Subway in Castle Rock

“The employee today was amazing. I came in an hour before closing. Everything was clean, she greeted me as I walked in. Made everything exactly how I asked. I order a pizza and she even went as far as cutting up all the veggies I asked for with out even asking. She was great definitely needs a raise.“

“Everything was fresh as always we tried the new psychics, the foot-long cookie, the pretzel and the churro stick and they was a hit shoutout to Hannah she is the only one working there handled it so well she was calm, collected apologetic to the customers who have been waiting altogether Hannah I gave you five stars girl and if anybody is looking for a job subway is hiring again thanks Hannah ?✅ 5 ⭐️“

“I have to give this location 5 stars for the effort of the employee working today he was alone during a lunchish - dinner rush. Was it a long wait time yes, did people leave because of it? also yes. But that is ok he was friendly, attentive and did his best for the circumstances.I read these reviews and honestly I can sympathize with other customers but you can't blame the employees. You can only blame the owners if the owners don't care then neither will the employees. I've worked in customer service for 7 years and I feel like most people forget happy employees make happy customers. So if you're upset about the service and cleanliness blame the owners.This employee did his best! Could the owner have jumped in to help their team yes! But did they? Absolutely not! and it shows with all these negative reviews. Show passion for your business and compassion to your employees and maybe this location will become a favorite location here in Castle Rock.Do better.“