Jimmy John's

817 Cheyenne Meadows Rd, Colorado Springs
(719) 226-7827

Recent Reviews

Arin Colvin

Great staff. The food was tasty and fresh

Atmosphere: 5

Food: 5

Service: 5

Brian Seekford

If you like a sandwich that’s all bread and toppings and no meat, then this is the place for you. Paid for double meat and still got a sad anemic sandwich.

Atmosphere: 3

Food: 1

Service: 4

Lovely Life

Did a pick up. They made it quick and the ladies working were super nice. Sandwiches were made perfect no mayo on either like I asked. Had prior times I ordered here where whoever working still put a lot Mayo so I hadn’t been back for a year until now.

Atmosphere: 5

Food: 5

Service: 5

Anthony Steelman

Not freaky fast at all supper

Atmosphere: 2

Food: 3

Service: 1

Tami Spears

Staff was very friendly, the sandwich was very good, and it was clean inside.

Atmosphere: 5

Food: 5

Service: 5

Brittany Brown

Every time I order they forget something. Every.single.time. I try to give them another chance and they never get better. Tonight. I ordered 5 sandwiches, 5 drink, 5 chips, 5 brownies. They delivered, 5 sandwiches, 5 brownies, 2 chips, 2 drinks. No straws. I called back the man said he would send the driver right back (I live max 2 min away) what did he bring back? 4 drinks zero straws zero chips. Now they are closed. So frustrating!!!!

Food: 4

Service: 1

Sweetie

Easy online ordering. Usually freaky fast! Simple sandwiches. Not a lot of toppings to add but it is a good simple sandwich.

Atmosphere: 5

Food: 5

Service: 5

Rachel Wickizer

This has to be one of the worst customer service situations that I have ever experienced! I ordered food that never arrived and when I called hours later I was told “it sais it was delivered so I don’t know what to tell you” I requested a refund which I did not receive. Then I decided to give it another try and order dinner for me, my sister, and brother in law. After an hour I called to see what the deal was considering the selling point of jimmy John’s is “freaky fast delivery “ very calmly I explained the situation and was then transferred to a “manager “ who accused me of cussing out her employees and said they were short staffed because a driver had called out do to cancer while she audibly laughing the whole conversation. Not only did I not cuss at anyone I also don’t appreciate her trying to make me feel guilty by using cancer as a sympathy card.

Service: 1

Raging Richie

Jimmy John's is a popular sandwich chain that offers a wide range of sandwiches made with fresh ingredients. The menu includes classic subs like the Italian, Turkey Tom, and the Vito, as well as more unique creations like the Gargantuan and the Bootlegger. The sandwiches are made to order and always served fast, which is perfect for those who are on-the-go.One of the standout features of Jimmy John's is the bread. It's always fresh and has a great texture that complements the sandwich fillings. The toppings are also fresh and flavorful, which makes for a delicious sandwich experience.The ordering process at Jimmy John's is simple and straightforward. You can either order in-store, online, or through the app, and the staff is always friendly and helpful. The prices are also very reasonable, which makes it a great option for a quick and affordable meal.Overall, Jimmy John's is a great choice for anyone looking for a tasty and convenient sandwich. Whether you're in a rush or just want a quick bite to eat, Jimmy John's has something for everyone.Vegetarian options: Ask for no meatKid-friendliness: Get a meal for a kidParking: Lots of spacesWheelchair accessibility: YesDietary restrictions: Just ask

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian Night Club Sub

Richard C.

I ordered a 8" sandwich and a coke. I received my order, thanked the counter staff. Turned to leave and remembered I needed to use the men's facilities, put my order down and asked an employee if I could quickly use the restroom. This ladies statement was "no they are closed", not nicely, not I'm sorry for the inconvenience, just plain rude! The gentleman behind the counter said "its ok and to go", but after that I was just plain mad. Since when is it ok to deny a paying customer the use of the facilities! If she were my staff you would be fired, and from what I have read here, this lady needs some serious retraining or a new job! Customer service is dead! Never again Jimmy Johns, never again.Rich C.

Lauren Woodward

I wish I could give 0 stars. The staff, one lady in particular, is incredibly rude. I went today to pick up an online order, saw the receipt with my name on it, and started walking out with it. This employee (I didn't look at her so I'm not sure who she was) just YELLED at me "Um we have more than one pickup!" It doesn't sound rude when you read it but you should've heard the way she said it. I told her my name was on it and left. They barely put any meat on the sandwiches anyways and it is not worth the cost. There's a Subway across the street, go there instead.

Lauren W.

I wish I could give 0 stars. The staff, one lady in particular, is incredibly rude. I went today to pick up an online order, saw the receipt with my name on it, and started walking out with it. This employee (I didn't look at her so I'm not sure who she was) just YELLED at me "Um we have more than one pickup!" It doesn't sound rude when you read it but you should've heard the way she said it. I told her my name was on it and left. They barely put any meat on the sandwiches anyways and it is not worth the cost. There's a Subway across the street, go there instead.

Perspective Colorado

The in-store crew absolutely kills it everytime I go here. Terrific employees and consistent quality food made in a reasonable amount if time or better.This store has hard working and polite employees who always make it right if there's any problem. I don't order delivery so I can't speak on that.Inside of store and bathroom have been clean when I have been there and I am thankful for that.Critical note: one gentleman (who I have only seen once) could definitely use improvement at listening to what a customer is ordering or ask for clarification.The miscommunication did make me end up with double my order (they made it giant instead of regular) but I wasn't too upset because I had lunch for the next day. The price for what I ordered did seem a little high but it was for more people than just me. So it didn't raise any red flags, but it can definitely be avoided in the future.Always check your order before leaving!Thank you Jimmy John's Team!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Night Club Sub

Kirsten R

This location is awful. I often order for delivery and this is the location that pops up for me. I always order double turkey on my sandwich and actually get it about half the time. So this place pockets extra money quite a bit from me when I don’t get what I ordered. They also overcook and burn the bread a lot. When I do decide to go in, the staff is often rude. The other day, I asked for a mayo packet because I wanted more mayo and was met with a rude remark about there already being mayo on my sandwich. I will now go out of my way to visit the next closest Jimmy John’s location.

Gib G.

Awesome food and service. Seems all stores across the country serve great sandwiches and awesome service. The stores ambiance is clean and lively.

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