Terrible customer service from Janiece. Rude and the pretzel was burnt.
Atmosphere: 1
Food: 1
Service: 1
Alejandra Bedoya
Worst customer service ever. We did not even had the chance to finish our purchase.
Atmosphere: 1
Food: 1
Service: 1
Vahid V
Their LARGE is a medium, unlike mall. They overpriced. Can’t use the app. All because it’s “airport” which is a PATHETIC reason to rip people off. I HIGHLY recommend AVOIDING. Your past reviews speak for themselves. What a terrible owner you are!!!
Service: 1
Cy Neff
I'm an Auntie Anne's loyalist and this was a heartbreaking experience. Don't do it.
Food: 1
Jacob Barber
Feel so bad doing this but i just had the absolute worst pretzel ive ever had in my life from auntie annes. It was horribly burnt and so hard i felt like i was going to chip a tooth.
Management needs to train these employees better.
Poor kid was the only one working and looked like a new employee.
The female employees that have been working lately have been doing a fantastic job, But paying almost 20$ for this felt like robbery.
Atmosphere: 1
Food: 2
Service: 4
Katie Stephenson
Showed up at 430pm and they were closed. Hours are posted as closes at 6pm.
Atmosphere: 1
Food: 1
Service: 1
Isaiah David
The young lady at the cashier desk has a terrible attitude, very poor customer service.
Atmosphere: 1
Food: 5
Service: 1
Nolan Thackray
Awful customer service. Single worker on phone and didn’t notice me for a while. Also don’t take Apple Pay. So make sure you have cash or card
Purchased two pretzels, and got to the car only to find out the bottoms were burnt. I went back in and asked for an exchange for something that was less burnt and they refused. They said everything looks like that. I told him I was disappointed, but they didn’t seem to care. Don’t waste your money!!!
Atmosphere: 2
Food: 1
Service: 1
Carissa Cline
Visited here at 6pm. They were very low on stock for regular pretzels and pretzel bites. Ladies were rude amd short. They also didn't have tap pay so very out dated. Needs new staff and update.
Atmosphere: 1
Food: 2
Service: 1
KissdByFire
The girl ‘working’ is just hoping customer will get tiered of waiting and leave, so she doesn’t have to do anything.
Service: 1
Rebecca Hartsuiker
They NEED more employees, they are Always out of pretzels!!
Elaine Carlson
Tried to buy a snack at 4pm on a Friday and was told, a bit rudely, that they were closed. Really? Hours say open until 8. Super disappointing
Close at 6? That's blasphemy.
Atmosphere: 2
Food: 5
Service: 2
Their specialty dishes always stand out.
Terrible customer service from Janiece. Rude and the pretzel was burnt.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever. We did not even had the chance to finish our purchase.
Atmosphere: 1
Food: 1
Service: 1
Their LARGE is a medium, unlike mall. They overpriced. Can’t use the app. All because it’s “airport” which is a PATHETIC reason to rip people off. I HIGHLY recommend AVOIDING. Your past reviews speak for themselves. What a terrible owner you are!!!
Service: 1
I'm an Auntie Anne's loyalist and this was a heartbreaking experience. Don't do it.
Food: 1
Feel so bad doing this but i just had the absolute worst pretzel ive ever had in my life from auntie annes.
It was horribly burnt and so hard i felt like i was going to chip a tooth.
Management needs to train these employees better.
Poor kid was the only one working and looked like a new employee.
The female employees that have been working lately have been doing a fantastic job, But paying almost 20$ for this felt like robbery.
Atmosphere: 1
Food: 2
Service: 4
Showed up at 430pm and they were closed. Hours are posted as closes at 6pm.
Atmosphere: 1
Food: 1
Service: 1
The young lady at the cashier desk has a terrible attitude, very poor customer service.
Atmosphere: 1
Food: 5
Service: 1
Awful customer service. Single worker on phone and didn’t notice me for a while. Also don’t take Apple Pay. So make sure you have cash or card
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Purchased two pretzels, and got to the car only to find out the bottoms were burnt. I went back in and asked for an exchange for something that was less burnt and they refused. They said everything looks like that. I told him I was disappointed, but they didn’t seem to care. Don’t waste your money!!!
Atmosphere: 2
Food: 1
Service: 1
Visited here at 6pm. They were very low on stock for regular pretzels and pretzel bites. Ladies were rude amd short. They also didn't have tap pay so very out dated. Needs new staff and update.
Atmosphere: 1
Food: 2
Service: 1
The girl ‘working’ is just hoping customer will get tiered of waiting and leave, so she doesn’t have to do anything.
Service: 1
They NEED more employees, they are Always out of pretzels!!
Tried to buy a snack at 4pm on a Friday and was told, a bit rudely, that they were closed. Really? Hours say open until 8. Super disappointing
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