Starbucks Coffee Company

$ • Coffee Shops

Hours:
690 Mitchell Way, Erie
(720) 731-2073

About Starbucks

This Starbucks location is known for its sweet, kind, and friendly staff who work hard to make really good drinks. Many reviews highlight specific baristas who provide stellar service, remembering regular orders and offering delicious recommendations like the gingerbread chai. The staff are described as great, hardworking young adults who do their best even during incredibly busy times.

However, the store frequently gets crazy busy, with lines out the door, especially during promoted events like Red Cup Day. This can lead to longer than expected wait times for both mobile and in-person orders. Some customers note inconsistencies, with a chance of drinks being made incorrectly or encountering service with a bad attitude on rare occasions. The physical space can become nuts, filled with people and drinks.

A common theme is that the staff are often overworked and face nasty comments from snobby customers while navigating the mess. Reviewers emphasize that the workers deserve better support and that Starbucks needs a better system for managing orders and communicating realistic wait times to customers. Despite the chaos, the baristas remain sweet and work hard, making it a valued spot in the community.

Starbucks Reviews

2.8
76 ratings
Restaurantji Rating
5
36%
4
4%
3
9%
2
8%
1
43%
Food
3.4
Atmosphere
3.4
Service
3.2

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Hours

Monday 4:30AM - 8PM
Tuesday 4:30AM - 8PM
Wednesday 4:30AM - 8PM
Thursday 4:30AM - 8PM
Friday 4:30AM - 8PM
Saturday 4:30AM - 8PM
Sunday 4:30AM - 8PM
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