Starbucks

2960 S Academy Blvd, Colorado Springs
(719) 390-6430

Recent Reviews

Donald Wood

I prefer picking up my order in store, but the atmosphere is a bit too "cozy" for my comfort. The ability to order and pay using the app is convenient and the app is easy to use. It is better that the orders are generally ready to pick up as soon as I walk in, making it a quick in and out. I have noticed that during the last couple of times I ordered something for in store pick up, I wasn't greeted when I came in. I wasn't acknowledged by any staff member at all. I received no friendly smile, no hello, or any kind of welcome. In fact, no staff member said anything to me at all. It was not very personable, I didn't feel like a valued customer.

Atmosphere: 3

Service: 4

Recommended dishes: Vanilla Crème

Lili

My go-to Starbucks before I go to work! I usually like to order for my family and I order about 5 drinks. This place always gets the order right!

Ryan Wise

Great people great service and as always great espresso beans for us to buy to make our own at home!

Atmosphere: 5

Food: 5

Service: 5

Asia “Chef Shea” Presas

This location used to be my favorite but the last 3 times we have came our drinks are wrong. We got the new drinks with the olive oil golden foam we have gotten at other locations perfect, well today it looks like they just poured olive oil on top of our drinks completely separated and broken not even drinkable. When trying to explain to the barista what is wrong he says oh the foams there it just sunk to the bottom no sir there's zero golden foam. Do not go to this location. The manager doesn't care and has an excuse for everything. We literally went Thur the drive Thur and went in to get it fixed and the manager said I didn't make this, like lady yea we just came out the drive Thur. Avoid this location if you want your drinks made right.

Atmosphere: 1

Food: 1

Melanie Harmer

I adore starbucks!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Caramel Macchiato, Chocolate Cake Pop

Nacole Totten

Carl working the window IS customer service!

Atmosphere: 5

Food: 5

Service: 5

Jade Cole

She was so friendly and the place was clean but I ordered decaf and definitely got

Service: 4

Regina Alarcon

I give this location a 10/10, the moment I entered they welcomed me very attentively and the vibe among all the employees is contagious!!

Katherine Spencer

Starbucks is Starbucks, just be weary of safe and unsafe areas of town.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Frappuccino, Mozzarella Panini, Vanilla Crème, Tomato & Mozzarella, Wrap, Iced Caramel Macchiato, Bacon Gouda & Egg Breakfast Sandwich, Starbucks Siren's Blend, Komodo Dragon Blend, Horizon Chocolate Organic Milk, Tree Top Apple Juice Box, Pistachio Crème

Yamilex Vazquez Ortiz

I order the mocha cookie crumble every time. It’s an obsession/addiction I have. At every Starbucks I’ve been to even this one, it’s tasted the same, some differences to the way they place it in the cup but same drink.On one occasion, It tasted like water this time, with cookie crumbs. It was weird. I even had friends taste it, they agreed and I tried to explained to the lady at the window. She told me this is exactly how they make it every time. I know she couldn’t taste it lol, but it tasted sugar less. They had to have made a mistake and used a sugarless ingredient or something. Cause it was not good at all. My sweet tooth isn’t that extreme. She made me another one. It tasted a tiny bit sweet. lol I feel like she realized her mistake but still didn’t want to admit to it. The second drink was also garbage. I ordered it the next day at another location and I had no issues ?‍♀️Its probably been over a year since then, but it irked me so much ?

Cheyenne Watts

I used to love this location but it’s just gone so downhill, drinks and service is lacking. I paid extra for caramel drizzle and this is what I got. Also food is thrown into bags, and always forget my cake pops. I tried to give it another chance but just another let down.

Atmosphere: 1

Food: 1

Service: 1

Michael Phillip

It's a dang club in there! I had to leave. Couldn't have a conversation the music was too loud and extremely aggressive.

Atmosphere: 2

Food: 4

Service: 5

C Pelzer

Can be really busy at times. Customer service is sometimes lacking and food is just okay - it will get you through if you are in a

Atmosphere: 4

Food: 3

Service: 4

Ewan Dyer

Amazing!!!

Rebecca Welmon

I think this is the worst starbucks i've ever gone to. They're lazy and slow. The customer service sucks. And they closed their lobby way early.

Atmosphere: 1

Food: 5

Service: 1

Load More