Jimmy John's
29057 Hotel Way Unit C, Evergreen
(303) 353-2566
Recent Reviews
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Love jimmy John's in evergreen all the young men that work their are so friendly always great experience e! My sandwich is good every time
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience at this Jimmy John’s. The service was extremely slow even though there seemed to be plenty of staff working. The person at the front window seemed confused, constantly opening and closing the window without helping customers efficiently. It felt like customer service was a zero priority here. On top of that, my sandwich was soggy and poorly made. Overall, very frustrating and not up to the standard I expect from Jimmy John’s.
Freaky slow!! Last two times the drive through took over 20 minutes. Once you get in the line you can’t get out. Never again. Beware….
Atmosphere: 1
Food: 3
Service: 1
Another bad situation, got faulty sandwich. Got home (15 miles) and found sandwich lacked paid for, extra meat and cheese. Called and spoke to manager who told me to bring sandwich back to prove to him, said he made sandwich and the customer (me) was wrong. I expected an apology and possibly a free sandwich for their mistake. I asked for a free sandwich and was told No ! This sad review is another example of an unprofessional run operation, similar to other poor reviews. Who would take the time to lie about a $12.00 sandwich if it was not true? I was a 2-3 year repeat Customer! Was! Leaving inexperienced young people in charge, can really hurt you business.
Atmosphere: 2
Service: 1
All those Jimmy John’s commercials have been lying to me. 15 mins at the drive through window waiting for a slim turkey sandwich with cheese. It’s literally two slices of bread, some cheese and some turkey. Oh and they still messed this up, see picture 😂. No other cars in line, just me.
Reliably great subs, super friendly workers, super clean store with clean bathrooms, always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Updated my previous review of 1 Star to 3 Stars as the owner reached out to me via email. He was courteous, professional, and had informed me that the root cause for the poor service was taken care of.
I appreciated his honesty, time, and effort.
Thank you!
(Original post below that was handled).
Waited in drive thru for more than 30 minutes just to find out they ran out of white bread. How does that happen?
I then waited at the window for more than 20 minutes for my 2, yes 2, sandwiches.
This is the slowest, mis-managed JJs that I have ever visited.
Atmosphere: 2
Food: 3
Service: 1
Thanks for the hard burnt bread..... do not recommend...... would rate lower if I could ...... why would you do this
Wish I had looked around before ordering, the door slaming when I came in should have been indicator. Dirty everywhere, from restrooms(door doesnt lock), to soda machine, to behind counter.
Drive through. Not freaky fast. At all
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location will get my business every time I come through. I drive truck Oversize loads. Ran out of time and pulled off on the side of the road. Ordered off the app, and called to explain delivery instructions they said it would be a 3rd party to deliver. I explained I drive semi, ran out of hours and was parked on the side of the road and couldn't move. They literally said we will have some one there in a few mins. And they delivered. I tipped on the app cause I didn't have cash on me. Thank you for real customer service
5 stars all day, Dylan and Aaron are killing up front! Always walk out with a smile! Keep these two around! Always a very welcome atmosphere!
Fresh, clean, and pleasant
We went to Jimmy John’s yesterday and ordered the toasted beef & cheddar, my husband had with onions & I had without. The sandwiches were excellent! Aaron our server, also the rest of the staff making sandwiches, were very nice and friendly. Definitely will go back!
Ordered 3 sandwiches online. Spent an hour in the drive thru and only got 2 of my sandwiches. I couldn’t leave the drive thru once someone pulled behind me. Order wasn’t even ready after all that time and had to wait longer. No oversight.
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