Thiên Ân Bò 7 Món Restaurant

Horrible dining experience…

The server we had did not even speak to us , seamed that he might have been confused about where he was. He ordered sodas, and he came back with beers.

Our group ordered multiple appetizers to share , and found plastic wrap in a few. The “manager” who was just another server in he restaurant, simply did not care to do anything about the situation.

They insisted we still pay for everything, even though they gave us the worst experience ever. The food wasn’t even good at all !

Atmosphere: 1

Food: 1

Service: 1

Catfish old months

I come here for the fish and it doesn’t disappoint. I wished they had a stronger flavor dipping sauce, kind of watered down. If this place dipping sauce was on point it be one of the bomb spots to come to. The fried shrimp is bomb tho!

Atmosphere: 3

Food: 4

Service: 4

My first time is coming to this place and I think is the last time not to comeback here again service very poor

Atmosphere: 1

Food: 1

Service: 1

I think the XL fish that we order is not that fresh cause of the meat texture n taste but it still kinda good.. we usually go to the ROSEMEAD location but they were close but my wife want fish, so no choice we drove down to OC to eat at this location..

Atmosphere: 5

Food: 5

Service: 5

First time trying this place, and they are not so bad and a bit pricey for the portions.

Atmosphere: 4

Food: 4

Service: 5

Fresh food. Attentive service. Clean. I frequent this restaurant

Atmosphere: 5

Food: 5

Service: 5

Tables and chairs are arranged reasonably, not too close together, creating a comfortable space.

Extensive drinks menu, from beer, wine to juice, to suit all tastes.

The restaurant space and dining utensils are kept clean.

Even though the restaurant is crowded, the dishes are served very quickly, no need to wait long.

The grilled meat here is soft and fragrant, and is great with green chili salt.

Friendly, enthusiastic staff, very detailed and professional food advice

Customer service is terrible. My family ordered only Bò Lá Lốt, but they brought Mỡ Chài and porridge in addition and said we just needed to eat because it was paid (included in the tour). For clarification, I was with my family who was on tour travel in the US. Also, I know for sure that there is free water, but due to the recognition of tourists, they said they only sell water bottles and sell $1 each. I dislike the fact that they were dishonest (we were fooled by both the manager for an additional charge and by the server for no free water at their restaurant). I'm totally disappointed by the unacceptable behavior of the people in the restaurant. I truly hope that this will never happen again to anyone. This is the first and last time I will come to this place.

Atmosphere: 1

Food: 1

Service: 1

I was with my family coming out of state but a couple of us were from LA. We tried the beef 7 course and it was beyond bad. I never had it this bad. I am not trying to insult but the porridge soup was salty had a noodle in there, the three meat ball course was bland no taste.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Crispy Fried Fish