If I could give 10 starts I would! This is my neighborhood grocery store so I'm here at least once a week. Sure, it's busy sometimes and there are items that need to be restocked or you might have to get your own cart from the lot...but that's life. This store is the hub for much of North Aurora, Central Park and the surrounding area. The staff is incredible. Always friendly and helpful - from the grocery delivery folks to the cart collectors, managers, cashiers, deli, floral and cheese specialists - even on the busiest shopping days, when they are clearly under staffed - it is refreshing to patron a place with good old customer service and kindness. Highly recommend the order ahead feature if you haven't tried it!
Annette T.
This is my home grocery store. Generally very clean and staff are always willing to help out when I need to find something. Only downside is on certain days, they tend to run out of fresh produce.
Matt G.
This location for King Soopers is mostly good but it seems like this location is most likely to be solid out of several items that are on the weekly sale each week.
Eddie C.
I really don't appreciate having to scan and bag my own groceries. I have to find and weigh the produce, it's annoying. Cheap bastards, anything to stuff more money in their pockets and screw the worker.
Brett M.
Zero attendants checking people out. We had to scan our huge cart of groceries through self-checkout, which broke every third item and required an attendant anyway, who would shuffle over lazily in ten minute intervals.
Julie ..
If I could give zero stars for my pick-up experience I would. We had a pickup order scheduled to be ready at 8:30am. My husband arrived and checked in at 8:20. At 8:31am, I got a call that the delivery would be delayed. I said, we already check in and she said it would be 20 mins. 35 minutes later I called and she said they would be done soon but that they had to do "other" orders. We were the only ones waiting so they filled multiple orders for later times slots instead of ours. We were repeatedly lied to by Allison, the manager of the department, and was only offered $5 for our trouble. We got our order after an hour and 45 minutes and several more lies. Teaching people honesty and accountability in customer service roles is lost at this store.
Matthew H.
This store almost never has any cashiers for checkout, meaning you have to use self-checkout all the time, which is terrible if you're trying to get a large amount of groceries at once. Additionally, they almost never have anyone that will cut deli meat.
Jeff P.
With all the reviews about crime, perhaps my experience makes sense. Great, clean, well stocked store, one of the best in Denver but: Their self checkout systems are overly touchy at this location and lock up until someone does a video review of your scanning and bagging activity to make sure you didn't steal anything. Like I said, great store, but you will feel like a criminal shopping here.
H F.
The staff at the store are absolutely amazing. They work so hard. Fortunately, they are becoming better staffed and I hope they don't work quite so hard but they would do anything to help you.
K B.
This place is a joke. I had two items. There were ZERO check stands open and only two working self-check kiosks. Not to mention that they don't have baskets, only carts. How can you run a business like this?
Clerk that runs the self checkout out stands has a major attitude problem. I completed my order at the checkout stand turned around to exit the store when he came barreling down the checkout line nearly knocking me down didn't apologize or even acknowledge that he almost hit me I'm nearly 50 years old he's considerably younger than me. I didn't get his name (if he even had a name tag on) but he wears not a mask like people do for Covid-19 but a winter balaclava like people do at a ski resort outside on a freezing day. He looks very unprofessional and frankly I'm surprised management allows him to present this way while working with the customers. I think he needs more training or a different position (maybe a ski lift attendant at Breckenridge) since he appears not to know how to be a professional. When you walk into the self checkout you'll see him (if he's working that day) he won't be hard to miss!
Kaley H.
If I could give 0 stars I would. I placed a pick up order this morning before 8 am for a 5:30 pm - 6:00 pm pick up this evening. I did not receive a text, call anything about an issue with my order. After myself and about 4-5 other vehicle's waited for a good 20 minutes a young lady came out and told everyone they are short staffed and our orders were not ready and we would have to go home. She didn't tell me when it would be ready, I would get refunded, nothing but , "you'll have to go home." I spoke with another employee who came out and said it was their assistant manager who failed to cancel the pick up orders and inform the customers they would not be filled like he was told to do all day. When I went inside to shop & pay for my items AGAIN I can't even count hope many items were out of stock. Chicken, garlic, parsley, milk, & so much more. They had no baggers & employees that don't give a shit. I thought this King Soopers would be better than the one off I-225 & Parker but this one is soooooo much worse. I will never go back to this store. Do yourself a favor & drive further to go to any other King Soopers this store is a whole bunch of fucking bullshit!!
James H.
They made an announcement at 1045 pm that they were closing and we had two minutes to get to self check out or they were closing it down. Very rude I will never gi to this store or any other store again.
Mary C.
Very nice staff, I just HATE the layout. I stopped by after dinner across the street. But I just wanted to get the shopping out of the way before I got in my car to drive back to my neighborhood.
Nishant N.
When we visited Denver after breakfast we were looking to visit a local grocery store so that we can buy water,and some travel snacks. We decided to buy the grocery from king soopers. It was a clean grocery story with shelves stocked with grocery. The staff was friendly and it helped us whenever we asked any questions. They also have a good food selection which includes meat as well as seafood. The checkout process was also easy and we checked out pretty easily. Amazing grocery store for grocery shopping plus seafoods.
If I could give 10 starts I would! This is my neighborhood grocery store so I'm here at least once a week. Sure, it's busy sometimes and there are items that need to be restocked or you might have to get your own cart from the lot...but that's life. This store is the hub for much of North Aurora, Central Park and the surrounding area. The staff is incredible. Always friendly and helpful - from the grocery delivery folks to the cart collectors, managers, cashiers, deli, floral and cheese specialists - even on the busiest shopping days, when they are clearly under staffed - it is refreshing to patron a place with good old customer service and kindness. Highly recommend the order ahead feature if you haven't tried it!
This is my home grocery store. Generally very clean and staff are always willing to help out when I need to find something. Only downside is on certain days, they tend to run out of fresh produce.
This location for King Soopers is mostly good but it seems like this location is most likely to be solid out of several items that are on the weekly sale each week.
I really don't appreciate having to scan and bag my own groceries. I have to find and weigh the produce, it's annoying. Cheap bastards, anything to stuff more money in their pockets and screw the worker.
Zero attendants checking people out. We had to scan our huge cart of groceries through self-checkout, which broke every third item and required an attendant anyway, who would shuffle over lazily in ten minute intervals.
If I could give zero stars for my pick-up experience I would. We had a pickup order scheduled to be ready at 8:30am. My husband arrived and checked in at 8:20. At 8:31am, I got a call that the delivery would be delayed. I said, we already check in and she said it would be 20 mins. 35 minutes later I called and she said they would be done soon but that they had to do "other" orders. We were the only ones waiting so they filled multiple orders for later times slots instead of ours. We were repeatedly lied to by Allison, the manager of the department, and was only offered $5 for our trouble. We got our order after an hour and 45 minutes and several more lies. Teaching people honesty and accountability in customer service roles is lost at this store.
This store almost never has any cashiers for checkout, meaning you have to use self-checkout all the time, which is terrible if you're trying to get a large amount of groceries at once. Additionally, they almost never have anyone that will cut deli meat.
With all the reviews about crime, perhaps my experience makes sense. Great, clean, well stocked store, one of the best in Denver but: Their self checkout systems are overly touchy at this location and lock up until someone does a video review of your scanning and bagging activity to make sure you didn't steal anything. Like I said, great store, but you will feel like a criminal shopping here.
The staff at the store are absolutely amazing. They work so hard. Fortunately, they are becoming better staffed and I hope they don't work quite so hard but they would do anything to help you.
This place is a joke. I had two items. There were ZERO check stands open and only two working self-check kiosks. Not to mention that they don't have baskets, only carts. How can you run a business like this?
Restaurantji Recommends
Clerk that runs the self checkout out stands has a major attitude problem. I completed my order at the checkout stand turned around to exit the store when he came barreling down the checkout line nearly knocking me down didn't apologize or even acknowledge that he almost hit me I'm nearly 50 years old he's considerably younger than me. I didn't get his name (if he even had a name tag on) but he wears not a mask like people do for Covid-19 but a winter balaclava like people do at a ski resort outside on a freezing day. He looks very unprofessional and frankly I'm surprised management allows him to present this way while working with the customers. I think he needs more training or a different position (maybe a ski lift attendant at Breckenridge) since he appears not to know how to be a professional. When you walk into the self checkout you'll see him (if he's working that day) he won't be hard to miss!
If I could give 0 stars I would. I placed a pick up order this morning before 8 am for a 5:30 pm - 6:00 pm pick up this evening. I did not receive a text, call anything about an issue with my order. After myself and about 4-5 other vehicle's waited for a good 20 minutes a young lady came out and told everyone they are short staffed and our orders were not ready and we would have to go home. She didn't tell me when it would be ready, I would get refunded, nothing but , "you'll have to go home." I spoke with another employee who came out and said it was their assistant manager who failed to cancel the pick up orders and inform the customers they would not be filled like he was told to do all day. When I went inside to shop & pay for my items AGAIN I can't even count hope many items were out of stock. Chicken, garlic, parsley, milk, & so much more. They had no baggers & employees that don't give a shit. I thought this King Soopers would be better than the one off I-225 & Parker but this one is soooooo much worse. I will never go back to this store. Do yourself a favor & drive further to go to any other King Soopers this store is a whole bunch of fucking bullshit!!
They made an announcement at 1045 pm that they were closing and we had two minutes to get to self check out or they were closing it down. Very rude I will never gi to this store or any other store again.
Very nice staff, I just HATE the layout. I stopped by after dinner across the street. But I just wanted to get the shopping out of the way before I got in my car to drive back to my neighborhood.
When we visited Denver after breakfast we were looking to visit a local grocery store so that we can buy water,and some travel snacks. We decided to buy the grocery from king soopers. It was a clean grocery story with shelves stocked with grocery. The staff was friendly and it helped us whenever we asked any questions. They also have a good food selection which includes meat as well as seafood. The checkout process was also easy and we checked out pretty easily. Amazing grocery store for grocery shopping plus seafoods.