Valentine's day, people were waiting 3 hours so we were glad we had reservations. Food was excellent, scallops were cooked perfectly. Was happy that the hush puppies are back after all these years, so that was a fun retro treat. Everyone was cheerful and friendly throughout. -1 on ambiance, both of the seat cushions in our booth were ripped through with the stuffing showing.
Carolyn Gillis
We arrived right at opening on a Sunday morning. First thing I noticed was the carpet was filthy at the entrance way, had no one vacuumed from the night before? None of the lights were on and the restaurant was chilly. Our server was prompt and helpful and took our order. We all ordered Ceasar salads and they were DROWNING in dressing and a soggy mess. Inedible. Next my grilled shrimp and fettuccini Alfredo with shrimp came. The sauce on the Alfredo was…. Weird? Clumpy and very thick. The shrimp were good but got lost in the awful sauce. I also order the lobster bisque. Just don’t order it, no lobster, terrible flavor and texture. My dining companions both got the clam chowder and it was thin with nothing really in it. Sorry Red Lobster, with so many local AWESOME restaurants you are gonna need to do better if you want to stick around.
Atmosphere: 2
Food: 2
Service: 5
Steve Feller
Kid-friendliness: Difficult to understand the foreign accent on phone order. Could be more helpful.
12/13/24 I reserved a table on line for 10 people at 745pm arrived at 730pm. The occasion was special daughter just graduated from CSU. Upon arrival we were greeted by two young ladies that immediately said we don't know how you made a reservation but we're not going to be able to get you a table unless you split up of course we were not going to split up this is a very special time for our family. The Host grabbed Tiffany the manager who had a million and one excuses why they could not seat us then went on to say that they had reservations for over two weeks for the other tables and that we could wait for 45 minutes then said it'll actually be more than an hour. She did nothing to try and accommodate our party it was already late we were not going to be able to go anywhere else so we decided to wait. The parties of 10 showed up late when I asked her if we could be seated she said she gives them 15 minutes. When she greeted us she told us that she gives all parties 10 minutes after arriving and then suddenly that changed when they started arriving late. During that time my family went to the bar to get a drink to buy some time service was terrible she had a bad attitude veey rude made my daughter feel uncomfortable and it just seemed like everybody was miserable at red lobster. We called Longhorn explained our situation the manager got on the phone and said they would make a table for us for 10 they want our occasion to be remembered and to be special they don't do reservations but would hold that table based on our experience at Red Lobster. We left and will never return to Red Lobster in Fort Collins. The experience and treatment that we received at Red Lobster was the first time that we've ever felt like we were not welcome at any restaurant. The experience was disappointing and sad under the circumstances that we were celebrating. We're thankful too the Longhorn Restaurant that experience their was a 10 plus it's across the street highly recommend before trying to be seated if you have a large party. Tiffany was rude unprofessional and unwelcoming never again.
Samantha Stewart
My experience was really good and I really enjoyed the red lobster biscuit and I think my pasta was really good and I think everyone should go to red lobster
Atmosphere: 5
Food: 5
Service: 5
Bianca Cardinale
I had an absolutely amazing experience here every single person who works here is beyond lovely and I will definitely be returning. This is top-notch service. I really appreciate you guys being so amazing.the manager was such a lovely person!
Atmosphere: 5
Food: 5
Service: 5
Nae R
I have ate at this location 2 times in the past month the first time was outstanding the food was great service was great overall just a great experience the second time what's a complete nightmare and I'm unsure at this point if I will be returning
Atmosphere: 2
Food: 2
Service: 3
Carolyn Peisert
What a GREAT dinner and our server Grace was absolutely the best! What a wonderful experience we had. Such a comfortable, lovely place to eat. I had my favorite...2 lobsters...YUM!!! My S.O. had the surf and terrace! We both just enjoyed ourselves completely....great service, great food and comfortable atmosphere!
Parking: We had reservations for 5:30pm and it was super easy. Depends on how busy they are but there is quite a bit of parking available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail, Baked Potato
Lynnell Schwebach
A new low, for my formerly favorite restaurant. The overwhelming odor of backed up sewer pipes (evidently a city issue) made me physically sick when in the restroom and entrance. When the situation was discussed with the manager, she offered a free dessert (?!) I couldn't enjoy any part of my meal! She finally comped my barely touched meal. I left, not knowing how they could even think of opening to customers given the stench!
Atmosphere: 1
Food: 2
Service: 3
Kris Pitcher
The lunch lunchtime specials at red lobster were outstanding, very affordable, and the service at this particular location was outstanding. When you get all of these factors together at one location, you continue to go back and patronize the restaurant because it’s not just the food, it is also the service, the price and the outstanding food.
Parking: The parking at this particular location is located directly in front of the restaurant, and there is never a problem to park there although it shares the parking lot with other businesses, we have never had an issue with parking there at any time
We enjoyed our meal. Good value. We received awesome service. It was a little chilly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Shrimp, Fried Shrimp
peggy loos
Food,service was good.
Atmosphere: 4
Food: 4
Service: 4
M W
All you can eat shrimp special. What else do you need to know?! As always, shrimp were good but not great - this is quantity over quality. Service was friendly but refills on shrimp were slow, also as usual and the reason for the average score on service. Wait person helped by stopping by frequently to start new refill requests. Still remains a favorite "trough" ;)
Atmosphere: 4
Food: 3
Service: 3
Rica Blanc
Our server, I think Stacy, was awesome! Food was great. She was attentive and nice but not bothersome. Perfect balance! Thanks for a great meal!
Valentine's day, people were waiting 3 hours so we were glad we had reservations. Food was excellent, scallops were cooked perfectly. Was happy that the hush puppies are back after all these years, so that was a fun retro treat. Everyone was cheerful and friendly throughout. -1 on ambiance, both of the seat cushions in our booth were ripped through with the stuffing showing.
We arrived right at opening on a Sunday morning. First thing I noticed was the carpet was filthy at the entrance way, had no one vacuumed from the night before? None of the lights were on and the restaurant was chilly. Our server was prompt and helpful and took our order. We all ordered Ceasar salads and they were DROWNING in dressing and a soggy mess. Inedible. Next my grilled shrimp and fettuccini Alfredo with shrimp came. The sauce on the Alfredo was…. Weird? Clumpy and very thick. The shrimp were good but got lost in the awful sauce. I also order the lobster bisque. Just don’t order it, no lobster, terrible flavor and texture. My dining companions both got the clam chowder and it was thin with nothing really in it. Sorry Red Lobster, with so many local AWESOME restaurants you are gonna need to do better if you want to stick around.
Atmosphere: 2
Food: 2
Service: 5
Kid-friendliness: Difficult to understand the foreign accent on phone order. Could be more helpful.
Food: 4
Recommended dishes: Coconut Jumbo Shrimp, Grilled Shrimp, Baked Potato
12/13/24 I reserved a table on line for 10 people at 745pm arrived at 730pm. The occasion was special daughter just graduated from CSU. Upon arrival we were greeted by two young ladies that immediately said we don't know how you made a reservation but we're not going to be able to get you a table unless you split up of course we were not going to split up this is a very special time for our family. The Host grabbed Tiffany the manager who had a million and one excuses why they could not seat us then went on to say that they had reservations for over two weeks for the other tables and that we could wait for 45 minutes then said it'll actually be more than an hour. She did nothing to try and accommodate our party it was already late we were not going to be able to go anywhere else so we decided to wait. The parties of 10 showed up late when I asked her if we could be seated she said she gives them 15 minutes. When she greeted us she told us that she gives all parties 10 minutes after arriving and then suddenly that changed when they started arriving late. During that time my family went to the bar to get a drink to buy some time service was terrible she had a bad attitude veey rude made my daughter feel uncomfortable and it just seemed like everybody was miserable at red lobster. We called Longhorn explained our situation the manager got on the phone and said they would make a table for us for 10 they want our occasion to be remembered and to be special they don't do reservations but would hold that table based on our experience at Red Lobster. We left and will never return to Red Lobster in Fort Collins. The experience and treatment that we received at Red Lobster was the first time that we've ever felt like we were not welcome at any restaurant. The experience was disappointing and sad under the circumstances that we were celebrating. We're thankful too the Longhorn Restaurant that experience their was a 10 plus it's across the street highly recommend before trying to be seated if you have a large party. Tiffany was rude unprofessional and unwelcoming never again.
My experience was really good and I really enjoyed the red lobster biscuit and I think my pasta was really good and I think everyone should go to red lobster
Atmosphere: 5
Food: 5
Service: 5
I had an absolutely amazing experience here every single person who works here is beyond lovely and I will definitely be returning. This is top-notch service. I really appreciate you guys being so amazing.the manager was such a lovely person!
Atmosphere: 5
Food: 5
Service: 5
I have ate at this location 2 times in the past month the first time was outstanding the food was great service was great overall just a great experience the second time what's a complete nightmare and I'm unsure at this point if I will be returning
Atmosphere: 2
Food: 2
Service: 3
What a GREAT dinner and our server Grace was absolutely the best! What a wonderful experience we had. Such a comfortable, lovely place to eat. I had my favorite...2 lobsters...YUM!!! My S.O. had the surf and terrace! We both just enjoyed ourselves completely....great service, great food and comfortable atmosphere!
Parking: We had reservations for 5:30pm and it was super easy. Depends on how busy they are but there is quite a bit of parking available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Tail, Baked Potato
A new low, for my formerly favorite restaurant. The overwhelming odor of backed up sewer pipes (evidently a city issue) made me physically sick when in the restroom and entrance. When the situation was discussed with the manager, she offered a free dessert (?!) I couldn't enjoy any part of my meal! She finally comped my barely touched meal. I left, not knowing how they could even think of opening to customers given the stench!
Atmosphere: 1
Food: 2
Service: 3
The lunch lunchtime specials at red lobster were outstanding, very affordable, and the service at this particular location was outstanding. When you get all of these factors together at one location, you continue to go back and patronize the restaurant because it’s not just the food, it is also the service, the price and the outstanding food.
Parking: The parking at this particular location is located directly in front of the restaurant, and there is never a problem to park there although it shares the parking lot with other businesses, we have never had an issue with parking there at any time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clam Chowder
Restaurantji Recommends
We enjoyed our meal. Good value. We received awesome service. It was a little chilly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Shrimp, Fried Shrimp
Food,service was good.
Atmosphere: 4
Food: 4
Service: 4
All you can eat shrimp special. What else do you need to know?! As always, shrimp were good but not great - this is quantity over quality. Service was friendly but refills on shrimp were slow, also as usual and the reason for the average score on service. Wait person helped by stopping by frequently to start new refill requests. Still remains a favorite "trough" ;)
Atmosphere: 4
Food: 3
Service: 3
Our server, I think Stacy, was awesome! Food was great. She was attentive and nice but not bothersome. Perfect balance! Thanks for a great meal!
Atmosphere: 5
Food: 5
Service: 5
Absolutely fabulous! Loved the smaller portions!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster
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