Starbucks

I love this location! The staff is super friendly and I always get really speedy service.

Also, to the people who complained that they had to buy something to use the bathroom, that is a very common practice for businesses and should not be a surprise to you.

Atmosphere: 5

Food: 4

Service: 5

Christopher is a shining star at this location. Every time I go in there he is so friendly and helpful. He is always smiling and making it such a pleasant experience. I just want everyone to know how amazing he is.

Atmosphere: 5

Food: 5

Service: 5

Poor customer treatment

Atmosphere: 1

Food: 1

Service: 1

Very friendly and efficient staff.

Atmosphere: 5

Food: 5

Service: 5

⸻

I never write bad reviews—it takes too much energy, and frankly, I usually don’t care enough. But today was different. Today was really bad at this location. I’ve been to this Starbucks many times, but what happened today left me completely speechless.

I was driving with my two young kids—my 3-year-old daughter who is potty training, and my almost 2-year-old—when my daughter urgently said she needed to use the bathroom. I pulled into Starbucks and went straight to the restroom with both kids.

“Excuse me, you need to purchase something to use the bathroom,” an employee said.

“I’ll get something on the way out,” I replied, knowing full well I wasn’t planning to buy anything—but my daughter had to go.

As we exited the bathroom, the manager approached me and said, “You need to buy something if you’re going to use the bathroom. My employee could get fired if you don’t.”

I explained, “My 3-year-old daughter is potty training and it was an emergency.”

Instead of de-escalating, the manager followed me all the way to the front door to continue the confrontation:

“We have over 700 customers a day—I don’t need any issues coming from you.”

I was stunned. I fully understand the concern about people misusing public restrooms, but in this case, a little common sense and compassion were clearly lacking—especially from someone in a management role.

I’ll be sharing my experience and will never visit another Starbucks again. Not that it’ll matter to you—but it sure matters to me.

So protective of their precious bathrooms. Come on now.

Atmosphere: 3

Food: 3

Service: 1

I have buying coffee from this place for 10 years, but today I tried to use a restroom but the staff said you have to purchase which I was going to purchase a coffee ☕️, after restroom but the way she said it. Was very rude ,

Service: 1

Restroom for customers only.

Atmosphere: 1

Service: 1

Very mean customer service, especially if u wanna use the bathroom before purchasing:(

Atmosphere: 1

Food: 1

Service: 1

From 14 years I’m purchasing coffee from Starbucks today I try to use the bathroom for my 6 years old daughter and she told me it’s only for customers. if this is the rule of the Starbucks this is not good.

Atmosphere: 1

Food: 1

Service: 1

Toxic stuff and very slow service.

Food: 3

Service: 1

It was a ridiculous. The employees all 3 that were there today at 5pm were RACIST. Had the worst experience ever at this Starbucks. Don’t go here.

RUDE STAFF

Don’t have basic manners.

The guy that runs this place has zero customer service skills. I ordered my drink with extra caramel, something I've done for many years now. The guy handed me my drink and I asked if he could put a little more caramel on it and he does so while saying "the normal amount is 1 swipe for light 3 swipes for regular and 6 swipes for extra and I gave you 9 swipes" I of course proceeded to tell him, "well I paid the fee to get extra caramel and by the way, in all the years I've ordered this same drink I've never had anyone complain about giving extra" either way he had an attitude and even though me not going there anymore won't hurt his business, but I will never spend my money in HIS STORE!!!

Atmosphere: 3

Food: 3

Service: 1

A wonderful Starbucks! Super friendly and clean! Extra shoutout to Julia and Ali!

Atmosphere: 5

Food: 5

Service: 5

i’ve been a regular for a little while at this place and most of the previous workers know me and how i like my drink, but after an older white lady who is lead shift supervisor has been taken over i feel not welcomed and don’t really want to go back anymore. everything changed once she took over and the previous workers aren’t there that much. i used to love coming to this location but now i honestly feel really sad and probably won’t come back anymore. the bad attitude, talking behind my back in front of me, and not willing to help me with an error in my order rubs me off very bad. after today i unfortunately won’t come back and will go to a different location.

Atmosphere: 1

Food: 4

Service: 1