McDonald's

324 E Fillmore St, Colorado Springs
(719) 375-8380

Recent Reviews

Isaac Hernandez

This location is the best in town I've always gotten my food with a smile and they never mess my order up.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Egg Mcmuffin, Cheeseburger, Dr Pepper

Sean Patterson

Always mobile order 20 mins ahead of time, always wait another 10 once I get there... This has been my cheap resort lately but every experience has been horrible wait wise, even with little to no line at all. Honestly goto Burger King across the street they put the fast in fast-food.

Atmosphere: 1

Food: 1

Service: 1

Stephaney Law

Food was great just had a bit of an issue where they may have given my curbside to someone else. My order said it was brought to me just as the occupants of the cat next to keep got back inside their car and left. When I went in & complained, there was a giant line of complainers already, but as soon as I got the attention of an employee, my order was remade fresh & in my hand within 3 minutes.

Atmosphere: 5

Food: 5

Service: 4

Em Es

Drive Thru tried handing me a used cup and told me the outside was dirty because of the machines. I just stood up for myself and asked for a clean cup.

Atmosphere: 3

Food: 3

Service: 1

SYBIL CONWELL

They forgot part of my order and drive back to pick it up

Atmosphere: 3

Food: 3

Service: 3

Steve Lutzka

Came to get my granddaughter a 6 piece happy mealand go 9 FF and the driest mc chicken I've ever

Atmosphere: 3

Food: 1

Service: 1

Madilynn Hemphill

No complaintsWe are about to come back for the 3rd time just to get the large frappe we ordered with our breakfast meals using the app.Unbeknownst to my friend or I, at approximately 6:00 a.m. every Thursday, an hour after they start serving breakfast, they turn off their frappe machine so they can clean it. Which I was told it takes 1 hour. We were told them to come back in an hour. When speaking with the manager and requesting to have a drink to go while we waited for this Friday we w myere told that he would have to charge us for it and that nothing's free.So after we ate __breakfast and killed time for the remaining hour or so we came back an hour and 30 minutes later to be told that the frappe machine is still down and that the manager assumes it'll be done in about 30 min.So shortly this will be the 3rd trip we have had to waste our gas coming to this McDonald's to get 1 simple drink that we ordered with the rest of our breakfast in the app.Whatever manager works at this location on Thursday mornings is that manager. He wasn't wearing a name tag and he said his name was Dillon to my friend when he went inside to find out who the manager was.But, he wrote the name Idalia on the receipt which we are assuming is the drive-thru employee's name. And I would like to say that although she seems a little new at her job she is quite friendly and seems to try to be as helpful as she is allowed to be.It's unfortunate because we literally live maybe 3 minutes away from this place driving, probably 10 minutes walking. And needless to say we won't be coming back here at all, at least not in the mornings. No matter how much we like it, it's not worth being treated like this.And definitely won't be recommending it to anybody. It seems amazing to me that they would decide to clean the frappe machine right at breakfast time? I am unsure if this is protocol or if they're just using it to do this at this location. If it is protocol I would definitely look into changing that or at least posting it somewhere on the drive-thru or in the app. Because it definitely was not posted anywhere at this McDonald's or anywhere in the app.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Egg Mcmuffin, Chicken Sandwich, Fries, Hashbrown, Mcdouble, Cheeseburger, Double Cheeseburger, Chicken Mcnuggets, Hot Fudge Sundae, Dr Pepper

Theo Kiernan

Their ice cream and shake machines are ALWAYS broken

Sawyer Hey

They mess your order up every single time without fail, why I still go here

Atmosphere: 1

Food: 1

Service: 1

L Orrantia

The hashbrown was extremely oily more than the usual and cold.

Atmosphere: 2

Food: 2

Service: 2

Stephen Reed

It's great. But getting ones order correct consistently is an issue.

Atmosphere: 3

Food: 5

Service: 1

Amber Young

The fries were fresh and hot, and everyone was very kind! The parking lot smelled like pot, but I don't care so

Food: 5

Service: 5

Patrick Lives Persona

Very bad customer service. The GM old man was very rude to my mom. Impatient and dirty. Never go here. Will report to BBB.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich

Keli Nakamura

they very fast and always get my order correct

Joel Castro

Cheese burgers were cold the fries were good!

Atmosphere: 2

Food: 3

Service: 5

Recommended dishes: Hamburger and Fries, Sandwich, Fries

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