Food is always room temperature. I have NEVER EVER received HOT FOOD from this restaurant. Even when I’ve ordered early in the morning on my way to work. (6am) I’ve given up and just had to move on. The restaurant is conveniently located right off the freeway. But I can’t seem to receive hot food.
Atmosphere: 1
Food: 1
Service: 3
Golfing Huntington Beach
Too High and the sales they have look good until you receive them and it's like a slider that actually just sets your appetite and your already out 16$ when you could have gotten great food and great value somewhere else like Chipotle
Atmosphere: 2
Food: 3
Service: 3
Tyree Smith
Staff has great service with their friendly welcoming amd Food was made with amazing quality as well as their store being very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wenstern Burger Y Onions Rings
Zebra Talk
I forgot to ask for no powdered sugar on the French toast. Why put sugar on something that you dip in syrup?
Atmosphere: 3
Food: 2
Service: 3
Sam Carter
How are you not going to have ranch dressing on hand?
Atmosphere: 3
Food: 4
Service: 3
Eddie Lee
Took nearly 20 mins to get my burger and i was the only customer in the store. And once I got it, the patty was drier than beef jerky. The kid in the front was quick, and food prep guy was slower than a group of turtles.
Atmosphere: 1
Food: 1
Service: 4
Francisco Galindo
Not sure if they were short staffed, but the drive thru took almost 20 minute's and there was only one car in front of me
Food: 4
Service: 1
Darren Johnson
General Manager Adriana Ayala is truly spectacular!! Her professionalism and the customer service skills are extraordinary.. The overall cleanliness and attention to detail of this establishment was very unexpected seeing that the store is next to a freeway. Thank you Adriana Ayala you are truly a precious jewel💎!
Worker was nasty and rude I was over charge I was charge for something I don’t have also my order was wrong
Mike Rivera
I paid with EBT food stamps and was charged tax. You DO NOT charge tax on food sales it is against the law. I use my EBT card at many fast food establishments and this was the first and only time I've been charged tax on a food sale. They are ripping people off and earning tons of money. It may just be a few cents here and there but it adds up and people on EBT are on a limited income every penny matters. This is not okay. I will be contacting corporate regarding this matter.
Jack Gude
This takes place on April 3rd at 4am. The night shift lady is very rude and unprofessional and she needs to be fired. I tried doing a uber eats order and apparently she paused the orders coming in but it still let me place it, The delivery driver arrived, and she tries telling them that my order was never placed, even though I was charged and she said That it never went through. So I called the delivery driver to talk to the person myself to ask what’s going on and she was rude to me on the phone with the delivery driver right there. She basically said there’s Nothing she can do, but I didn’t hear too clearly Because the phone was cutting out, so I told The Uber eats delivery driver to cancel the order because I didn’t wanna waste anymore of their time. They waited there for 10 minutes And still nothing from them, thinking that she was preparing My order. So then I call the Carl’s Jr. location where they said my order was not placed And they answered and I talked to the lady and she was so rude and basically told me to go F myself and talk to Uber support. so I did and Uber support said she paused the orders coming in so I tried calling back to the Carl’s Jr. and she repeatedly denied the phone call over and over and over I called at least 10 times and still no answer. She has wasted my time and she does not deserve to be working there. And to the owner, you better talk to her or fire her because this is not OK with the customer service. She has horrible reviews already, and as soon as I saw the Reviews it really pissed me off even more that you guys still let her work there. I get it sucks to be working a graveyard shift, but that’s no excuse to be rude to customers
William Abagnale
Highly recommend. Food was fast, fresh, a bit expensive, but worth the money.
Frankie Quiroz
Shout out to the team that did this order I’ve NEVER been to a carls that gave us FRESH taste like made with clean oil I was hyped when the guy at the drive thru gave me the shakes I was so impressed and his customer service was top notch! KEEP IT UP I’m not even from the area and decide to stop
An amazing experience as usual
Atmosphere: 5
Food: 5
Service: 5
Music in dining area is way to loud
Food is always room temperature. I have NEVER EVER received HOT FOOD from this restaurant. Even when I’ve ordered early in the morning on my way to work. (6am) I’ve given up and just had to move on. The restaurant is conveniently located right off the freeway. But I can’t seem to receive hot food.
Atmosphere: 1
Food: 1
Service: 3
Too High and the sales they have look good until you receive them and it's like a slider that actually just sets your appetite and your already out 16$ when you could have gotten great food and great value somewhere else like Chipotle
Atmosphere: 2
Food: 3
Service: 3
Staff has great service with their friendly welcoming amd
Food was made with amazing quality as well as their store being very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wenstern Burger Y Onions Rings
I forgot to ask for no powdered sugar on the French toast. Why put sugar on something that you dip in syrup?
Atmosphere: 3
Food: 2
Service: 3
How are you not going to have ranch dressing on hand?
Atmosphere: 3
Food: 4
Service: 3
Took nearly 20 mins to get my burger and i was the only customer in the store. And once I got it, the patty was drier than beef jerky. The kid in the front was quick, and food prep guy was slower than a group of turtles.
Atmosphere: 1
Food: 1
Service: 4
Not sure if they were short staffed, but the drive thru took almost 20 minute's and there was only one car in front of me
Food: 4
Service: 1
General Manager Adriana Ayala is truly spectacular!! Her professionalism and the customer service skills are extraordinary..
The overall cleanliness and attention to detail of this establishment was very unexpected seeing that the store is next to a freeway.
Thank you Adriana Ayala you are truly a precious jewel💎!
Darren Johnson USMC/Vet🇺🇸
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worker was nasty and rude I was over charge I was charge for something I don’t have also my order was wrong
I paid with EBT food stamps and was charged tax. You DO NOT charge tax on food sales it is against the law. I use my EBT card at many fast food establishments and this was the first and only time I've been charged tax on a food sale. They are ripping people off and earning tons of money. It may just be a few cents here and there but it adds up and people on EBT are on a limited income every penny matters. This is not okay. I will be contacting corporate regarding this matter.
This takes place on April 3rd at 4am.
The night shift lady is very rude and unprofessional and she needs to be fired.
I tried doing a uber eats order and apparently she paused the orders coming in but it still let me place it, The delivery driver arrived, and she tries telling them that my order was never placed, even though I was charged and she said That it never went through. So I called the delivery driver to talk to the person myself to ask what’s going on and she was rude to me on the phone with the delivery driver right there. She basically said there’s Nothing she can do, but I didn’t hear too clearly Because the phone was cutting out, so I told The Uber eats delivery driver to cancel the order because I didn’t wanna waste anymore of their time. They waited there for 10 minutes And still nothing from them, thinking that she was preparing My order. So then I call the Carl’s Jr. location where they said my order was not placed And they answered and I talked to the lady and she was so rude and basically told me to go F myself and talk to Uber support. so I did and Uber support said she paused the orders coming in so I tried calling back to the Carl’s Jr. and she repeatedly denied the phone call over and over and over I called at least 10 times and still no answer. She has wasted my time and she does not deserve to be working there. And to the owner, you better talk to her or fire her because this is not OK with the customer service. She has horrible reviews already, and as soon as I saw the Reviews it really pissed me off even more that you guys still let her work there. I get it sucks to be working a graveyard shift, but that’s no excuse to be rude to customers
Highly recommend. Food was fast, fresh, a bit expensive, but worth the money.
Shout out to the team that did this order I’ve NEVER been to a carls that gave us FRESH taste like made with clean oil I was hyped when the guy at the drive thru gave me the shakes I was so impressed and his customer service was top notch! KEEP IT UP I’m not even from the area and decide to stop
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