Mac was good but not enough lobster for the price, won’t be ordering
Food: 2
Service: 4
Athena G M
The 5 cheese mac n cheese was good. It had a good flavor and was creamy.Staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
Savanna B.
I bought my mac loving son lunch here yesterday. Their kid's portion is $6 and pretty generous. He ate about half so we were able to bring the rest home. It was a big hit- he's been talking about how good it was off and on all day. My grownup's take on it is that is was good although I would have gotten a little tired of it if it was my whole lunch. But for a few bites or as a side dish it was awesome!
Austin Willow
If I could leave a zero I would. I have ordered from them in the past but the last few times have been an absolute disaster. Both of the dishes I ordered were delivered without sauce covered in unmelted cheese. I highly recommend you steer clear of this place because they can't even make a simple Mac and cheese.
Atmosphere: 1
Food: 1
Service: 1
Kirsten Myers-Blake
We ordered lobster mac ($17) & cheese, regular mac & cheese ($9.50) and french fries ($4) for our kids. The fries came with a side of dipping sauce and my daughter chose a cheese sauce. Once we got our food, our kids tried the cheese sauce and didn't like it and asked if I could get them ketchup. When I went to ask for ketchup, the employee asked me who I was and checked my order (she was very thorough). She reported that we had already received our allotment of fry sauces and that if I wanted ketchup, I would need to pay for it. Surprised, I said that I would pay for ketchup because my kids needed some for their fries. The employee then rang me up for $0.22 and handed me a cup of ketchup. When the employee saw that I was flustered (because I couldn't believe she was running my card for 22 cents - isn't it going to cost them MORE to run a card for such a small amount?) she said, "Ma'am everyone charges extra for sauces - even McDonalds." When was the last time this human has been to McDonalds? If I went to ANY restaurant and asked for ketchup (which in retrospect, I realize I should have just asked a neighboring restaurant) they would have given me a handful - AND RANCH! So, so silly. You serve mac & cheese people - your entire business is thriving because of young humans who love noodles AND ketchup.Update: I just read through all of the reviews and just saw that I am not the only one who has had an issue with ketchup! Oh wow, it's a thing. Now I'm laughing. Totally worth the $0.22 for the story. #ketchupscarceKid-friendliness: No expect ketchup with those fries little ones!
Atmosphere: 4
Food: 1
Service: 1
Kirsten M.
We ordered lobster mac ($17) & cheese, regular mac & cheese ($9.50) and french fries ($4) for our kids. The fries came with a side of dipping sauce and my daughter chose a cheese sauce. Once we got our food, our kids tried the cheese sauce and didn't like it and asked if I could get them ketchup. When I went to ask for ketchup, the employee asked me who I was and checked my order (she was very thorough). She reported that we had already received our allotment of fry sauces and that if I wanted ketchup, I would need to pay for it. Surprised, I said that I would pay for ketchup because my kids needed some for their fries. The employee then rang me up for $0.22 and handed me a cup of ketchup. When the employee saw that I was flustered (because I couldn't believe she was running my card for 22 cents - isn't it going to cost them MORE to run a card for such a small amount?) she said, "Ma'am everyone charges extra for sauces - even McDonalds." When was the last time this human has been to McDonalds? If I went to ANY restaurant and asked for ketchup (which in retrospect, I realize I should have just asked a neighboring restaurant) they would have given me a handful - AND RANCH! So, so silly. You serve mac & cheese people - your entire business is thriving because of young humans who love noodles AND ketchup.Update: I just read through all of the reviews and just saw that I am not the only one who has had an issue with ketchup! Oh wow, it's a thing. Now I'm laughing. Totally worth the $0.22 for the story. #ketchupscarce
Beatriz R.
Horrible service. You go up to a computer to order, neither the two employees or the manager said hello or asked if I had any questions. I placed my order (Mac and cheese bites), and waited to be texted my order was ready. I hung out at the table in front and could clearly see the guy eating food in the front with his gloves on, and the girl watching a video on her phone with her manager. (Manager was a girl in a blue sports jersey). After 10 minutes (a reasonable amount of time to drop 6 pieces into a deep frier and plop them on a plate) I went to the front. Again, neither the two employees or the manager acknowledged me at all. Instead the manager kept on loudly telling her story about how her boyfriend cheated on her. Eventually the girl making the food jerked her head my way and said "she's waiting for the mac and cheese bites" and the guy grabbed them from whatever counter they were being held and cooling. Handed them to me and without a word. These bites are clearly not made in house. Not worth it.
blake6572
It's just so good. Every. Single. Time. Great customer service and the food is excellent.
Atmosphere: 5
Food: 5
Service: 5
Jacob M.
Inside of Edgewater Public Market I tried The Mac Shack. It is a sit anywhere venue with a variety of options. My family all got various dishes from a variety of places here. Highly recommend the location as it is very clean and everyone will be able to find something they want to eat, even the pickiest of eaters.Sadly, the dish I ordered I was not a fan of. The amount of lobster was minimal which was disappointing but I think what made it worse was that the dish seemed more like a soup than a Mac and cheese dish. I would have expected a thicker consistency and that might be influencing my opinion of the dish. There was a decent amount of flavor in pasta but the picture linked, is how much I had left when I just stopped wanting to eat it. Can't say I would order the Lobster Mac and Cheese again.The service was great though and the girl in the back was friendly, polite, and she seemed very much on top of her game!
Joel Engelstad
Best restaurant in Edgewater Public Market! Friendly staff, fast prep, and delicious food!
Sauce is too thin. I got five cheese and it was not cheesy. Also, their crispy chicken is just frozen pop corn chicken thrown on top. Also, was almost $20 for a below average bowl of Mac and cheese. Customer service is lacking, they were not very friendly.
Samy Nashabe
Ordered the white truffle and mushroom Mac n cheese - Total ripoff … I can’t believe I paid $15.72 for a penne plate with some mushrooms.. barely had any cheese… very watery and bland.. no flavor.
Melanie Murphy
Have always enjoyed the food here but this is the second time in a short amount of time I went to order the Lobster Mac and its sold out... if its a "best seller" you should prob stock up on those ingredients so you don't sell out so frequently.
Kimberly S.
I should have checked the reviews before buying anything here. The pork belly is very expensive for what it is, especially since it was burnt to a crisp. The fries were also cook in burnt oil and had an after taste/ strange texture to them as well. I don't recommend this spot at all unless you want only the basic Mac & Cheese with no add-ons. Otherwise, the regular Mac & Cheese here is really flavorful and the the buffalo sauce is good. However, anything else that is cooked outside of that might not be so great. It might just be the recipe/ how they've taught the cooks, but the meats come out over done and the chili is always mild even when requesting medium/ hot.
Kate Svuba
This place is so yummy!! Get the fried Mac and cheese bites?
Mac was good but not enough lobster for the price, won’t be ordering
Food: 2
Service: 4
The 5 cheese mac n cheese was good. It had a good flavor and was creamy.Staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
I bought my mac loving son lunch here yesterday. Their kid's portion is $6 and pretty generous. He ate about half so we were able to bring the rest home. It was a big hit- he's been talking about how good it was off and on all day. My grownup's take on it is that is was good although I would have gotten a little tired of it if it was my whole lunch. But for a few bites or as a side dish it was awesome!
If I could leave a zero I would. I have ordered from them in the past but the last few times have been an absolute disaster. Both of the dishes I ordered were delivered without sauce covered in unmelted cheese. I highly recommend you steer clear of this place because they can't even make a simple Mac and cheese.
Atmosphere: 1
Food: 1
Service: 1
We ordered lobster mac ($17) & cheese, regular mac & cheese ($9.50) and french fries ($4) for our kids. The fries came with a side of dipping sauce and my daughter chose a cheese sauce. Once we got our food, our kids tried the cheese sauce and didn't like it and asked if I could get them ketchup. When I went to ask for ketchup, the employee asked me who I was and checked my order (she was very thorough). She reported that we had already received our allotment of fry sauces and that if I wanted ketchup, I would need to pay for it. Surprised, I said that I would pay for ketchup because my kids needed some for their fries. The employee then rang me up for $0.22 and handed me a cup of ketchup. When the employee saw that I was flustered (because I couldn't believe she was running my card for 22 cents - isn't it going to cost them MORE to run a card for such a small amount?) she said, "Ma'am everyone charges extra for sauces - even McDonalds." When was the last time this human has been to McDonalds? If I went to ANY restaurant and asked for ketchup (which in retrospect, I realize I should have just asked a neighboring restaurant) they would have given me a handful - AND RANCH! So, so silly. You serve mac & cheese people - your entire business is thriving because of young humans who love noodles AND ketchup.Update: I just read through all of the reviews and just saw that I am not the only one who has had an issue with ketchup! Oh wow, it's a thing. Now I'm laughing. Totally worth the $0.22 for the story. #ketchupscarceKid-friendliness: No expect ketchup with those fries little ones!
Atmosphere: 4
Food: 1
Service: 1
We ordered lobster mac ($17) & cheese, regular mac & cheese ($9.50) and french fries ($4) for our kids. The fries came with a side of dipping sauce and my daughter chose a cheese sauce. Once we got our food, our kids tried the cheese sauce and didn't like it and asked if I could get them ketchup. When I went to ask for ketchup, the employee asked me who I was and checked my order (she was very thorough). She reported that we had already received our allotment of fry sauces and that if I wanted ketchup, I would need to pay for it. Surprised, I said that I would pay for ketchup because my kids needed some for their fries. The employee then rang me up for $0.22 and handed me a cup of ketchup. When the employee saw that I was flustered (because I couldn't believe she was running my card for 22 cents - isn't it going to cost them MORE to run a card for such a small amount?) she said, "Ma'am everyone charges extra for sauces - even McDonalds." When was the last time this human has been to McDonalds? If I went to ANY restaurant and asked for ketchup (which in retrospect, I realize I should have just asked a neighboring restaurant) they would have given me a handful - AND RANCH! So, so silly. You serve mac & cheese people - your entire business is thriving because of young humans who love noodles AND ketchup.Update: I just read through all of the reviews and just saw that I am not the only one who has had an issue with ketchup! Oh wow, it's a thing. Now I'm laughing. Totally worth the $0.22 for the story. #ketchupscarce
Horrible service. You go up to a computer to order, neither the two employees or the manager said hello or asked if I had any questions. I placed my order (Mac and cheese bites), and waited to be texted my order was ready. I hung out at the table in front and could clearly see the guy eating food in the front with his gloves on, and the girl watching a video on her phone with her manager. (Manager was a girl in a blue sports jersey). After 10 minutes (a reasonable amount of time to drop 6 pieces into a deep frier and plop them on a plate) I went to the front. Again, neither the two employees or the manager acknowledged me at all. Instead the manager kept on loudly telling her story about how her boyfriend cheated on her. Eventually the girl making the food jerked her head my way and said "she's waiting for the mac and cheese bites" and the guy grabbed them from whatever counter they were being held and cooling. Handed them to me and without a word. These bites are clearly not made in house. Not worth it.
It's just so good. Every. Single. Time. Great customer service and the food is excellent.
Atmosphere: 5
Food: 5
Service: 5
Inside of Edgewater Public Market I tried The Mac Shack. It is a sit anywhere venue with a variety of options. My family all got various dishes from a variety of places here. Highly recommend the location as it is very clean and everyone will be able to find something they want to eat, even the pickiest of eaters.Sadly, the dish I ordered I was not a fan of. The amount of lobster was minimal which was disappointing but I think what made it worse was that the dish seemed more like a soup than a Mac and cheese dish. I would have expected a thicker consistency and that might be influencing my opinion of the dish. There was a decent amount of flavor in pasta but the picture linked, is how much I had left when I just stopped wanting to eat it. Can't say I would order the Lobster Mac and Cheese again.The service was great though and the girl in the back was friendly, polite, and she seemed very much on top of her game!
Best restaurant in Edgewater Public Market! Friendly staff, fast prep, and delicious food!
Restaurantji Recommends
Sauce is too thin. I got five cheese and it was not cheesy. Also, their crispy chicken is just frozen pop corn chicken thrown on top. Also, was almost $20 for a below average bowl of Mac and cheese. Customer service is lacking, they were not very friendly.
Ordered the white truffle and mushroom Mac n cheese - Total ripoff … I can’t believe I paid $15.72 for a penne plate with some mushrooms.. barely had any cheese… very watery and bland.. no flavor.
Have always enjoyed the food here but this is the second time in a short amount of time I went to order the Lobster Mac and its sold out... if its a "best seller" you should prob stock up on those ingredients so you don't sell out so frequently.
I should have checked the reviews before buying anything here. The pork belly is very expensive for what it is, especially since it was burnt to a crisp. The fries were also cook in burnt oil and had an after taste/ strange texture to them as well. I don't recommend this spot at all unless you want only the basic Mac & Cheese with no add-ons. Otherwise, the regular Mac & Cheese here is really flavorful and the the buffalo sauce is good. However, anything else that is cooked outside of that might not be so great. It might just be the recipe/ how they've taught the cooks, but the meats come out over done and the chili is always mild even when requesting medium/ hot.
This place is so yummy!! Get the fried Mac and cheese bites?