El Pollo Loco

1722 S Victoria Ave Suite A, Ventura
(805) 654-1723

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Recent Reviews

I wanted to give a shout-out to Lexi at El Pollo Loco. We struck up a conversation as she greeted me while sweeping the floor, and her attention to detail was impressive. But what really stood out was her customer service. I watched her have genuine conversations with multiple customers, and she even told me to let her know if I needed anything after I got my food. Simple gestures like that go a long way. You can tell she’s proud to work at El Pollo Loco.

Kaylee...
Stopped by while passing through and was pleasantly surprised! The place was super clean, service was quick and efficient, and the food came out fresh and fast. Exactly what you want when you’re on the go. Great experience overall — would definitely stop here again!
The only problem with this place the kiosk doesn't spit out a ticket so you have to remember your number. But it takes so long to get your order and they even ask you sometimes what did you order and what is your number because I have no way to track it. The manager of this place should be given some kind of training or replaced.

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