Pizza Hut
CLOSED$ •
3671 Star Ranch Rd, Colorado Springs
About Pizza Hut
Pizza Hut Reviews
Absolute horrible customer service. Ray was incredibly rude and not helpful at all. They used Door dash to deliver, the driver kept our pizza. I have camera footage proving that he drove away with it.
Last night 4/13/2023 at 7PM I ordered a pizza supreme to be delivered. When it did not arive I called. They said it had been delivered. The receipt was signed and a tip given. It was not me. They did send a replacement pizza. We have 2 buildings here and I thought it went to the other building. We have security cameras and we checked to see who got my pizza. The camera shows the driver coming to the wrong building, leaving with my pizza and putting it back in her car. So this...read full review
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Pizza Hut has faced some issues with delivery accuracy and customer service. One customer reported that their delivery driver couldn't find their house and the order was canceled without further solutions. Another incident involved a Supreme pizza being delivered to the wrong building and possibly taken by the driver. However, a different customer praised the quick resolution of their issue by the staff and the politeness of the delivery driver. Recently, customers shared positive experiences where staff, especially Amber, went above and beyond to help resolve problems caused by delivery mix-ups. Amber was praised for her kindness, understanding, and quick actions to ensure customers received their orders correctly or received refunds. Customers also mentioned that the crust is always crisp, the toppings are fresh, and the overall quality remains high. Whether for a quick bite or feeding a group, the speed and reliability of service make Pizza Hut a popular choice for pizza lovers who value fresh, fast, and satisfying meals.