The Club at Crested Butte

Best Italian hogie in CB. Plain. Simple. Very good. Nice staff. Lovely atmosphere.

I called several times over a week to schedule a tee time for this weekend. I never received a return call after leaving 3 voicemails. I threw a Hail Mary calling again (4th time) today. The lady told me the club was busy this week and my attempts didn’t warrant a return phone call. Proceeded to tell me she returned my phone call today and had a spot available at 11:45 for only 2 people which i have 3 in my group. Just wanted to leave this sentiment here for anyone who is a non member calling. Call 4 times over 4 days and they can get you in.

We have been on vacation in Crested Butte and checked online to see if there were any available public tee times. I spoke to one of the pros a few weeks ago and he said that there was a member / guest tournament on 7/23/22 and to check back when we were in town because some public tee times would usually open up. There was a spot open for 3 players at 2:30pm. So we called the club and Maddie was very helpful and reserved the time for us. Once we got to the club we walked into the pro shop and one of the other staff members went to get the lady who was running the pro shop. As soon as Erin walked in she was confused as to why we were there as non members and how we were able to get a tee time today. Keep in mind the 2:30pm slot was listed as a public tee time on their website. She said we could still play but kept reiterating that it was a mistake that we were able to book a tee time. She did this at least 4 to 5 times making a scene in the pro shop. Erin was clearly trying to make us feel not welcome which she did a great job at! We finally just decided to cancel the tee time and leave. We have played at many other resort town golf courses such as Keystone, EagleVail, Beaver Creek and NEVER had this awful of an experience. Every other course we have played was so hospitable and welcoming as every course should be. We were very disappointed with how poorly we were treated by Erin. People with that kind of attitude should not be in the hospitality business. Every other staff member we came in contact with was extremely kind and helpful, that’s the way it should be. It’s sad how one under qualified staff member can ruin someone’s experience! As a small business owner myself, I would never treat any customer or potential customer the way Erin treated our group. It was extremely unprofessional and rude.