The quality of the food was mid and my order was completely wrong. Chicken flavor was wrong and the fries looked like burnt scraps. Absolutely little to no seasoning. Only thing that was right was the amount of ranch. Very disappointed.
Jesse
OVERPRICED
T
Great service. The workers there are very respectful, friendly, and efficient.
Atmosphere: 5
Food: 4
Service: 5
Danny Perez
They good people but they take soooo longgg and only 2 ranch for 20 wings and u gotta pay a dollar something for ranch unreal I can't believe this
Osmond Zeng
If I could give this place 0 stars I would. Fries were too soggy as always and wings had a foul odor. There was a mysterious fried object in my order as well. 🤮🤢
Atmosphere: 1
Food: 1
Service: 1
sSonar
30 minutes for 10 pcs and some fries.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Dee Gonzales-Guerrero
We ordered takeout four weeks ago and the quality of our wings and chicken sandwich fell way below fast food standards, but worse than the food was the lack of customer service from the employee that represents management. Keep in mind that corporate Wingstop as well accepts no responsibility in the lack of customer service when an individual restaurant fails. I have photos as proof of our over seasoned wings sitting in less than one half inch of oil and a chicken sandwich sopping in sauce. The food was thrown out. According to the manager, I believe after asking him no less than five times for his name was something like Julem. He stated because the food was not returned immediately that he would not compensate me at any level. I do not return food immediately because the persons that created the order would be the ones making a reorder. Also, it was late on a Saturday night and I was not going to drive once more to the restaurant. All I wanted was maybe an apology at the very least or perhaps a 10% discount on my next order. Instead the manager had no interest in taking responsibility and corporate sends him another email to follow up with me of course he never did. Extremely disappointing. I will continue to share my bad experience with my friends and family and will discourage them from patronizing this particular Walnut Wing Stop location if they are craving wings and have the desire to eat at this overpriced business lacking in customer care.
Food: 1
Service: 1
Online Enablers
Title: Disappointing Experience with Customer Service
I recently visited Wingstop and had an unfortunate encounter with a staff member named Diana. We ordered just a few dip sauces, but to my surprise, we were charged an outrageous $12.54 for them. When I tried to address the issue, I was met with a rude attitude instead of assistance.
I understand that everyone has off days, and I truly hope Diana is okay if she's going through something personally. However, bringing that negativity to work affects customers and the overall experience. A friendly and helpful attitude goes a long way in customer service, and unfortunately, this was not the case.
As a regular customer, I expect better service. I hope the management addresses this issue, as it’s important to maintain a positive and respectful environment for everyone.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings, Cheese Sauce
Joseph Ibarra
30 wings and only one ranch for free. Have to pay for more. Such a rip. Don't go here
Love it it's so cute they're super nice there and they will help you whatever you need
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mix & Match Wings Party 100
sha ghoston
Extremely nice customer service!
Atmosphere: 5
Food: 5
Service: 5
Michael Licursi
I was actually impressed by how gone these workers are. Not sure if the owner purposely only hires guys with 2 brain cells or if it’s just a coincidence. Owner if your reading this if your not going to pay them good please at the least provide espresso for them or maybe some type of Methamphetamine. Place is an absolute dump. Never didn’t believe I would actually take time and write a horrible review like this for a restaurant. I blame the owner not even these guys because within 0.4 seconds I could had told you these guys are fried and wouldn’t hire them.
Atmosphere: 1
Food: 3
Service: 1
val
Whoever wad working tonight. The food was well seasoned ant delicious. I always order Lousiana rub and sometimes it's very light. NOT TONIGHT!!!!.The cheff seasoned my food to perfection. I will make sure to order next week. Hopefully the same cook works!!! THANKS GUYS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Stephen Clancy
Pretty bad this round. Food was supposed to have sauce on side. No dipping sauces that we ordered. Gave us 6 ranches. Fries were cold. No Cajun seasoning or cheese
The quality of the food was mid and my order was completely wrong. Chicken flavor was wrong and the fries looked like burnt scraps. Absolutely little to no seasoning. Only thing that was right was the amount of ranch. Very disappointed.
OVERPRICED
Great service. The workers there are very respectful, friendly, and efficient.
Atmosphere: 5
Food: 4
Service: 5
They good people but they take soooo longgg and only 2 ranch for 20 wings and u gotta pay a dollar something for ranch unreal I can't believe this
If I could give this place 0 stars I would. Fries were too soggy as always and wings had a foul odor. There was a mysterious fried object in my order as well. 🤮🤢
Atmosphere: 1
Food: 1
Service: 1
30 minutes for 10 pcs and some fries.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Wings
We ordered takeout four weeks ago and the quality of our wings and chicken sandwich fell way below fast food standards, but worse than the food was the lack of customer service from the employee that represents management. Keep in mind that corporate Wingstop as well accepts no responsibility in the lack of customer service when an individual restaurant fails. I have photos as proof of our over seasoned wings sitting in less than one half inch of oil and a chicken sandwich sopping in sauce. The food was thrown out. According to the manager, I believe after asking him no less than five times for his name was something like Julem. He stated because the food was not returned immediately that he would not compensate me at any level. I do not return food immediately because the persons that created the order would be the ones making a reorder. Also, it was late on a Saturday night and I was not going to drive once more to the restaurant. All I wanted was maybe an apology at the very least or perhaps a 10% discount on my next order. Instead the manager had no interest in taking responsibility and corporate sends him another email to follow up with me of course he never did. Extremely disappointing. I will continue to share my bad experience with my friends and family and will discourage them from patronizing this particular Walnut Wing Stop location if they are craving wings and have the desire to eat at this overpriced business lacking in customer care.
Food: 1
Service: 1
Title: Disappointing Experience with Customer Service
I recently visited Wingstop and had an unfortunate encounter with a staff member named Diana. We ordered just a few dip sauces, but to my surprise, we were charged an outrageous $12.54 for them. When I tried to address the issue, I was met with a rude attitude instead of assistance.
I understand that everyone has off days, and I truly hope Diana is okay if she's going through something personally. However, bringing that negativity to work affects customers and the overall experience. A friendly and helpful attitude goes a long way in customer service, and unfortunately, this was not the case.
As a regular customer, I expect better service. I hope the management addresses this issue, as it’s important to maintain a positive and respectful environment for everyone.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Wings, Cheese Sauce
30 wings and only one ranch for free. Have to pay for more. Such a rip. Don't go here
Atmosphere: 1
Food: 5
Service: 1
It’s been great everytime I’ve gone
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless 10 Wings
Restaurantji Recommends
Love it it's so cute they're super nice there and they will help you whatever you need
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mix & Match Wings Party 100
Extremely nice customer service!
Atmosphere: 5
Food: 5
Service: 5
I was actually impressed by how gone these workers are. Not sure if the owner purposely only hires guys with 2 brain cells or if it’s just a coincidence. Owner if your reading this if your not going to pay them good please at the least provide espresso for them or maybe some type of Methamphetamine. Place is an absolute dump. Never didn’t believe I would actually take time and write a horrible review like this for a restaurant. I blame the owner not even these guys because within 0.4 seconds I could had told you these guys are fried and wouldn’t hire them.
Atmosphere: 1
Food: 3
Service: 1
Whoever wad working tonight. The food was well seasoned ant delicious. I always order Lousiana rub and sometimes it's very light. NOT TONIGHT!!!!.The cheff seasoned my food to perfection. I will make sure to order next week. Hopefully the same cook works!!! THANKS GUYS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Pretty bad this round. Food was supposed to have sauce on side. No dipping sauces that we ordered. Gave us 6 ranches. Fries were cold. No Cajun seasoning or cheese
Atmosphere: 2
Food: 2
Service: 2
Loading...