The food was delicious. This might have been my first time going to a smashburger. The menu items are individually ordered, meaning you have to order your side and order your drink; front cashier made it seem like we should've known that... Food was delicious though. Quiet inside on a Tuesday lunch hour outing. Rosemary fries were delicious as well and highly recommend. Co-worker got 3 chicken strips which were good sized and seemed juicy. 4 healthy brewed drinks available at soda fountain, all of which were delicious.
Atmosphere: 4
Food: 5
Service: 4
Landon Rivas
The workers were talking too much and took them a while to bring the food unprofessional
Atmosphere: 1
Food: 1
Service: 1
Christopher Ellerd
In town on vacation, took a shot here...im actually super impressed...great burger...the staff was on point...I dont normally make reviews
Parker
In the couple of times I have gone to this Smashburger I have never gotten the right nor have I gotten my food in a timely manner. If I'm the only guest in the store my food should not take 25 minutes not trying to be rude but you guys hire the most incompetent workers.
Atmosphere: 1
Food: 2
Service: 1
Juan Pablo Michelsen
The buuuuurrrgers are great, and you can get a beer with it. Simple as that ;)
Atmosphere: 3
Food: 4
Service: 4
Stephanie Ulibarri
Waited in line for 20 minutes although we were only the third party in line. We planned to order only four “hand-spun Smashburger milkshakes”. The young man serving us informed us “No, we can’t make milkshakes right now. I have to make scoops”. Being the agreeable folks we are, we said that scoops would be fine. Young man says “Nah, I’m not doing that. I gotta do all dis” [he gestures to all the food sitting out on the counter]. We were told they were not “doing shakes now” because - you guessed it - they’re hand-spun, and no hands were available to do the spinning required of the shakes. Before leaving the restaurant, we thought we’d at least use the restroom. The bathroom had piles of toilet paper in the corner that had poop on them. The piles of the toilet paper were the same height as the toilet bowl. I knew that it was poop on the toilet paper, and not ice cream, because ice cream was not being served this evening. Alas, we can also conclude that no hands were available to service the bathrooms.
Atmosphere: 1
Service: 1
Luis Garcia
I waited next to the register for 30 minutes until I decided to finally walk out. It was like I was not even there. This was a very disappointing experience. If I could give this place a -5-star review, I would.
Atmosphere: 1
Food: 1
Service: 1
Alex Sánchez
Clean place. Great service. The burgers are uniquely delicious.
Atmosphere: 5
Food: 5
Service: 5
Marco Del Zotto
Be prepared to wait forever as they do this on purpose even with an empty restaurant. 10-20min to order food as they fulfill online order. Total ignore. Then they will be “out” of milkshake, as they prepare them in front of you for who ordered online. (While they laugh at you)
Atmosphere: 1
Food: 4
Service: 1
Bryce Risner
Worst service ever year after year, after year, after year…
Burgers and fries were hot and fresh. Service was very good. Attentive, courteous, timely. Not a single complaint.
Atmosphere: 5
Food: 5
Service: 5
Michael A
The worst. 6 employees and nobody knows what happening or how to accomplish their tasks. A group of five year olds might run a better restaurant.
Atmosphere: 1
Service: 1
Brandon Green
Very slow to get to order, food took awhile to prepare even with less than 8 people in the restaurant. Food came out sloppy and seemed rushed
Atmosphere: 2
Food: 3
Service: 2
Darren D
Out of burgers at 5pm.... HOW?
Antoine Hood II
So not quite sure where to begin with this one……name a burger place that runs out of beef?🙃😤🤔……had my heart set based on their menu just to come inside and figure out they were false advertising for the day……maybe I’m being a little difficult because I didn’t get a chance to taste the food; however, I’ve never heard of KFC running out of chicken!!!!!!!!
The food was delicious. This might have been my first time going to a smashburger. The menu items are individually ordered, meaning you have to order your side and order your drink; front cashier made it seem like we should've known that... Food was delicious though. Quiet inside on a Tuesday lunch hour outing. Rosemary fries were delicious as well and highly recommend. Co-worker got 3 chicken strips which were good sized and seemed juicy. 4 healthy brewed drinks available at soda fountain, all of which were delicious.
Atmosphere: 4
Food: 5
Service: 4
The workers were talking too much and took them a while to bring the food unprofessional
Atmosphere: 1
Food: 1
Service: 1
In town on vacation, took a shot here...im actually super impressed...great burger...the staff was on point...I dont normally make reviews
In the couple of times I have gone to this Smashburger I have never gotten the right nor have I gotten my food in a timely manner. If I'm the only guest in the store my food should not take 25 minutes not trying to be rude but you guys hire the most incompetent workers.
Atmosphere: 1
Food: 2
Service: 1
The buuuuurrrgers are great, and you can get a beer with it. Simple as that ;)
Atmosphere: 3
Food: 4
Service: 4
Waited in line for 20 minutes although we were only the third party in line. We planned to order only four “hand-spun Smashburger milkshakes”. The young man serving us informed us “No, we can’t make milkshakes right now. I have to make scoops”. Being the agreeable folks we are, we said that scoops would be fine. Young man says “Nah, I’m not doing that. I gotta do all dis” [he gestures to all the food sitting out on the counter]. We were told they were not “doing shakes now” because - you guessed it - they’re hand-spun, and no hands were available to do the spinning required of the shakes. Before leaving the restaurant, we thought we’d at least use the restroom. The bathroom had piles of toilet paper in the corner that had poop on them. The piles of the toilet paper were the same height as the toilet bowl. I knew that it was poop on the toilet paper, and not ice cream, because ice cream was not being served this evening. Alas, we can also conclude that no hands were available to service the bathrooms.
Atmosphere: 1
Service: 1
I waited next to the register for 30 minutes until I decided to finally walk out. It was like I was not even there. This was a very disappointing experience. If I could give this place a -5-star review, I would.
Atmosphere: 1
Food: 1
Service: 1
Clean place. Great service. The burgers are uniquely delicious.
Atmosphere: 5
Food: 5
Service: 5
Be prepared to wait forever as they do this on purpose even with an empty restaurant. 10-20min to order food as they fulfill online order. Total ignore. Then they will be “out” of milkshake, as they prepare them in front of you for who ordered online. (While they laugh at you)
Atmosphere: 1
Food: 4
Service: 1
Worst service ever year after year, after year, after year…
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Burgers and fries were hot and fresh. Service was very good. Attentive, courteous, timely. Not a single complaint.
Atmosphere: 5
Food: 5
Service: 5
The worst. 6 employees and nobody knows what happening or how to accomplish their tasks. A group of five year olds might run a better restaurant.
Atmosphere: 1
Service: 1
Very slow to get to order, food took awhile to prepare even with less than 8 people in the restaurant. Food came out sloppy and seemed rushed
Atmosphere: 2
Food: 3
Service: 2
Out of burgers at 5pm.... HOW?
So not quite sure where to begin with this one……name a burger place that runs out of beef?🙃😤🤔……had my heart set based on their menu just to come inside and figure out they were false advertising for the day……maybe I’m being a little difficult because I didn’t get a chance to taste the food; however, I’ve never heard of KFC running out of chicken!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
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