El Pollo Loco

6430 Platt Ave, West Hills
(818) 712-9484

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Recent Reviews

I had a free large drink reward on the app but couldn't redeem it in store. I showed Danny and he gave me the drink anyway without redeeming the reward. excellent food and excellent service. Danny was very nice and made sure I got my drink and my order. Will continue to come back.
The overall impression is mixed.
Not all drinks were available — some sodas were missing, and a few options in the machine didn’t work at all.
During lunchtime, especially at peak hours, it’s nearly impossible to find a free seat — the place is overcrowded.
As for cleanliness, this particular location wasn’t very clean: there was trash on the floor, tables weren’t properly wiped, and the general condition of the dining area left much to be...
Had a burrito from here from the free burrito sign up ... But I couldn't retrieve it because I redeemed it and it had already expired before I got there... But the manager was so nice, she accommodated me, and luckily she did because it was late and I was hungry... & It was so delicious ❤️ thank you, I'll be back

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