Chart House
$$$ • Seafood
Hours:
25908 Genesee Trail Rd, Golden
(303) 526-9813
About Chart House
Customers' Favorites
Chart House Reviews
Great Happy Hour.'!………………..
This is normally a good restaurant but the service was really bad this time!!
Food was good but the service was awful. Manager just said they were doing the best they could. No help at all!
Ratings
Menu
Hours
| Monday | 4 - 9:30PM |
| Tuesday | 4 - 9:30PM |
| Wednesday | 4 - 9:30PM |
| Thursday | 4 - 9:30PM |
| Friday | 4 - 9:30PM |
| Saturday | 4 - 9:30PM |
| Sunday | 4 - 9PM |
Chart House is a restaurant known for its mixed experiences. While some guests have enjoyed their time, others have noted areas needing improvement. Celebrations, such as a 40th wedding anniversary, can be highlighted by friendly service, as one guest mentioned their server, Will, provided great service. Guests have praised standout dishes like the clam chowder, Caesar salad, and prime rib for their quality. Some diners appreciated their special occasions, like birthdays and anniversaries, with excellent service and thoughtful touches such as window tables and celebratory cards. The food receives positive remarks, with filet and lobster being described as amazing, and crab legs served perfectly. The tuna entree has been described as melt-in-your-mouth good. However, there have been reports of poor service, with food taking a long time to arrive and mixed drinks not delivered promptly. The portion size of some dishes, like calamari, was noted to be smaller than at other local restaurants. One guest mentioned that the salad plates seemed to be frozen and salads did not seem fresh. Additionally, issues with gift card balances and slow service, likely due to understaffing on certain evenings, were mentioned. Despite these challenges, some diners found the food and presentation to be delicious, and the overall atmosphere to be enjoyable, with no bad tables in sight. Overall, Chart House offers a range of experiences with some exceptional dishes but has room for improvement in service and consistency.