After multiple visits, I’m convinced this location is a training ground for how NOT to run a restaurant. The manager’s negligence is obvious, dirty tables, slow service and employees who look like they’d rather be anywhere else but there. This affects customer service as a whole. If this is how they handle customers I’d hate to see the kitchen! :(
Neffer Enough
It's Friendly
Thomas Terry
Two words: Glacially slow.
AisForRebel
How come I can order online from orchard Mesa drive down to pick up my order and still have to wait 20 minutes?
Ron Granzella
Overpriced and crappy food.
Cory Peterson
Don't care about the customer I messed up and ordered something I didn't want but at least help me out take the sandwich and give me the one I wanted I have poor mental health and if I don't eat my mind eats me alive.... And I'm picky and don't want a fried chicken sandwich
VINCENT WIBOWO
i ordered a Pecan Salad.. turns out is not available at this store.. and just have a another parmesan salad and i can’t change to another food! what a poor services of you! i worked at FnB industry especially as a server.. not because sayin that “Customer is a king” but this definitely embarassing! the product that available on apps turns out not available in store.. and you forced cust to buy another product that they didn’t like! and can switch to another food! i always love wendy’s for my supper! but for sure, your people ruined up your business!
Cheyenne Kirkpatrick
I go here frequently because they're fast and kind. I usually only have an hour in between shifts, and they have never failed to get my order made quickly and without error.
Bonnie Hilinsky
Never not once have I been to this location and they got my order correct. Never. Not once. My fault for going back
Mikayla Sturns
If I could get it a negative I would. Anytime I’ve ever went to this Wendy’s they mess up my order. I order a simple biggy bag with a junior bacon cheeseburger and I got a bun with a shit ton of ketchup, and a patty that’s it. Won’t be going back anymore
Waited 40 minutes in the drive through for two meals.
Anna Chapman
The drive through lady was so rude. It’s not that hard to let us know what desserts you have available when you’re out of what my customer was ordering. I have a job to do too.
Atmosphere: 1
Food: 1
Service: 1
Ian Mani
Their double stacks have been on fire lately. Tasty I finished them before I thought about taking a picture of the beautiful mouth watering burgers
Kenzie Lozano
I just want to give a shout out to the girl working the cash register. I can't remember your name. It started with a K, Keeley maybe? You were really kind and did your job with grace. I know its not easy. Our food was fresh and tasted fine and our order was 100% correct! Appreciate that! My only complaint was the Young kid on the fryer who was eating food with his bare hands while cooking fries and nuggets. He looked young. Maybe just needs to be told that behavior isn't ok. Overall it was a good experience!
After multiple visits, I’m convinced this location is a training ground for how NOT to run a restaurant. The manager’s negligence is obvious, dirty tables, slow service and employees who look like they’d rather be anywhere else but there. This affects customer service as a whole. If this is how they handle customers I’d hate to see the kitchen! :(
It's Friendly
Two words: Glacially slow.
How come I can order online from orchard Mesa drive down to pick up my order and still have to wait 20 minutes?
Overpriced and crappy food.
Don't care about the customer I messed up and ordered something I didn't want but at least help me out take the sandwich and give me the one I wanted I have poor mental health and if I don't eat my mind eats me alive.... And I'm picky and don't want a fried chicken sandwich
i ordered a Pecan Salad.. turns out is not available at this store.. and just have a another parmesan salad and i can’t change to another food! what a poor services of you! i worked at FnB industry especially as a server.. not because sayin that “Customer is a king” but this definitely embarassing! the product that available on apps turns out not available in store.. and you forced cust to buy another product that they didn’t like! and can switch to another food! i always love wendy’s for my supper! but for sure, your people ruined up your business!
I go here frequently because they're fast and kind. I usually only have an hour in between shifts, and they have never failed to get my order made quickly and without error.
Never not once have I been to this location and they got my order correct. Never. Not once. My fault for going back
If I could get it a negative I would. Anytime I’ve ever went to this Wendy’s they mess up my order. I order a simple biggy bag with a junior bacon cheeseburger and I got a bun with a shit ton of ketchup, and a patty that’s it. Won’t be going back anymore
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Nothing good
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Taco Salad, 5 Biggie Bag, Wendy’S Baked Potatoes, Cheese Fries
Waited 40 minutes in the drive through for two meals.
The drive through lady was so rude. It’s not that hard to let us know what desserts you have available when you’re out of what my customer was ordering. I have a job to do too.
Atmosphere: 1
Food: 1
Service: 1
Their double stacks have been on fire lately. Tasty I finished them before I thought about taking a picture of the beautiful mouth watering burgers
I just want to give a shout out to the girl working the cash register. I can't remember your name. It started with a K, Keeley maybe? You were really kind and did your job with grace. I know its not easy. Our food was fresh and tasted fine and our order was 100% correct! Appreciate that! My only complaint was the Young kid on the fryer who was eating food with his bare hands while cooking fries and nuggets. He looked young. Maybe just needs to be told that behavior isn't ok. Overall it was a good experience!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 5 Biggie Bag
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