Domino's Pizza
30867 Thousand Oaks Blvd, Westlake Village
(818) 735-5400
Recent Reviews
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It's standard Domino's. Its great for the price, but don't expect gourmet.
Atmosphere: 3
Food: 4
Service: 4
Pizza was greasy, didn't have enough toppings (two of the toppings were not noticeable in a few slices because they were not spread properly) and was not adequately cooked as it was raw in places. Quality has gone down at this location.
Food: 2
Undercooked
This store gave my personal information to another customer who is now harassing me
Atmosphere: 1
Food: 1
Service: 1
They just lost a long time customer. Pizza arrived inedible and undercooked. I am a long time customer and manager literally hung up on me. Incredible. Avoid
Make sure you get a receipt. Employees may be adding tips and customer service is not easy to talk to
Fast and easy
pizza arrived quickly and about the expected time. good service for this branch
I ordered an XL pizza yesterday and it was one of the worst pizzas I have ever ordered. I got chicken as my protein along with 4 other toppings and I couldn’t believe my eyes when I opened the box and saw that each slice of pizza had about 1 little chicken cube, along with skimpy toppings all around. I then called in for a refund and the shift manager explained that it’s their policy to weigh out each item you get after 4 toppings to ensure it’s the “correct weight.” Why would I pay for more toppings if I am just going to get gipped? If I pay for the topping, I should get an adequate amount of the topping. Nowhere on their website does it explain that the toppings get weighed out. This is pure robbery and I will be going through my bank to dispute the transaction. It was $66 for one XL pizza, 2 salads, and a $5 tip. That’s just insane. $66 to not get full and to have to go through my bank?! I could’ve ordered a legit steak meal from Wood Ranch for almost the same price.
20 minute phone wait, called thrice and picked up with a ripped box
Restaurantji Recommends
No napkins. Cheese dip is all over the box. Not happy on this order :(
Service: 1
Pizza with our special instructions was prepared perfectly. And friendly staff. What more could you want at Domino’s?
Parking: Small plaza center; plenty of parking late night.
Food: 5
Service: 5
I have ordered a pan pizza as we do always. But some how the medium pan pizza is not cooked properly and lot of tomato sauce with un cooked condition.
I have been ordering the pizza here in West Lake Village Dominos Pizza for 4+ years. But nowadays getting the pizza with less quality became very often. Not sure how the pizza quality check has been passed for my order. By seeing the pizza condition (see the photo), we can easily understand the pizza was not cooked properly. :-(
It is very difficult to handle the satiation with kids when we open the pizza box in home after 30 mins travel and found that the pizza condition is non-eatable for dinner.
Order Details:
Your Domino's Store:
Domino's #8175
30867 Thousand Oaks Blvd Westlake Village CA 91361
818-735-5400
Carryout Time: Approximately 7-12 minutes
Order Details
Order #: 1532
Date: 10/15/2024
0 sauce on all four of my pizzas.
Atmosphere: 1
Food: 1
Service: 1
I had an extremely disappointing experience at the Domino's Pizza on Thousand Oaks Blvd, Westlake Village. The staff was unbelievably rude, using disrespectful body language & speaking in loud, aggressive tones. Their lack of basic customer service skills was shocking. This location clearly needs serious training on respectful behavior & customer interaction. I will not be visiting this Domino's again & strongly advise others to avoid it as well!
Atmosphere: 1
Food: 1
Service: 1
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