El Pollo Loco
21610 Valley Blvd, Walnut
(909) 594-8656
Recent Reviews
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Service is good , restaurant is clean the only bad thing about this location is some of the food , they're not using fresh ingredients and the amount of chicken is not what you paid for , I asked for a double portion of chicken is looks the same as regular portion .
Atmosphere: 5
Food: 1
Service: 5
Online app order so I can eat while working....
Atmosphere: 5
Food: 5
Service: 5
I ordered the new salsa Verde quesadilla and they put like no chicken in it. It's not even sticking together wtf 😒
Atmosphere: 1
Food: 1
Service: 1
delicious😛
Atmosphere: 5
Food: 5
Service: 5
Slow drive thru then you can only order off kiosk if you go in. My anxiety racing as a long line of people waiting for me. No thanks won’t be back
The chicken was kind of dry.It's not really very tasty. You have to use a lot of condiments to solve that. And their prices keep going up. Not recommended.
I came in for lunch break,,, I waited at the counter for 5mins,,everyone were taking care of drivethru,,,not the front counter,,no one said I will be with you in moment, this was the worst I ever experience,,,no customer service skills...
Phil was VERY nice to me; he in fact was "THE Friendliest" El Pollo Loco employee I have ever met! The tostada was Delicious and Phil reminds me of how much fun I had watch Dr. Phil's shows! Thank you to Phil who did an amazing job respecting the chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Softdrink station was not working, and she never gave me my drink until with my food
Atmosphere: 1
Food: 3
Service: 1
This is great place for last minute meals only problem for me as a senior I ask for senior discount on a $40 dollar they will only give $1.00 off no % off of cost....sad but that's life.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The chicken was rough and the employees are always so rude ..
Atmosphere: 2
Food: 2
Service: 1
Ok. Not as good as KFC.
Atmosphere: 2
Food: 3
Service: 3
They say they open at 9 and end up opening whenever they feel like it. Unprofessional, I prefer to go to the in-n-out that is next door.
Service: 1
The truth is I wouldn't go back again, it's the first time I've tried it and the truth is it doesn't taste like anything.... and paying for a tasteless chicken, no thanks... I'd better go to KFC, it tastes better
Atmosphere: 3
Food: 1
Service: 3
Delicious chicken, very well cooked, just ask for one thing and they gave me another but whatever it was, it was good.
Atmosphere: 5
Food: 5
Service: 4
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