Big Deal Burger

We ordered take out tonight and none of it was right. Literally none of it. And what we did get I wouldn't even feed to my dog! It looked absolutely disgusting. We are now going somewhere else to get a second dinner since these people cannot get anything right. Do not waste your time or hard earned money on this place. I'm begging you don't!! I have no idea how they are still in business. I should've listened to the other hundreds of reviews. Hard lesson learned. Never ever again!!!

Food: 1

Service: 1

Just tried this fantastic burger place and loved it! The burgers were perfectly juicy and packed with flavor. The fresh, innovative toppings were a delightful surprise. Friendly service and a cozy setting made the visit even better. Highly recommend for anyone who loves a great burger!

Atmosphere: 5

Food: 5

Service: 5

More like Bad Deal

Atmosphere: 1

Food: 1

Service: 1

Didn’t even get a bun when I ordered delivery, and it was burned yet very cold in a short period of time.

Quite literally the worst burger I’ve ever had in my entire life. It was rubbery and stale. It also didn’t come with the toppings I asked for. The only half decent thing about this meal were the fries which I only got a very very very small handful of. Do not waste your time or money here!!!!

Food: 1

burnt patty was not even edible! fries had this absolutely sickening taste and they were so soggy!!

Food: 1

Service: 1

Recommended dishes: Cheese Fries

Flavorless soggy burger. The fries were so undercooked they were almost clear. Very disappointed in this place. I should have checked reviews first. Nobody in the reviews is exaggerating with how bad this is. It's like 5 guys and mc Donalds had a super lazy baby that personally hates you and your food.

Believe the ratings. We ordered from Door Dash and ended up driving the order back to them. Horrible.

Dryest burger I've ever had. It was like the bun was constructed of compacted sawdust.

Food: 1

Just stay away from this place! 1 star was the only option. Should be 0. The food was terrible. Burgers were burnt to a crisp...similar to a hockey puck! Our order was wrong. It was cold. The only solution this place can even offer and I would accept would be to refund my money or give me a visa gift card equal to the order amount. I'm certainly not going to use a gift card from this awful burger place!

Not impressed.

Atmosphere: 3

Food: 3

Service: 3

My burger patties were severely overcooked and didn't have most of the toppings I ordered. After reading the other comments it looks like that is the normal experience for this place. The staff here seems to be disgruntled and doesn't care about the food. I made a second attempt to order their food and it was equally bad. They just don't make things the way their ordered. They refuse to make a burger the way you order it. I won't order again, it was a huge mistake to order a second time. It is wrong every single time. The staff is just doesn't care about the quality of food. Update: the owner left a message saying to email them about the issues, but I emailed and never got a response, so the messages from the owner are just for show, they don't actually want to try and make things right.

Both burgers were burnt to a crisp and neither was made correctly. Manager was unhelpful pointing me to grub hub even though they didn’t cook the food.

Burgers were extremely overcooked and dry and fries were cold as well, really surprised a BBQ place cant make a burger.I would go to wendys in the future

Ordered 2 burgers, both arrived burnt to a crisp and missing ingredients. Customer service was non existent. Oh and their “fruit punch” is sprite,Fanta and my dew- WTH!?