I don’t usually write reviews but Dimitrie went above and beyond. The service was great and the food was even better. Will definitely come back 👍
Atmosphere: 5
Food: 5
Service: 5
Dan D.
Excellent chicken tenders!! Many flavors to choose from. Great customer service. 👍👍
Atmosphere: 5
Food: 5
Service: 5
Adrian Rivera
I walked in really hungry and the cashier, Dorian, had great energy and was really helpful. The food came out really good and the fries came out really crispy.
Atmosphere: 4
Food: 5
Service: 5
D W
The young people that work there are rude and don't want to do their jobs and the chicken didn't even have the sauce, it was just dried chicken with no sauce
Atmosphere: 1
Food: 1
Service: 1
Random Uploads
When did the mild buffalo wings stop being wet with sauce? These were horrible and hard
Food: 1
Service: 1
mydrea moore
I had a frustrating experience with Wingstop’s customer service. I ordered a large ranch (listed clearly on the app and menu for about $8), but instead was given six regular ranch cups — which are not equivalent in size or value.
When I brought it up, the staff claimed they “don’t carry” the large ranch, even though it’s still offered on their own app and menu. That’s misleading and unacceptable.
To make it worse, there was no effort to accommodate or resolve the issue. I essentially paid more and got less, with no accountability. Poor service like this makes it hard to trust the brand again.
Service: 1
kayla Byrd
The quality of the food was mid and my order was completely wrong. Chicken flavor was wrong and the fries looked like burnt scraps. Absolutely little to no seasoning. Only thing that was right was the amount of ranch. Very disappointed.
Jesse
OVERPRICED
T
Great service. The workers there are very respectful, friendly, and efficient.
Atmosphere: 5
Food: 4
Service: 5
Danny Perez
They good people but they take soooo longgg and only 2 ranch for 20 wings and u gotta pay a dollar something for ranch unreal I can't believe this
If I could give this place 0 stars I would. Fries were too soggy as always and wings had a foul odor. There was a mysterious fried object in my order as well. 🤮🤢
Atmosphere: 1
Food: 1
Service: 1
sSonar
30 minutes for 10 pcs and some fries.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Dee Gonzales-Guerrero
We ordered takeout four weeks ago and the quality of our wings and chicken sandwich fell way below fast food standards, but worse than the food was the lack of customer service from the employee that represents management. Keep in mind that corporate Wingstop as well accepts no responsibility in the lack of customer service when an individual restaurant fails. I have photos as proof of our over seasoned wings sitting in less than one half inch of oil and a chicken sandwich sopping in sauce. The food was thrown out. According to the manager, I believe after asking him no less than five times for his name was something like Julem. He stated because the food was not returned immediately that he would not compensate me at any level. I do not return food immediately because the persons that created the order would be the ones making a reorder. Also, it was late on a Saturday night and I was not going to drive once more to the restaurant. All I wanted was maybe an apology at the very least or perhaps a 10% discount on my next order. Instead the manager had no interest in taking responsibility and corporate sends him another email to follow up with me of course he never did. Extremely disappointing. I will continue to share my bad experience with my friends and family and will discourage them from patronizing this particular Walnut Wing Stop location if they are craving wings and have the desire to eat at this overpriced business lacking in customer care.
Food: 1
Service: 1
Online Enablers
Title: Disappointing Experience with Customer Service
I recently visited Wingstop and had an unfortunate encounter with a staff member named Diana. We ordered just a few dip sauces, but to my surprise, we were charged an outrageous $12.54 for them. When I tried to address the issue, I was met with a rude attitude instead of assistance.
I understand that everyone has off days, and I truly hope Diana is okay if she's going through something personally. However, bringing that negativity to work affects customers and the overall experience. A friendly and helpful attitude goes a long way in customer service, and unfortunately, this was not the case.
As a regular customer, I expect better service. I hope the management addresses this issue, as it’s important to maintain a positive and respectful environment for everyone.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings, Cheese Sauce
Joseph Ibarra
30 wings and only one ranch for free. Have to pay for more. Such a rip. Don't go here
I don’t usually write reviews but Dimitrie went above and beyond. The service was great and the food was even better. Will definitely come back 👍
Atmosphere: 5
Food: 5
Service: 5
Excellent chicken tenders!! Many flavors to choose from. Great customer service. 👍👍
Atmosphere: 5
Food: 5
Service: 5
I walked in really hungry and the cashier, Dorian, had great energy and was really helpful. The food came out really good and the fries came out really crispy.
Atmosphere: 4
Food: 5
Service: 5
The young people that work there are rude and don't want to do their jobs and the chicken didn't even have the sauce, it was just dried chicken with no sauce
Atmosphere: 1
Food: 1
Service: 1
When did the mild buffalo wings stop being wet with sauce? These were horrible and hard
Food: 1
Service: 1
I had a frustrating experience with Wingstop’s customer service. I ordered a large ranch (listed clearly on the app and menu for about $8), but instead was given six regular ranch cups — which are not equivalent in size or value.
When I brought it up, the staff claimed they “don’t carry” the large ranch, even though it’s still offered on their own app and menu. That’s misleading and unacceptable.
To make it worse, there was no effort to accommodate or resolve the issue. I essentially paid more and got less, with no accountability. Poor service like this makes it hard to trust the brand again.
Service: 1
The quality of the food was mid and my order was completely wrong. Chicken flavor was wrong and the fries looked like burnt scraps. Absolutely little to no seasoning. Only thing that was right was the amount of ranch. Very disappointed.
OVERPRICED
Great service. The workers there are very respectful, friendly, and efficient.
Atmosphere: 5
Food: 4
Service: 5
They good people but they take soooo longgg and only 2 ranch for 20 wings and u gotta pay a dollar something for ranch unreal I can't believe this
Restaurantji Recommends
If I could give this place 0 stars I would. Fries were too soggy as always and wings had a foul odor. There was a mysterious fried object in my order as well. 🤮🤢
Atmosphere: 1
Food: 1
Service: 1
30 minutes for 10 pcs and some fries.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings
We ordered takeout four weeks ago and the quality of our wings and chicken sandwich fell way below fast food standards, but worse than the food was the lack of customer service from the employee that represents management. Keep in mind that corporate Wingstop as well accepts no responsibility in the lack of customer service when an individual restaurant fails. I have photos as proof of our over seasoned wings sitting in less than one half inch of oil and a chicken sandwich sopping in sauce. The food was thrown out. According to the manager, I believe after asking him no less than five times for his name was something like Julem. He stated because the food was not returned immediately that he would not compensate me at any level. I do not return food immediately because the persons that created the order would be the ones making a reorder. Also, it was late on a Saturday night and I was not going to drive once more to the restaurant. All I wanted was maybe an apology at the very least or perhaps a 10% discount on my next order. Instead the manager had no interest in taking responsibility and corporate sends him another email to follow up with me of course he never did. Extremely disappointing. I will continue to share my bad experience with my friends and family and will discourage them from patronizing this particular Walnut Wing Stop location if they are craving wings and have the desire to eat at this overpriced business lacking in customer care.
Food: 1
Service: 1
Title: Disappointing Experience with Customer Service
I recently visited Wingstop and had an unfortunate encounter with a staff member named Diana. We ordered just a few dip sauces, but to my surprise, we were charged an outrageous $12.54 for them. When I tried to address the issue, I was met with a rude attitude instead of assistance.
I understand that everyone has off days, and I truly hope Diana is okay if she's going through something personally. However, bringing that negativity to work affects customers and the overall experience. A friendly and helpful attitude goes a long way in customer service, and unfortunately, this was not the case.
As a regular customer, I expect better service. I hope the management addresses this issue, as it’s important to maintain a positive and respectful environment for everyone.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings, Cheese Sauce
30 wings and only one ranch for free. Have to pay for more. Such a rip. Don't go here
Atmosphere: 1
Food: 5
Service: 1
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