitely recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Wellington with Lobster Tail, Chocolate Sin Cake, Side Mac and Cheese
We went with a group of 10 people, and none of us liked the food. It appeared to be pre-fixed, which was disappointing. I will not be going back. Terrible experience.
Atmosphere: 1
Food: 1
Service: 1
The ambiance was nice; however, the food fell short. We ordered the Wagyu Meatballs, Sea Scallops, and Beef Wellington. Unfortunately,the food came out warm and not hot. Therefore, it wasn't enjoyable. The meatballs tasted like it was a frozen meal and the scallops were not fresh. The beef wellington would have been delicious if the temperature was right.
For the dessert, we had the sticky toffee pudding which was super sweet. Tasted like eating lumps of brown sugar.
Their cocktails tasted cheap and was mediocre.
The service was just fine. We spent over $200 and was not satisfied. To say the least, I would not return here. Save your money!
Atmosphere: 4
Food: 2
Service: 3
Kind of a fancy restaurant.
The scenery is AWESOME
Small menu but very good.
The steak was ok, not great
I will give it another try soon.
Nathan the bartender is amazing.
Atmosphere: 5
Food: 5
Service: 5
I was told to go to hell, so I did! Totally worth it!!
Atmosphere: 5
Food: 5
Service: 5
I made reservations for Christmas evening and when we got there it was packed! I had the Prix Fixe 3-course dinner with 3 scallops (appetizer), Beef Wellington and Sticky Toffee Pudding (dessert). It really was delicious, especially the scallops. But they only served me a plate of 3 small size scallops so I'm not sure if that's because it's part of the Prix Fixe course and the 5 scallop dish is the full prixe appetizer? Anyways, my mom had the New York steak which was exceptional. My dad had the crispy salmon which was not as good as he had hoped and when I tasted it, it seemed a bit under seasoned. The hostess and servers were very friendly and not over bearing and the atmosphere is dim yet vibrant and very busy. And just as we had expected, all three of our main dishes were served at the exact same time!
Atmosphere: 5
Food: 5
Service: 5
We chose Hell’s Kitchen at Harrah’s to celebrate my husband’s birthday in December, expecting a memorable dining experience. Unfortunately, the evening fell well short of expectations.
Our primary server was inattentive and disengaged; in fact, his assistant was far more attentive and helpful throughout the meal. The food was another major disappointment. Both the Beef Wellington and the New York steak arrived barely warm—closer to cold—which is unacceptable for dishes at this price point. Ironically, the sides (asparagus and mac & cheese) were piping hot, served on hot cast iron plates, making the temperature inconsistency even more frustrating.
We were also never informed of any daily specials, nor were they described or offered to us. Additionally, we were unaware that bread could be ordered, as this was never mentioned by our server. These omissions contributed to an overall feeling of inattentive and incomplete service.
We were never asked if we wanted another round of cocktails, which felt like a missed opportunity—especially given that we were celebrating a special occasion. The manager also never approached our table at any point during the evening, despite us clearly observing him checking in with nearly every other table around us.
The one standout of the evening was the sticky toffee pudding, which was excellent and ultimately the best dish we had. It was the primary reason this experience earned even the modest star rating we gave.
Given the reputation, cost, and the significance of the occasion, the overall experience was disappointing and not one we would repeat or recommend.
Atmosphere: 2
Food: 2
Service: 1
Honestly I was so heartbroken this place lost it’s quality, which sucks because I’ve promoted this place like crazy now I look crazy telling people how good this place was, it’s just not the same no more. Food bland, toffee cake too much sugar Wellington wasn’t good it’s just heartbreaking 💔
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Lobster Risotto Appetizer
Restaurantji Recommends
Was worth going to. Was it the best food I have ever had.No but it was good.
Atmosphere: 4
Food: 4
Service: 4
Food was wonderful. Would go back sir again.
Atmosphere: 5
Food: 5
Service: 5
I highly recommend the Wagyu Meatballs and Baked Mac and Cheese! Both were very delicious! Be sure to get a side of bread with the meatballs for the sauce!
Atmosphere: 5
Food: 5
Service: 5
An amazing Christmas Eve meal! Sat at the bar and Tim and Janika were awesome team members! The braised short rib is always incredible. We will be back
Atmosphere: 5
Food: 5
Service: 5
Best salmon I've had. Mashed potatoes and Mac n cheese outstanding!!!
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