Racism at its peak. Not all brown people come just to use the restroom. Don’t say no to them without knowing—they might have ordered something online. even if its a rule at-least ask them “ hey did order anything or similar on very polite way . please train your employee
Amber Nelsen
It's one of the best Starbucks in the area. The staff is always welcoming and super nice. I don't think I have ever waited longer than 5 minutes in the drive-thru, even when there is a long line.
Eric santiago
The service here has gotten so bad . A few weeks ago I went through the drive through and ordered a drink, word for word, from a text. I repeated it twice and the employee still got the order wrong. When I asked her to fix the order at the window she said that I would have to get back in line to order again. I protested and did so anyway. I then tried to order the drink again reading again word for word from a text. Before I could finish she interrupted me and said she know what my order was. When I got to the window she gave me the wrong order again. I took it and left. Today, I tried to order a danish but the name was blocked off by a bush. When I asked the employee to add the danish after I found the name, she said that she couldn’t because of the line but she could if the line was shorter. So I didn’t get my danish even after I tipped. Not going here again. This is just a sample of many poor customer service at this location.
Don O'Sullivan
We love this Starbucks
Ven Reddy
Food came out late and cold. Place wasn't busy.
Atmosphere: 3
Food: 3
Service: 4
Serena Reynolds
My favorite drink was the Chocolate Almond Milk Shaken Espresso, and it's been a struggle to get the same taste by modding a regular SE ever since they discontinued it ):
But not today!!! Mega props to Jenna(?) and whoever answered the phone for making it taste so good today! ? The staff have been so friendly with each visit!
Atmosphere: 5
Food: 5
Service: 5
Sean Hunter
Changing 1 star review to 5 star because of Cece, Frank, Liya. Thanks for the amazing experience here.
Atmosphere: 5
Food: 5
Service: 5
nicole gandy
Very pleasant
Atmosphere: 5
Service: 5
Heather Harden
The cashier took my order but not my name. Everyones name was being called. My food was waiting on the counter because my name was not on it. People were not friendly. I will not go there again. This happened at the Wallnut Creek store, next to the Safeway.
I really like this location because of the comfortable leather chairs. It's a great vibe inside, with other folks reading books & working quietly. Great food & drinks, and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon
Anthony Russell
This place is a great place to start my day. It seems to set a momentum of good standards.
Atmosphere: 4
Food: 3
Service: 4
Raúl69
Very nice and cozy atmosphere
Alex Martelli
Typical sbux.
Parking: Plentiful at the mall.
Ari Abs
3rd starbucks I went to and there's 3-4inches of empty space on my iced venti matcha.
Racism at its peak. Not all brown people come just to use the restroom. Don’t say no to them without knowing—they might have ordered something online. even if its a rule at-least ask them “ hey did order anything or similar on very polite way . please train your employee
It's one of the best Starbucks in the area. The staff is always welcoming and super nice. I don't think I have ever waited longer than 5 minutes in the drive-thru, even when there is a long line.
The service here has gotten so bad . A few weeks ago I went through the drive through and ordered a drink, word for word, from a text. I repeated it twice and the employee still got the order wrong. When I asked her to fix the order at the window she said that I would have to get back in line to order again. I protested and did so anyway. I then tried to order the drink again reading again word for word from a text. Before I could finish she interrupted me and said she know what my order was. When I got to the window she gave me the wrong order again. I took it and left. Today, I tried to order a danish but the name was blocked off by a bush. When I asked the employee to add the danish after I found the name, she said that she couldn’t because of the line but she could if the line was shorter. So I didn’t get my danish even after I tipped. Not going here again. This is just a sample of many poor customer service at this location.
We love this Starbucks
Food came out late and cold. Place wasn't busy.
Atmosphere: 3
Food: 3
Service: 4
My favorite drink was the Chocolate Almond Milk Shaken Espresso, and it's been a struggle to get the same taste by modding a regular SE ever since they discontinued it ):
But not today!!! Mega props to Jenna(?) and whoever answered the phone for making it taste so good today! ? The staff have been so friendly with each visit!
Atmosphere: 5
Food: 5
Service: 5
Changing 1 star review to 5 star because of Cece, Frank, Liya. Thanks for the amazing experience here.
Atmosphere: 5
Food: 5
Service: 5
Very pleasant
Atmosphere: 5
Service: 5
The cashier took my order but not my name. Everyones name was being called. My food was waiting on the counter because my name was not on it. People were not friendly. I will not go there again. This happened at the Wallnut Creek store, next to the Safeway.
Atmosphere: 3
Food: 4
Service: 1
It's
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
I really like this location because of the comfortable leather chairs. It's a great vibe inside, with other folks reading books & working quietly. Great food & drinks, and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon
This place is a great place to start my day. It seems to set a momentum of good standards.
Atmosphere: 4
Food: 3
Service: 4
Very nice and cozy atmosphere
Typical sbux.
Parking: Plentiful at the mall.
3rd starbucks I went to and there's 3-4inches of empty space on my iced venti matcha.
Atmosphere: 4
Food: 2
Service: 2
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