Jimmy John's
817 Cheyenne Meadows Rd, Colorado Springs
(719) 226-7827
Recent Reviews
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Vegetarian options: The Veggie is very yum, no cheese or mayo to make it vegan
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thinny Chips, Chocolate Chip Cookie
Freaky empty is more like it. I can't get served any time I go to JJs. Waste of time and money for flavorless "sandwiches" (more like bread with lettuce). Go somewhere good like your own house and make a PB and J. Anything can't beat this trash.
Atmosphere: 1
Food: 1
Service: 1
Says store is open but employee won’t let customers inside with an hour left of closing
Atmosphere: 1
Service: 1
Their hours clearly say open until 9pm. I got there at 8:50, opened the door and was immediately told they were closed. Two things are obviously wrong there. It's not 9 and the door is still open. Get your shyt together.
Absolutely horrible customer service by the worker Denise. Called to place an order and she seemed to have zero customer service. Even got my name wrong for the order somehow, and when my wife went in the pick up the order she didn’t even acknowledge her presence for close to 5 minutes and ignored her the entire time she was there, simply because she didn’t want to “take her gloves off and then have to put new ones on”. Used to love this location but never coming here again until they hire people who actually know what they’re doing. Not even going to get into how nasty the sandwich is. Horribly slopped together.
Atmosphere: 1
Food: 1
Service: 1
Called to check on an order that was taking an usually long time, my app was only showing my order had been received. Now I've been ordering from this location for a while and they always are super fast. Winston answered the phone and as I was asking about my order he thought it would be cute to be sarcastic and rude to me. Always loved this location but probably won't be ordering from them any longer.
Terrible service by manager. Worker was terrified. Mustard on EVERY sandwich, on the outside. This is the “extra” bacon. Missing cheese, bacon and pickles. I’d give 0 star if I could. Half dine in, half dine at home.
Atmosphere: 1
Food: 1
Service: 1
Just got a delivery for a Cubano. Its freezing cold as if just taken out of the fridge.
Atmosphere: 2
Food: 2
Service: 2
Quick and instant service for dine in, thanks!
Atmosphere: 5
Food: 5
Service: 5
Another good sandwich.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered food from here literally there’s six minutes away from me. I waited over an hour for my food. Still never received it for them to refund me. We have to wait two days for my money so I get no dinner tonight and there’s nothing that they could do I spoke with Ryan he said he was the manager. Try to solve the problem. He just said I am I don’t get dinner. I don’t get food and they’re slow ordering Jimmy John’s Jimmy John’s, but this one in particular
Atmosphere: 1
Food: 1
Service: 1
Day time ☀️ the service is great…night time ? it’s like the woman working wants to be so sour that no one comes in. She is abrupt with customers and other employees. She talks poorly about customers while they are in the restaurant. She needs to be retrained in customer service. The store is Never clean at night. I wouldn’t go in after 3pm. Try and time it only to eat here during the day unless they want to retrain the staff in proper customer service. A $10 sandwich should be served with kindness and respect. It’s crazy to treat people the way she does.
Atmosphere: 1
Food: 5
Service: 3
I’ve ordered delivery 3 times; order was delivered incorrectly every time!
Atmosphere: 2
Food: 3
Service: 1
Ordered a delivery from this location for the first and last time. Any other location of JJ I’ve been too has been pleasant, and without problems for the most part. The occasional order mess up isn’t big deal as long as they’re willing to work with you to correct it. I’ve had other locations offer to re-deliver the correct food if it was wrong or offer some credit for the next order. This location made a roast beef sandwich instead of a BLT. And when contacted for assistance in correction of the messed up order, only gave attitude and made no effort whatsoever to ensure a returning customer. Can’t eat beef, can’t leave home due to disability. Terrible customer service.
Atmosphere: 1
Food: 2
Service: 1
You guys set up my interview and completely wasted my time.
First you send me the wrong address for my interview then I get there 15 minutes late to then be told the hiring manager didn't have my interview scheduled and he's not working on that day. You guys are clearly racist and you need help. I will never purchase anything from this establishment again and I will tell everyone I know not to as well.
Atmosphere: 1
Food: 1
Service: 1
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