The gentleman at the counter was kind and respectful. When our food came the server realized I ordered a bunless burger and brought me plastic-ware without being asked! Super helpful. I love this place!!
Luis Torres
Nothing special. Average food. Kinda pricey for a burger joint.
Mike Michaels aka JahMikeAah
The smash burgers were very tasty, and the sweet potato fries were crispy and hot. Be sure to order ranch sauce with them! The service wasn't very helpful, and everything had to be done quickly. The restaurant is fairly clean.
Justine
Ordered online on a busy Sunday afternoon - everything was ready within 10/15 minutes! Food was delicious, hot, fresh, etc. There was a gentleman (working in the front area) who was exceptionally kind, and provided wonderful service.
David Martinez
They do not have Grilled Chicken anymore, and use Chicken Patties instead. No thank you! The Crispy Chicken was average, way too much breading. Apparently, Smash Burger has gone Cheap!
High Roller Painting Co.
The gentleman that works out front taking orders is always good to me. He is pleasant and upfront with wait times. He has been working there for at least 3 years or more. Give him a raise.
Shantay
Cashier/server Shannon was outstanding - kept her focus on the customers - generally,this place is under staffed - the manager needs to step up to improve customer experience like cleaning tables and bathrooms
Atmosphere: 2
Food: 3
Service: 3
Tre
Waited About 30 minutes for a burger and chicken strips. Only about 3 other orders and 1 group in the lobby. Entrees came out about 10 minutes apart and the shakes we ordered were on the counter for about 10 minutes after we got our food. The chicken tenders were completely covered in seasoning to the point of hardening. Taking a bite out of them was like eating salt.another employee was walking around cleaning and did little to help the employee taking food out as he stared blankly at the order screen with about 5 entrees sitting on the order window. The employee taking food to us gave us little apology. We are dinner on the /21/2024
Atmosphere: 1
Food: 1
Service: 1
Kevin Shaffer
Only wanted to try this place cuz its on ramsey's last dinner list. Are there only 2 people working here? Whats with the giant families ordering so much food a sole person has got to wait over 30 min. for food?
Very bad service from the employees. They look down on customers. Long wait times and they invite customers to leave if they don't want to wait. They speak Spanish thinking that people don't understand so they can speak badly about them.
Atmosphere: 1
Food: 3
Service: 1
luis carlos escalona toro
Very bad service, terrible change of employees
Atmosphere: 1
Food: 3
Service: 1
tobias gath
Toke forever to get the food - not even close to Wendy - smash poor burgers
Atmosphere: 3
Food: 2
Service: 1
Lorena Varela
I came in on Saturday bought myself a regular meal burger fries and a drink nothing special. I wake up and look at my account this morning and there’s a charge for 76.09? How on earth did this happen? Wtf I called the place and didn’t get an answer 😐. I went with my friend she ordered something similar burger fries and drink. Was charged like 20$
Craig Downe
My experience at smash burger was not the brightest. First of all it is marketed to be smash burger but this is not a smash burger it’s just a normal burger at that this burger fries and a drink was 18 dollars and 80 cents For a single patty burger that I had to wait 20 minutes to get and that was very under par for a damn near 20 dollar meal. The fries are named smash fries on the menu but are just normal fries. Most the tables that you can sit at are dirty and the soda machine sprayed me the first time I used it in not world should this crappy of a burger joint cost this much as well as they only had 2 employees working so this company obviously does not care about there customers experience or happiness. And all the food was mediocre at best you have to order everything separately so they can make more money and charge you more it’s is simple BS.
great food
The gentleman at the counter was kind and respectful.
When our food came the server realized I ordered a bunless burger and brought me plastic-ware without being asked!
Super helpful. I love this place!!
Nothing special. Average food. Kinda pricey for a burger joint.
The smash burgers were very tasty, and the sweet potato fries were crispy and hot. Be sure to order ranch sauce with them!
The service wasn't very helpful, and everything had to be done quickly.
The restaurant is fairly clean.
Ordered online on a busy Sunday afternoon - everything was ready within 10/15 minutes! Food was delicious, hot, fresh, etc. There was a gentleman (working in the front area) who was exceptionally kind, and provided wonderful service.
They do not have Grilled Chicken anymore, and use Chicken Patties instead. No thank you! The Crispy Chicken was average, way too much breading. Apparently, Smash Burger has gone Cheap!
The gentleman that works out front taking orders is always good to me. He is pleasant and upfront with wait times. He has been working there for at least 3 years or more. Give him a raise.
Cashier/server Shannon was outstanding - kept her focus on the customers - generally,this place is under staffed - the manager needs to step up to improve customer experience like cleaning tables and bathrooms
Atmosphere: 2
Food: 3
Service: 3
Waited About 30 minutes for a burger and chicken strips. Only about 3 other orders and 1 group in the lobby. Entrees came out about 10 minutes apart and the shakes we ordered were on the counter for about 10 minutes after we got our food. The chicken tenders were completely covered in seasoning to the point of hardening. Taking a bite out of them was like eating salt.another employee was walking around cleaning and did little to help the employee taking food out as he stared blankly at the order screen with about 5 entrees sitting on the order window. The employee taking food to us gave us little apology. We are dinner on the /21/2024
Atmosphere: 1
Food: 1
Service: 1
Only wanted to try this place cuz its on ramsey's last dinner list. Are there only 2 people working here? Whats with the giant families ordering so much food a sole person has got to wait over 30 min. for food?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very bad service from the employees. They look down on customers. Long wait times and they invite customers to leave if they don't want to wait. They speak Spanish thinking that people don't understand so they can speak badly about them.
Atmosphere: 1
Food: 3
Service: 1
Very bad service, terrible change of employees
Atmosphere: 1
Food: 3
Service: 1
Toke forever to get the food - not even close to Wendy - smash poor burgers
Atmosphere: 3
Food: 2
Service: 1
I came in on Saturday bought myself a regular meal burger fries and a drink nothing special. I wake up and look at my account this morning and there’s a charge for 76.09? How on earth did this happen? Wtf I called the place and didn’t get an answer 😐. I went with my friend she ordered something similar burger fries and drink. Was charged like 20$
My experience at smash burger was not the brightest. First of all it is marketed to be smash burger but this is not a smash burger it’s just a normal burger at that this burger fries and a drink was 18 dollars and 80 cents
For a single patty burger that I had to wait 20 minutes to get and that was very under par for a damn near 20 dollar meal. The fries are named smash fries on the menu but are just normal fries. Most the tables that you can sit at are dirty and the soda machine sprayed me the first time I used it in not world should this crappy of a burger joint cost this much as well as they only had 2 employees working so this company obviously does not care about there customers experience or happiness.
And all the food was mediocre at best you have to order everything separately so they can make more money and charge you more it’s is simple BS.
Atmosphere: 2
Food: 1
Service: 1
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