Dunkin'
$ • Coffee Shops, Donuts
Hours:
366 Broadway, Denver
(303) 733-3973
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Customer service is not great. It’s like they always hate their job. They act like you’re interrupting them by ordering. Sad, I grew up with Dunkin Donuts in Chicago. Loyal customer for like 25 years. Was super glad when y’all opened up in Denver. Even better, a few blocks from me! For this crappy service? Shove it. I’ll take my biz to Lamar’s or Voodoo’s. 😬😳😞
I now see why it’s rated horrible. Not only was the big lady taking my order unhappy with her job but was very rude. Not everyone works at a donut shop and know the names of the donuts. She rudely interrupted me while trying to explain the kind of donut I wanted to buy by loudly saying ok anything else in the middle of my convo. Instead of saying ok that donut is called so and so for future reference. But instead cut me off trying to end my order.
So when I snapped back...read full review
Ratings
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
This Dunkin' location is recognized for its friendly team and great-tasting coffee and food. The service is fast and consistent, making it a favorite for many regular visitors. The staff is noted for their kind disposition and professionalism, providing assistance to customers as needed. While there have been some issues with orders, such as incorrect items being served, the staff has been kind and apologetic, often offering extra items as compensation. The location is praised for its consistency, with customers appreciating the good sandwiches and rich cold brew. The drive-thru is efficient, getting customers in and out quickly. Donuts remain fresh even in the afternoon, and the new dragonberry lemonade is noted to be refreshing. The chipotle hashbrowns are also popular, and there seems to be a larger variety of munchkins available in-store compared to online ordering. However, the bathroom is sometimes out of order.