Our order came to the table and had an extra sandwich we didn't order and was short the two that we did. No napkins. On top of it, the drinks had no ice and the soda was not even full. No one available for a refill. Maybe it was too early in the morning for a place that usually serves breakfast?
Atmosphere: 1
Food: 1
Service: 1
Mike Roybal
We order online and didn’t get everything we ordered this isn’t the first time it has happened I would understand if it was the first time sense accidents happen but it’s not it seems like the workers do not care about what’s going out the drinks are flat the fry holders are half full the fries are soggy it seems like the managers are not doing there job keeping the McDonalds standard and the owners of this place are obviously ok with the brand being tainted if there even existent
Atmosphere: 1
Food: 1
Service: 1
Chad Branson
Its McDonald's, struggle with friendly staff. Tend to mess up orders often.
Atmosphere: 2
Food: 3
Service: 2
Ariday
The blonde girl with a bun is extremely rude I’m a dasher it was 11:40 she ignored me for 20 minutes trying to pick up my DoorDash order I had to get out the car and yell in the window , she was eating and rolled her eyes at me , made me late 25 minutes . & was extremely rude not the first or second time I’ve dealt with her rude nasty attitude.. Do better Macdonalds
Atmosphere: 1
Food: 1
Service: 1
Carlos Herrera
Looked in the website and it says its open and its closed.... might as well change the hours.... this is such a waste of time....
Kaleb Baren
Always get my order wrong I swear this is the last time I come here , they’re unprofessional rude and make so many mistakes daily . There were like 4 people in line with me complaining in lobby
Atmosphere: 1
Food: 1
Service: 1
Eric Dyer
Employees routinely mess up simple requests and cannot get an order right
Atmosphere: 3
Food: 4
Service: 1
Adreeyan Villanueva
They dont take orders serious always missing something 😒 🙄 😕
Atmosphere: 1
Food: 1
Service: 1
Samantha Tabor
Horrible customer service. I went through the drive-thru with a fussy toddler just trying to grab some fries. When I pulled up, my app wasn’t working correctly, and the staff member was extremely short with me and flat-out said there was “nothing they could do” to help with the app. With a hungry toddler in tow, I parked, troubleshot the issue myself, and finally placed my order: a large and medium fry with a large Dr Pepper. About 10 minutes later despite no one else being in the drive-thru the fries came out cold, old, and barely half full. This experience made an already exhausting situation even harder. Poor service and poor food quality. 0/10. Do not recommend. Skip this location.
Atmosphere: 1
Food: 1
Service: 1
Dakota West
Obviously like anyone, I’ve been to MANY McDonalds. This is by FAR the worst McDonalds that I have ever been to. They forget something almost every time I’ve been there. When you are inside the restaurant the “workers” do not possess customer service skills. I know the expectation here is that it’s fast food, but come on….at least try to work hard and have a bit of pride in what you do. This restaurant is obviously under extremely poor leadership and needs a makeover.
My family and I have been to this particular McDonald’s many times. Not once have they gotten our order correct, whether it’s the ingredients on our burger (like no cheese) or missing food items.
Atmosphere: 3
Service: 1
Steven Fagiano
Terrible terrible terrible……. This location is the worst……. Avoid at all costs
Atmosphere: 2
Food: 1
Service: 1
Pasquale Tamburino
I know the world of fast food service is changing rapidly. Unfortunately, you just can’t get good service anymore. This McDonald’s obviously concentrates on their Uber deliveries and their drive-through window. The lobby is almost completely ignored. You know McDonald’s, some of us still like to go inside and sit down and enjoy a chat with a good meal. Even using their electronic cashier, I still waited almost 20 minutes for my food. I could see GrubHub and Uber drivers coming and going, and I could see that the drive up was very busy. When my food did come, I wasn’t given any ketchup, no straw and no napkins. I didn’t wanna yell into the back, so I just waited until another customer came in, and even then that fellow had to wait for five or six minutes until someone came out to help him. That’s when I asked for my napkins. At that point, I could see a tall young lady near the fry machine on her phone. Tapping away. That’s pretty gross since phones come into the bathrooms with us these days. I know this may be boomer. Sounds like an old foggy, but I miss the days when going out to eat was fun. Sadly, the younger generation will never know that feeling. I miss the days when you went into a business, and you felt that you were valued. We baby boomers won’t be around too much longer, so I guess, for the new generation, ignorance will be bliss.
Atmosphere: 1
Food: 4
Service: 1
Jeanette Melendez
Si upset from this mc Donald’s every time I come I always hope it’ll be different but unfortunately it’s not every time I go to drive thru I always end up ordering on the 1st window because no one takes my order!! I be sitting in the drive thru more than 5 minutes while the other side gets there order!!! And with that being said they still have the audacity to pull me forward and still wait for my food and still manage to mess it up never retiring here and will never recommend this place to anyone else.
Our order came to the table and had an extra sandwich we didn't order and was short the two that we did. No napkins. On top of it, the drinks had no ice and the soda was not even full. No one available for a refill. Maybe it was too early in the morning for a place that usually serves breakfast?
Atmosphere: 1
Food: 1
Service: 1
We order online and didn’t get everything we ordered this isn’t the first time it has happened I would understand if it was the first time sense accidents happen but it’s not it seems like the workers do not care about what’s going out the drinks are flat the fry holders are half full the fries are soggy it seems like the managers are not doing there job keeping the McDonalds standard and the owners of this place are obviously ok with the brand being tainted if there even existent
Atmosphere: 1
Food: 1
Service: 1
Its McDonald's, struggle with friendly staff. Tend to mess up orders often.
Atmosphere: 2
Food: 3
Service: 2
The blonde girl with a bun is extremely rude I’m a dasher it was 11:40 she ignored me for 20 minutes trying to pick up my DoorDash order I had to get out the car and yell in the window , she was eating and rolled her eyes at me , made me late 25 minutes . & was extremely rude not the first or second time I’ve dealt with her rude nasty attitude.. Do better Macdonalds
Atmosphere: 1
Food: 1
Service: 1
Looked in the website and it says its open and its closed.... might as well change the hours.... this is such a waste of time....
Always get my order wrong I swear this is the last time I come here , they’re unprofessional rude and make so many mistakes daily . There were like 4 people in line with me complaining in lobby
Atmosphere: 1
Food: 1
Service: 1
Employees routinely mess up simple requests and cannot get an order right
Atmosphere: 3
Food: 4
Service: 1
They dont take orders serious always missing something 😒 🙄 😕
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. I went through the drive-thru with a fussy toddler just trying to grab some fries. When I pulled up, my app wasn’t working correctly, and the staff member was extremely short with me and flat-out said there was “nothing they could do” to help with the app.
With a hungry toddler in tow, I parked, troubleshot the issue myself, and finally placed my order: a large and medium fry with a large Dr Pepper. About 10 minutes later despite no one else being in the drive-thru the fries came out cold, old, and barely half full.
This experience made an already exhausting situation even harder. Poor service and poor food quality.
0/10. Do not recommend. Skip this location.
Atmosphere: 1
Food: 1
Service: 1
Obviously like anyone, I’ve been to MANY McDonalds. This is by FAR the worst McDonalds that I have ever been to. They forget something almost every time I’ve been there. When you are inside the restaurant the “workers” do not possess customer service skills. I know the expectation here is that it’s fast food, but come on….at least try to work hard and have a bit of pride in what you do. This restaurant is obviously under extremely poor leadership and needs a makeover.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
My family and I have been to this particular McDonald’s many times. Not once have they gotten our order correct, whether it’s the ingredients on our burger (like no cheese) or missing food items.
Atmosphere: 3
Service: 1
Terrible terrible terrible…….
This location is the worst……. Avoid at all costs
Atmosphere: 2
Food: 1
Service: 1
I know the world of fast food service is changing rapidly. Unfortunately, you just can’t get good service anymore. This McDonald’s obviously concentrates on their Uber deliveries and their drive-through window. The lobby is almost completely ignored. You know McDonald’s, some of us still like to go inside and sit down and enjoy a chat with a good meal. Even using their electronic cashier, I still waited almost 20 minutes for my food. I could see GrubHub and Uber drivers coming and going, and I could see that the drive up was very busy. When my food did come, I wasn’t given any ketchup, no straw and no napkins. I didn’t wanna yell into the back, so I just waited until another customer came in, and even then that fellow had to wait for five or six minutes until someone came out to help him. That’s when I asked for my napkins. At that point, I could see a tall young lady near the fry machine on her phone. Tapping away. That’s pretty gross since phones come into the bathrooms with us these days. I know this may be boomer. Sounds like an old foggy, but I miss the days when going out to eat was fun. Sadly, the younger generation will never know that feeling. I miss the days when you went into a business, and you felt that you were valued. We baby boomers won’t be around too much longer, so I guess, for the new generation, ignorance will be bliss.
Atmosphere: 1
Food: 4
Service: 1
Si upset from this mc Donald’s every time I come I always hope it’ll be different but unfortunately it’s not every time I go to drive thru I always end up ordering on the 1st window because no one takes my order!! I be sitting in the drive thru more than 5 minutes while the other side gets there order!!! And with that being said they still have the audacity to pull me forward and still wait for my food and still manage to mess it up never retiring here and will never recommend this place to anyone else.
Atmosphere: 1
Food: 1
Service: 1
Regrets.
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