This has to be hands down one the worst Papa John’s I have ever been to. The old lady who works there is constantly screaming and yelling at other employees while customers are in the store. She is extremely rude and unfriendly. She only does things her way and does not care about the customer or her employees! Papa John’s needs to do an investigation on this woman because she makes this store unbearable to even be in for more than 5 minutes. I see why the turn around rate is so high here, you have an angry old grumpy woman yelling and talking down to her own coworkers consistently! Papa John’s needs to do something about this woman!! Even her own employees and coworkers have voice their opinion about how awful and rude she is!! Do not go to this store take your business to a different pizza place!!!
Atmosphere: 1
Food: 1
Service: 1
Adam
Shounda & her team are always on top of it. I have another location right by me but drive 20+ minutes in the other direction just to come here!
Atmosphere: 5
Food: 5
Service: 5
Robert Holloway
Always awesome
Atmosphere: 5
Food: 5
Service: 5
Gina DiStefano
Pizza and calzone “bites” were burnt, in addition to them not being bites at all but basically stuffed bread? Not at all like the pictures on the app. I should’ve read the reviews before I ordered from here.
Nicole Cunningham
Spent $60 on doughy pizza and chewy boneless chicken nuggets because they barely had any buffalo sauce. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Juan Dorado
Worst pizza place open because they regret to tell you that DoorDash will deliver and don’t answer the phone. Sorry Papa John’s you suck.
Atmosphere: 1
Food: 5
Service: 1
Emily Samora
There are four dashers waiting for orders lady at store is refusing to help and cussing at all of us for trying to see if our orders are ready. She was ignoring us while blaring her rock music. Wasn’t of any help rude as hell. I have video of it
Tim Lucero
Cold pizza from door dash i hate door dash and their lazy drivers! go to pizza hut!
Atmosphere: 1
Food: 1
Service: 1
James Miranda
I ordered the Calzone stuffed crust pizza & chicken parmesan papa bites, which was very good, but I put cash as my payment option. I didn't know that THEIR official website would use Door Dash for some weird reason... When the dasher got here, he did not speak English (Spanish) and he supposedly had NO change!! Not even 2 or 3 dollars! Which I find completely ridiculous! My order was just over $32 and I only had two 20's. So, I had to fork over $40 for 1 pizza & a side! Because the greedy a$$hole "couldn't" fork over 2 or 3 dollars!! I mean really!???
Atmosphere: 3
Food: 5
Service: 1
Esther Gutierrez
The manager is so rude and unprofessional. We waited over a hour for our food called in to ask and she kept cutting us off.
the pizza tastes fine but my pick up experience so bad it was kinda funny. Waited 10 minutes before someone talked to me and when she did, she was screaming across the store for my name. I said my name back and she’s like I can’t hear you. Well duh you can’t hear my i’m not trying to scream across the whole store. She said “use your outside voice.” Girl we are indoors
Atmosphere: 1
Food: 3
Service: 1
Jamison Reitinger
It’s no secret that pizza joints are struggling with staffing. This location is no exception. They do have to use DoorDash to make deliveries from time to time. I think that is a corporate problem though, corporate doesn’t want to increase pay rates/do what they need to in order to staff better. All that said, I’ve had orders be incredibly late not because of Papa John’s but because of bad DoorDash drivers, Papa John’s has always made the effort to make right on the situation. Today my pizza was going to be late again due to DoorDash, Papa John’s called to give me a heads up, and the lady was incredibly kind and put in the effort to make things right. It’s a shame to see corporate do such a terrible job - they would rather pay DoorDash to deliver their pizza late than pay their employees well and bring in good talent. The pizza industry is going through a crisis, they’re paying all their money to big wigs who have no idea what they’re doing. First big chain to start investing in their employees stands to make a fortune.
Atmosphere: 5
Food: 5
Service: 5
Bessie Sanchez
Damn I should have read the reviews before I ordered from here. My pizza was so soggy and nasty it seemed like it was just soaked in water and then baked. One bite and the whole pizza went in the trash smfh and then they forgot the garlic sauce. I will never order from Papa John's
Food: 1
brittney gove
absolutely never go here. asked to be called when driver got here as our condo is restricted access. the tracker said delivered and we did not receive a call. walked downstairs to meet the driver and waited 20 minutes to see if they were running late. nothing. called the store and was hung up on. called again and stated we never received a call and the manager said the driver was back at the store and he did in fact call. she stated we made our decision and hung up on us. i go to the store to pick up my pizza and speak to the manager who i spoke to on the phone. she immediately raised her voice and said she was NOT refunding us. i told her i did not want a refund i just wanted to know why we did not receive a phone call. she stated her driver called 2x and we did not answer. she proceeded to yell at the top of her lungs at us about how we were rude and that she was not going to get her driver to show us that he called. then she walked from behind the counter still yelling and told us to get out and that she would even hold the door for us. she opened the door and we left. during all of this ever single employee in the store stopped working and was staring at us getting yelled at.absolutely insane how this women spoke to us. i have never experienced something like this.. especially over a pizza and what seemed like just a miscommunication. after reading the reviews, i see it was NOT a miscommunication and just horrible management. please, never go here. they are clearly stealing money from consumers and serving old dough to customers, which was stated in several of these google reviews i have read on this store. very sad.
Atmosphere: 1
Food: 1
Service: 1
Dominic Velando
Service and pizza was good but just cut the pizza all the way through guys for gods sake
This has to be hands down one the worst Papa John’s I have ever been to. The old lady who works there is constantly screaming and yelling at other employees while customers are in the store. She is extremely rude and unfriendly. She only does things her way and does not care about the customer or her employees! Papa John’s needs to do an investigation on this woman because she makes this store unbearable to even be in for more than 5 minutes. I see why the turn around rate is so high here, you have an angry old grumpy woman yelling and talking down to her own coworkers consistently! Papa John’s needs to do something about this woman!! Even her own employees and coworkers have voice their opinion about how awful and rude she is!! Do not go to this store take your business to a different pizza place!!!
Atmosphere: 1
Food: 1
Service: 1
Shounda & her team are always on top of it. I have another location right by me but drive 20+ minutes in the other direction just to come here!
Atmosphere: 5
Food: 5
Service: 5
Always awesome
Atmosphere: 5
Food: 5
Service: 5
Pizza and calzone “bites” were burnt, in addition to them not being bites at all but basically stuffed bread? Not at all like the pictures on the app. I should’ve read the reviews before I ordered from here.
Spent $60 on doughy pizza and chewy boneless chicken nuggets because they barely had any buffalo sauce. Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Worst pizza place open because they regret to tell you that DoorDash will deliver and don’t answer the phone. Sorry Papa John’s you suck.
Atmosphere: 1
Food: 5
Service: 1
There are four dashers waiting for orders lady at store is refusing to help and cussing at all of us for trying to see if our orders are ready. She was ignoring us while blaring her rock music. Wasn’t of any help rude as hell. I have video of it
Cold pizza from door dash i hate door dash and their lazy drivers! go to pizza hut!
Atmosphere: 1
Food: 1
Service: 1
I ordered the Calzone stuffed crust pizza & chicken parmesan papa bites, which was very good, but I put cash as my payment option. I didn't know that THEIR official website would use Door Dash for some weird reason... When the dasher got here, he did not speak English (Spanish) and he supposedly had NO change!! Not even 2 or 3 dollars! Which I find completely ridiculous! My order was just over $32 and I only had two 20's. So, I had to fork over $40 for 1 pizza & a side! Because the greedy a$$hole "couldn't" fork over 2 or 3 dollars!! I mean really!???
Atmosphere: 3
Food: 5
Service: 1
The manager is so rude and unprofessional. We waited over a hour for our food called in to ask and she kept cutting us off.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
the pizza tastes fine but my pick up experience so bad it was kinda funny. Waited 10 minutes before someone talked to me and when she did, she was screaming across the store for my name. I said my name back and she’s like I can’t hear you. Well duh you can’t hear my i’m not trying to scream across the whole store. She said “use your outside voice.” Girl we are indoors
Atmosphere: 1
Food: 3
Service: 1
It’s no secret that pizza joints are struggling with staffing. This location is no exception. They do have to use DoorDash to make deliveries from time to time. I think that is a corporate problem though, corporate doesn’t want to increase pay rates/do what they need to in order to staff better. All that said, I’ve had orders be incredibly late not because of Papa John’s but because of bad DoorDash drivers, Papa John’s has always made the effort to make right on the situation. Today my pizza was going to be late again due to DoorDash, Papa John’s called to give me a heads up, and the lady was incredibly kind and put in the effort to make things right. It’s a shame to see corporate do such a terrible job - they would rather pay DoorDash to deliver their pizza late than pay their employees well and bring in good talent. The pizza industry is going through a crisis, they’re paying all their money to big wigs who have no idea what they’re doing. First big chain to start investing in their employees stands to make a fortune.
Atmosphere: 5
Food: 5
Service: 5
Damn I should have read the reviews before I ordered from here. My pizza was so soggy and nasty it seemed like it was just soaked in water and then baked. One bite and the whole pizza went in the trash smfh and then they forgot the garlic sauce. I will never order from Papa John's
Food: 1
absolutely never go here. asked to be called when driver got here as our condo is restricted access. the tracker said delivered and we did not receive a call. walked downstairs to meet the driver and waited 20 minutes to see if they were running late. nothing. called the store and was hung up on. called again and stated we never received a call and the manager said the driver was back at the store and he did in fact call. she stated we made our decision and hung up on us. i go to the store to pick up my pizza and speak to the manager who i spoke to on the phone. she immediately raised her voice and said she was NOT refunding us. i told her i did not want a refund i just wanted to know why we did not receive a phone call. she stated her driver called 2x and we did not answer. she proceeded to yell at the top of her lungs at us about how we were rude and that she was not going to get her driver to show us that he called. then she walked from behind the counter still yelling and told us to get out and that she would even hold the door for us. she opened the door and we left. during all of this ever single employee in the store stopped working and was staring at us getting yelled at.absolutely insane how this women spoke to us. i have never experienced something like this.. especially over a pizza and what seemed like just a miscommunication. after reading the reviews, i see it was NOT a miscommunication and just horrible management. please, never go here. they are clearly stealing money from consumers and serving old dough to customers, which was stated in several of these google reviews i have read on this store. very sad.
Atmosphere: 1
Food: 1
Service: 1
Service and pizza was good but just cut the pizza all the way through guys for gods sake