Lucille Malone's @ The Gilpin Casino (Must be 21+)

Really good food like I ome-cooked. And a good value. A good selection of bottled beer as well.

Atmosphere: 4

Food: 5

Service: 4

The steaks were stringy and tough. The lobsters ? were overcooked and dried out. To many new staff members did not know the job very well. A few told me they were new and still learning the job.

Atmosphere: 3

Food: 3

Service: 5

Was seated and then never got service. Tables seated after received service. Multiple servers walked right past our and didn't even greet or acknowledge we were there. What was it about us that you all thought we didn't deserve to be waited on. We're regulars and locals, so I really don't understand the treatment. We left after 30+min of watching parties seated after us be waited on while we were ignored. Seriously what was it about my wife and I that warranted treating us lesser than others? Why did we deserve that level of discrimination? Called to speak with a manager, was connected with Dave, who immediately transfered me to a voice-mail without even listening to me. This was some horrible customer service.

Service: 1

Eat there since they opened. Great food deals

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Colossal Shrimp Platter

Really low quality food. The steak my friend ordered was so tough I couldn't even cut it... Not sure how they think people would want to ever go back... I know I won't be...

Atmosphere: 4

Food: 1

Service: 2

Reasonable prices! GOOD FOOD.

Wheelchair accessibility: Elevator access.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Colossal Shrimp Platter

Food was fine. Waiter was hilarious. It's a casino so the its not exactly about the food.

Atmosphere: 2

Food: 3

Service: 4

The food was great fast service friendly people.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip Sandwich

Great food with hearty portions and stellar service. Trent is phenomenal.

Atmosphere: 5

Food: 5

Service: 5

Burger is good...
I wish they had good gravy for chicken fried meats and biscuits, but it's not... it's weird.
Servers definitely hate their jobs. You can distinguish the new peppy employees from the old grumpy ones. Water cups are usually dirty (I bring my own drinks now) Salad was brown, limp, and sour. Fries always come out cold (you shouldn't make these until the rest of the food is almost done). Honestly, we only go when we get free comps... we make it work...

Atmosphere: 2

Food: 2

Service: 2

Food is always great. Service was not so great this time around which was a bummer and it was Mothers Day.

Atmosphere: 4

Food: 5

Service: 1

Good food specials and friendly server!

No playback here .not one employee said hello or anything

Atmosphere: 3

Service: 1

Food was OK, can't really mess up chicken tenders BUT the service was horrible. I'm not sure if Elvira lost her paycheck before her shift or what happened, her service was just down right horrible. From the moment we ordered drinks until we left, it just seemed like she didn't want to wait on our table at all. Don't ask for more coffee after she's dropped the check off either, that creates an attitude and slamming of doors. Go somewhere else.

Atmosphere: 1

Food: 3

Service: 1

Was OK, could have been better.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Country Fried Chicken Dinner, Salmon Dinner