Buffalo Wild Wings

This place has imploded the last couple of months. Service is terrible. The food is luke-warm. Ashley said the boneless wings are all pre-made. They sit under heat lamps. Servers care more about their phones than their customers. I am suppose to tip 20% for this ??

Jamie is the best Bar Tender.
Look at this awesome. Margarita.

The wings came out cold and they took 40 minutes and the second batch came out in a puddle of sauce they tasted worst then my moms Brussel sprouts

Enjoyed a late evening date here. Server was wonderful. Good vibes all around.

Super friendly staff and great food!

We were a party of seven and we got to the restaurant at 10:45 pm and they refused to serve us because they said that the kitchen was half closed and that they only had 1 server. Corporate needs to make sure that the times on the door are updated because it says they close at 12am. Also to make sure that they are staffed.

Incredibly empty for the Stanley Cup final so we thought it would be a great stop. Disappointed that half our wings came out cold. Sitting at the bar I noticed not a single person there had a water in front of them. During a game where people are ordering multiple beers it was very disappointing to see them not pushing any water on customers. Overall bad service and half good food. Won't be back.
I forgot the bathroom was out of paper towel and toilet paper in one of the stalls. So inconvenient!

Not nearly as busy as I was expecting on father's! Why aren't the prices the same between the app and in restaurant menu?

Delivery order. Wings were good. However, more attention needs to be paid on the sides. We ordered the "carrots and celery" which is an additional charge rather than being included with a 20 piece order. See the pictures for what it looks like you are ordering vs what you get...only 2 sticks of celery that were dried out with brown ends, and 5 small baby carrots that were also dried out appearing. Should be embarrassed to charge extra for that.

Food: 3

Service was great, atmosphere a little better than average and the food was standard Buffalo Wild

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Tender Basket of Fries, Honey BBQ Chicken Salad, Southwestern Ranch, Boneless Wings

Every time we go to this location we are disappointed. We sat at the bar this time. The smell of old rotting liquor was very strong. Like they hadn't cleaned the liquid traps in a while. I couldn't sit there anymore and every little bit I would get a rush of that smell. Pretty gross. The service is never great and they are always out of the house beers.

Atmosphere: 1

Food: 3

Service: 2

We ate here almost two years ago. We are still waiting for our food. I went in with three of my young kids, including a 5 year old. We ordered normal stuff, not substitutes or special anything. We got our sodas immediately, and the kids novelty drinks sat at the bar for 15 minutes before I walked over and got them.

Then we sat talking, and talking, and talking, and playing games, and talking, for 1 hour and 45 minutes. We talked to the waitress several times, who assured us our food was coming out.

Eventually we got the manager, who couldn't have been less interested. His attitude was almost like, "I can't understand why you are even telling me this story."

I told the manager, "I'm not paying for these drinks. We are leaving." He responded with, "OK" and walked away.

We walked out passed our waitress that was now sobbing to her friend at the host stand.

I came to Google to check the latest reviews and see if the restaurant has improved. It hasn't. The reviews are consistently bad today as they were 2 years ago.

The owner now replies to reviews saying they are working on it, but if you scroll back they have been saying this for a long time.

No one is working on it.

Furthermore, we have eaten at every restaurant in Castle Rock and Parker in the last 2 years. We love dining out. The only other place with service this bad was the Wendy's next to Kohl's in Castle Rock that shut down.

We will not be back to this location until we see a banner out side reading "Under New Management."

Atmosphere: 3

Food: 1

Service: 1

With this location newly opening, it was a pretty great experience. Most of the staff were younger people who working their butts off in an overwhelming way lol. I'm sure they'll get the hang of it after some more shifts. The brisket burger was delicious and my son loved the wings.
To the couple that paid for my son and my dinner tonight, THANK YOU!!!!!! You two truly made my day after it being a crap day. I cried tears of joy. Thank you, thank you, thank you.

Atmosphere: 5

Food: 5

Service: 4

Ok, since this placed has opened, tonight marks our 5th time in. This place is disgusting, so dirty, tables are never bussed. I can't imagine what the bathroom and kitchen are like. The only thing consistent here is how awful every experience is. We keep thinking it will get better but do yourself a favor and drive to the Park Meadows location. The servers are nice but they look like they're trapped in the 7th ring of hell. Food is always cold even though it's "going to be right out any second." Our appetizer came out 5 minutes after our food came out. We ordered our mozzarella stick appetizers 15 to 20 minutes prior to our food hoping they could get it right tonight. This place seriously needs to be shut down. I'm calling corporate.

Atmosphere: 1

Food: 1

Service: 1

Ordered takeout. Went in to get it- it was 10 minutes late. One employee was on the phone, and the others did not help me. When the employee on the phone hung up, he reprimanded his coworkers for not helping me. When he finally asked his coworker how long, he responded “no clue” and walked out. All the while, others are cursing each other out in the kitchen next to the takeout room.