El Pollo Loco

19762 Ventura Blvd, Los Angeles
(818) 970-3288

Recent Reviews

Julio Cesar Ramos Iscoa

Excellent meal

Atmosphere: 5

Food: 5

Service: 5

Cynthia Ortega

Love the great food and friendly service. The avocado salsa here has wonderful flavor and is a bit hotter than other locations.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Complete Family Combo, Double Chicken Tostada Salad

Selena Tachin

The food is always cooked right at this location! The service is always good.

Atmosphere: 5

Food: 5

Service: 5

D MP

Janet is the rudest person, I have met.

Atmosphere: 1

Food: 4

Service: 1

Rudy Amaya

They fill the sides up halfway Reseda n Vanowen better I think the managers taking home cole slaw for dinner.? Look do they they think pico de gayo is green sauce...

Atmosphere: 1

Food: 1

Service: 1

Stanislav Napalkov

Very tasteful bowl for 5$

Atmosphere: 5

Food: 5

Service: 5

Anthony Micheal

Impressed!

Atmosphere: 4

Food: 4

Service: 4

Josie Quintanilla

This pollo loco is the bomb! They gave me my food within 2 mins, it was crazy! The place is clean, the food was exceptional… Janet and the evening team were on point.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pinto Beans, Meal for Two

John Weber

Good food. Good prices. Alexis is absolutely great and goes above and beyond for her customers. She’s a keeper!

Atmosphere: 5

Food: 5

Service: 5

Cecele Marie

Love the seats with the big windows! Great service great food, Great value as well.

Atmosphere: 5

Food: 5

Service: 5

Eduardo Malca

Pieces look like roasted street bird. So

Atmosphere: 2

Food: 1

Service: 3

Kay N.

I ordered through DoorDash for pick up when the meal came. The chicken breasts were so hard they were totally an edible. The mashed potatoes were fairly runny, and the meal was totally not edible.

Greg Garrett

Always fresh and flavorful. Quick service and a pleasant experience at this location.

Atmosphere: 4

Food: 4

Service: 4

Susie L.

I was so happy when ownership changed and they finally opened for normal business hours. Unfortunately, I will NEVER come here again. The service here is absolutely horrible. The women who work here are so incredibly rude, particularly Martha C. She should not work here. She has a very angry demeanor. I ordered double corn salad. They put half the amount of avocado as the Sherman Oaks location. They put tons of the hard end pieces of the lettuce, which are inedible. I asked for extra dressing. They charged me $0.79 for each. I wouldn't have a problem with that except when I got home, I realized they don't even fill up the little side of salad dressing. They only fill it up half way. If you're going to charge, then give me what I paid for. I've had much better service at the Saugus location in Sherman oaks. I will never come here again.

Refugio Gonzalez

Walked in. No one in front. Kitchen not acknowledging us then manager yells out for IRVING. We felt bad for the guy. He was so friendly and even hooked hit up. Management shouldn’t been yelling across the restaurant and not even acknowledging us. Thank you Irving for your service. ??

Atmosphere: 4

Food: 3

Service: 5

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