Black Rock Coffee Bar

Great coffee and service, always loud music inside with no outside seating. Pro tip, open your garage door during beautiful CO weather, that is why it is there :)

I have been going since they first opened. It was always great service, great coffee. I noticed changes recently in service. Not always that friendly smile anymore, unfortunately. Today, was probably the worst visit with them that I have had. No hello's, no smiles. Nothing but bad vibes, unfriendlyness, and a handful of errors. Upon receiving the first drink, the person at the drive thru didn't notice she gave me the order for the person behind me. I gave it back and told her once I realized it belonged to no one in the car. Then when I asked for a printed receipt she didnt realize she had to get it from the printer and hand it to me. And sadly, the order she gave me that wasn't mine but was in my possession cuz she said it was mine, she gave to them without redoing it. Not a good thing in today's world. I would have been livid if I was that customer. I would have expected a remake. Add this to not even a hello or smile. Not a pleasant visit. I'll think twice before starting my day at Black Rock. They once had it all perfect, but somethings changed.

I used to really enjoy going to Black Rock Coffee — the baristas were friendly, the service was efficient, and it felt like a great local spot. Unfortunately, the experience has gone downhill lately. Now, with the push toward app ordering, the personal touch is gone. I regularly place my order, drive 10 minutes to the store, and then end up waiting an additional 20–30 minutes for my drink — even when the place isn’t busy. I have arrived at BR and waited for someone to acknowledge me and just went ahead and placed an app order all while waiting for the staff.

Worse, I often stand at the counter for 5+ minutes before anyone even acknowledges me. It’s frustrating, especially when staff are right there but don’t say a word. On top of that, they still charge for alternative milk (even Starbucks and Dutch Bros have dropped those charges), and today my XL drink was only about 2/3 full. To top it off, the espresso is frequently burnt, which makes the drinks bitter and unpleasant.

I’ve been a loyal customer for a while, but once I use up the rewards from their newly revamped loyalty system, I don’t see myself coming back.

First time going to this coffee shop. The lady over the intercom was very nice given that I had no idea what I wanted when I arrived (I should've told her it was my first time). I ordered a cold brew with cold foam and cream. There were two cars in front of me but the service was extremely quick. I was in line for approximately five minutes until I received my order. The lady at the window was also very nice. The cold brew was $8.21 (quite expensive) and I was given an iPad for the tip. I tipped $2. Paying $10.21 for a large cold brew seems quite expensive, however, the coffee tasted great.

Additionally, the environment inside this coffee bar seems inviting. Several people were inside the lobby talking and hanging out. It appears that this is a good spot to hangout at and get coffee.

I can go to Starbucks and get a similar cold brew w/ cream for $5.63. Starbucks is typically more pricey than other places. Is this coffee worth $8.21 of your money? Maybe depending on your budget. I would definitely get coffee here again.

Friendly service and my iced americano was delicious! Unfortunately, the blueberry scone and the chocolate croissant were dry and disappointing.

The best

Loved Black Rock Coffee in Texas. The Mexican coffee is usually my favorite. The coffee tasted gritty and the selection of available pastries was limited and not like the fresh ones in Texas 😕 The woman at the front was very pushy and made me feel rushed. I stand close enough to view the menu and options-not AT the cash because I’m still looking and deciding.

Went through the drive through and the girl helping us was very friendly. Drinks were made very quickly too! Great alternative to Starbucks

Awesome Coffee and service.

I asked for the Irish cream with strawberry cold foam but was redirected to a strawberry soft top, either way this is not what I asked for?? Unfortunately I didn’t notice until I got home

Sometimes the music is a bit louder than it needs to be since most people have coffee and convo and the high ceilings make it more “echoey” - but it does have a fireplace and some comfy chairs by it to sit on so… they do have pastries but I’ve never tried them- also I love their Mexican Mocha it’s my fave!!

I went here for the first time. Staff was so rude and unprofessional. I was asking about drinks and they said “we close in a few minutes” so they didn’t want to help me answer my questions but I could order. Then when I got to the window they were dancing all un professional and laughing since they knew they were rude. Will never go again. How are people hired to work in customer service like this

So I have not been inside always drive through. The staff is always friendly and tge coffee and food first rate!

Delicious coffee and lemon blueberry bread.

Don’t spend your money here. Dirty unfriendly and disappointing quality of food. Just go to Starbucks.