El Pollo Loco

21610 Valley Blvd, Walnut
(909) 594-8656

Recent Reviews

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Daniel V

Service is good , restaurant is clean the only bad thing about this location is some of the food , they're not using fresh ingredients and the amount of chicken is not what you paid for , I asked for a double portion of chicken is looks the same as regular portion .

Atmosphere: 5

Food: 1

Service: 5

Visions By Anna Corral

Online app order so I can eat while working....

Atmosphere: 5

Food: 5

Service: 5

Samuel Ayon

I ordered the new salsa Verde quesadilla and they put like no chicken in it. It's not even sticking together wtf 😒

Atmosphere: 1

Food: 1

Service: 1

Rosy

delicious😛

Atmosphere: 5

Food: 5

Service: 5

Raquel Delano

Slow drive thru then you can only order off kiosk if you go in. My anxiety racing as a long line of people waiting for me. No thanks won’t be back

Jeff Pickell

The chicken was kind of dry.It's not really very tasty. You have to use a lot of condiments to solve that. And their prices keep going up. Not recommended.

Daphne Collins

I came in for lunch break,,, I waited at the counter for 5mins,,everyone were taking care of drivethru,,,not the front counter,,no one said I will be with you in moment, this was the worst I ever experience,,,no customer service skills...

AARON CHU

Phil was VERY nice to me; he in fact was "THE Friendliest" El Pollo Loco employee I have ever met! The tostada was Delicious and Phil reminds me of how much fun I had watch Dr. Phil's shows! Thank you to Phil who did an amazing job respecting the chicken!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Chicken Tostada Salad

Rafael Burgos

Softdrink station was not working, and she never gave me my drink until with my food

Atmosphere: 1

Food: 3

Service: 1

Rosemarie Haro

This is great place for last minute meals only problem for me as a senior I ask for senior discount on a $40 dollar they will only give $1.00 off no % off of cost....sad but that's life.

Atmosphere: 4

Food: 4

Service: 4

monica Moreno

The chicken was rough and the employees are always so rude ..

Atmosphere: 2

Food: 2

Service: 1

Dan Marostica

Ok. Not as good as KFC.

Atmosphere: 2

Food: 3

Service: 3

Axel Pinel

They say they open at 9 and end up opening whenever they feel like it. Unprofessional, I prefer to go to the in-n-out that is next door.

Service: 1

Dulcy Rodriguez

The truth is I wouldn't go back again, it's the first time I've tried it and the truth is it doesn't taste like anything.... and paying for a tasteless chicken, no thanks... I'd better go to KFC, it tastes better

Atmosphere: 3

Food: 1

Service: 3

Nicolas Hernandez

Delicious chicken, very well cooked, just ask for one thing and they gave me another but whatever it was, it was good.

Atmosphere: 5

Food: 5

Service: 4

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