The Kickin' Crab

It was my first time eating at Kickin Crab and we chose it as a belated birthday celebration for my little sister. We called ahead to make a reservation, but it turned out not to be necessary since the restaurant wasn’t very busy when we arrived.

Our party included four adults, a toddler, and an infant. The staff was quick to take our order, but after that the service really slowed down. My father had to go up to the counter multiple times just to request another beer and to order another plate of garlic noodles because no one came to check on our table. They only came by once we were already close to finishing our meals. Keep in mind there were fewer than ten tables occupied, with two waitresses and one waiter on the floor.

It also took quite a while for them to bring our check after we had clearly finished eating and were sitting there waiting.

When the check finally arrived, we noticed a dead cockroach under our table. I alerted the server so she could take care of it, and her response was simply, “I’ll let my manager know.” There was no apology or acknowledgment that this had been there during our entire dining experience, which was very disappointing.

My husband and father split the bill, which was over $300, and gratuity was automatically added. It made us wonder if that’s why our table wasn’t checked on during the meal—because they already knew they were guaranteed a tip.

Overall, I was highly disappointed that this was my first experience here. Between the lack of service and the way the cockroach situation was handled, it felt very unprofessional. Unfortunately, we will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Ty Sam for a good time

Atmosphere: 5

Food: 5

Service: 5

Great food and options

Atmosphere: 5

Food: 5

Service: 5

Now this is the kind of spots I like. Its always a treat when visiting back home. Miss food like this. Here in the 895, we dont have good food like this.

Atmosphere: 5

Food: 5

Service: 5

I’ve been here several times. My mother lives near by. Even when I lived in Long Beach I would drive out here. This is my mom’s favorite spot

Atmosphere: 5

Food: 5

Service: 5

The food was good. Service was ok.

Atmosphere: 4

Food: 4

Service: 3

I came in with my wife to have dinner at 925pm and the guy said they were closed. He said they did their last order. Clearly it states that restaurant closes at 10 pm so why not give service? I dont think is right that they don't give service to anyone at 930. Very disappointed cuz it was my wifes birthday. Not coming back again.

Atmosphere: 1

Service: 1

Awesome food.

Atmosphere: 5

Food: 5

Service: 5

We came in as a party of six, including a toddler, and the experience was underwhelming from the start. The restaurant was nearly empty, yet service felt distant and inattentive. What stood out immediately was the bib situation this type of seafood spot usually gives everyone a bib, but we noticed only certain tables got them. We didn’t ask, but it still felt like a miss.

Then there’s the napkin rationing. Every time we asked, they’d hand over just two napkins as if they were trying to save paper at the expense of basic comfort. For a messy seafood meal, that’s just not it 😐.

The food itself was average, nothing memorable. The ambiance didn’t help either low energy, not much vibe. When we asked about specials, we were told they’re only available before 6pm. That felt like a bait-and-switch, especially since there was no signage or heads-up.

What really made us uncomfortable was the automatic 18% gratuity added to our bill. They counted our 2-year-old nephew as part of the party, which felt unfair. We’re happy to tip for good service, but this felt forced and not earned.

Bottom line: we won’t be coming back. If you’re looking for better food, service, and transparency, I highly recommend Claws Restaurant instead great experience

Atmosphere: 1

Food: 3

Service: 1

The food was ok, BIG shrimp, nice size crab legs, sausage was good, corn was good, potatoes was good, did not really care for the dried oysters, tilapia was good, rice was good. The boil sauce tasted more of a tomato base instead of the good ole Cajun butter seasoning spice. For that reason, I had to drop a star. I didn't care for that tomato base boil flavor.

Atmosphere: 4

Food: 4

Service: 4

This was once a favorite. So we went for our anniversary to remember those back in the day times. They didn't hit the mark. The crab was good and meaty. I was disappointed by the garlic noodles which once was delicious. This time they were tasteless oily noodles. As you see in the picture I tried to revive them by adding sauce from the bag and crab meat. When we tasted one of the TINY pieces of garlic you could not taste the flavor of garlic. How is that possible unless it was old. The potato was aldente (not cooked). The price is higher and you receive less. We ordered two 1lb meals of crab legs snow and king, and between the two we did not get one whole sausage link. That is just wrong. Cutting corners like this is diminishing your quality. Our server was as nice as he could be. The place is always clean and orderly. It's the food which missed the mark. For the money spent including tip $200 this simply is not acceptable.

Atmosphere: 5

Food: 3

Service: 5

Went in on a Friday night, no wait for a party of 3!
Waiters were very attentive.

We recently dined here as a group of 12. While we were fortunate not to have to wait for a table, the experience overall was underwhelming. The restaurant seemed short-staffed — no one came by to check on us during the meal, no refills were offered, and the service felt very disconnected. Food came out at different times for everyone, which made it hard to enjoy as a group.

It took over 30 minutes just to get our check after asking for it, and by the time we were leaving, the waiting area was packed. The cleanliness of the restaurant was also lacking — particularly the restroom, which was not well maintained

I understand serving a large party can be challenging, but the basics of service and cleanliness weren’t there. Unfortunately, I don’t see myself returning to the Westminster location.

Asian kid that works days there was unprofessional.. he made rude comments that made me and my girlfriend uncomfortable

The cashier was kind and my food great tasting... and was repeated for me when it was handed out. 👌