I don't know how Popeyes got a 2 star rating but first off I'm from Louisiana and man this location in castle rock did an amazing job! They got my order right just the way I like even with my extra blackened ranch sauce! I know for sure if I was in New Orleans they would've thrown it at me through the window and tried to bust my window if I was in New Orleans lol! Luckily castle rock Popeyes was very sophisticated and very clean and nice and my food was fried amazing and golden brown I really loved the service how they got my order right and my food was hot and the environment was very clean!
Quyen Nguyen
This is our to-go Popeyes place. Service is way better compared to other places. Daniel is always friendly and helpful to us!
Gross! Gross! Gross! You should be ashamed of yourself for calling this food! I've given this place a chance a few times over the years. NEVER AGAIN! The franchisee obviously doesn't care about quality! The people have piss poor attitudes! Avoid this place at all costs unless you like eating cold, old, crappy food served by rude people! I hope you go out of business or sell your franchise to someone who cares FAST!
Travis French
Have yet to find better fried chicken than Popeyes. The biscuits haven't been very good lately.
Very friendly staff. The guy in the drive thru was very friendly while I was trying to figure out if I had enough cash on me to pay.
Atmosphere: 5
Food: 4
Service: 5
Jana Medina
Ridiculously expensive for 2 drumsticks and little potatoes and gravy it was almost $10 . I asked for extra gravy and there was barely any...
Food: 3
Service: 3
Recommended dishes: Mashed Potatoes
Sher Bear
People were kind!
Atmosphere: 4
Food: 5
Service: 5
Francesca
clean dining room, nice staff.
Atmosphere: 5
Food: 5
Service: 5
Scott Gohr
I like Popeyes at least the one in South Aurora or South Denver however the one in Castle Rock is not maintaining their standards. I try to rate things on what should be expected and not putting exceedingly high standards on a fast food restaurant. Upon ordering they were out of red beans and rice along with mac and cheese. My dinner came with two sides but there's no discount for only taking one. And something reasonable like substituting a drink is not allowed either. Maintaining some hope I finished my order went to get my drink to find out one of their machines is broken and the other both the root beer and the orange taste it funny. The drink counter has a great big hole in it filled with duct tape, 30 boxes of trash soda dispenser boxes stacked on the back of the cabinet. See the picture. Fire exits are also not very important as the dining room exit closest to the drive-thru is stacked with supplies napkins food wrappers no longer a fire exit but a store room. I believe this restaurant has some serious management issues. They may be revenue issues link to poor management, reduced traffic because of the poor quality of the food and conditions. Okay time has come My food has arrived. I basically ordered two chicken thighs, but due to the menu layout it cost me 10 bucks. It seems the oil was old My chicken breading was greasy and dark. The chicken pieces were some of the smallest I've seen in a long time. I'm afraid this Popeyes restaurant is headed down Kentucky fried chicken's path to obsolescence.
Great foodVegetarian options: GreatDietary restrictions: GreatParking: GreatKid-friendliness: GreatWheelchair accessibility: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot, Spicy Chicken Tenders with Cajun Fries, Handcrafted Tenders Kids' Meal, Chicken Wings with Fries, Red Beans and Rice, Coleslaw, Fried Chicken Family Meal, Wings, Sandwich, Cajun Fries, Chicken Wing, The Sandwich, Shrimp Tackle Box Combo, Spicy Chicken Sandwich not Made Right, Spicy Chicken Sandwich, Mashed Potatoes, Homestyle Mac & Cheese, Popcorn Shrimp
Shelly Sims
Brought out wrong food to us. Burnt chicken, and then half shrimp and half tails that you can not eat. Tried to call several times but no one answered the phone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes
Emmett Rhee
Gave me food poisoning/
Atmosphere: 1
Food: 1
Service: 1
Susie Smith
I pick up chicken, but I always go in to order, and the person in the front is always so
I don't know how Popeyes got a 2 star rating but first off I'm from Louisiana and man this location in castle rock did an amazing job! They got my order right just the way I like even with my extra blackened ranch sauce! I know for sure if I was in New Orleans they would've thrown it at me through the window and tried to bust my window if I was in New Orleans lol! Luckily castle rock Popeyes was very sophisticated and very clean and nice and my food was fried amazing and golden brown I really loved the service how they got my order right and my food was hot and the environment was very clean!
This is our to-go Popeyes place. Service is way better compared to other places. Daniel is always friendly and helpful to us!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Cajun Fries, Spicy Chicken Sandwich
Gross! Gross! Gross! You should be ashamed of yourself for calling this food! I've given this place a chance a few times over the years. NEVER AGAIN! The franchisee obviously doesn't care about quality! The people have piss poor attitudes! Avoid this place at all costs unless you like eating cold, old, crappy food served by rude people! I hope you go out of business or sell your franchise to someone who cares FAST!
Have yet to find better fried chicken than Popeyes. The biscuits haven't been very good lately.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries, Spicy Chicken Sandwich
Very friendly staff. The guy in the drive thru was very friendly while I was trying to figure out if I had enough cash on me to pay.
Atmosphere: 5
Food: 4
Service: 5
Ridiculously expensive for 2 drumsticks and little potatoes and gravy it was almost $10 . I asked for extra gravy and there was barely any...
Food: 3
Service: 3
Recommended dishes: Mashed Potatoes
People were kind!
Atmosphere: 4
Food: 5
Service: 5
clean dining room, nice staff.
Atmosphere: 5
Food: 5
Service: 5
I like Popeyes at least the one in South Aurora or South Denver however the one in Castle Rock is not maintaining their standards. I try to rate things on what should be expected and not putting exceedingly high standards on a fast food restaurant. Upon ordering they were out of red beans and rice along with mac and cheese. My dinner came with two sides but there's no discount for only taking one. And something reasonable like substituting a drink is not allowed either. Maintaining some hope I finished my order went to get my drink to find out one of their machines is broken and the other both the root beer and the orange taste it funny. The drink counter has a great big hole in it filled with duct tape, 30 boxes of trash soda dispenser boxes stacked on the back of the cabinet. See the picture. Fire exits are also not very important as the dining room exit closest to the drive-thru is stacked with supplies napkins food wrappers no longer a fire exit but a store room. I believe this restaurant has some serious management issues. They may be revenue issues link to poor management, reduced traffic because of the poor quality of the food and conditions. Okay time has come My food has arrived. I basically ordered two chicken thighs, but due to the menu layout it cost me 10 bucks. It seems the oil was old My chicken breading was greasy and dark. The chicken pieces were some of the smallest I've seen in a long time. I'm afraid this Popeyes restaurant is headed down Kentucky fried chicken's path to obsolescence.
Atmosphere: 1
Food: 1
Service: 2
Requested dark and got
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Daniel has the best customer service!
Atmosphere: 5
Food: 5
Service: 5
Great foodVegetarian options: GreatDietary restrictions: GreatParking: GreatKid-friendliness: GreatWheelchair accessibility: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot, Spicy Chicken Tenders with Cajun Fries, Handcrafted Tenders Kids' Meal, Chicken Wings with Fries, Red Beans and Rice, Coleslaw, Fried Chicken Family Meal, Wings, Sandwich, Cajun Fries, Chicken Wing, The Sandwich, Shrimp Tackle Box Combo, Spicy Chicken Sandwich not Made Right, Spicy Chicken Sandwich, Mashed Potatoes, Homestyle Mac & Cheese, Popcorn Shrimp
Brought out wrong food to us. Burnt chicken, and then half shrimp and half tails that you can not eat. Tried to call several times but no one answered the phone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes
Gave me food poisoning/
Atmosphere: 1
Food: 1
Service: 1
I pick up chicken, but I always go in to order, and the person in the front is always so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Beans and Rice, Wings