Shake Shack

$$ • American, Burgers, Fast Food

1509 Park Central Dr, Highlands Ranch
(720) 452-1007


Take-Out/Delivery Options


Reviews for Shake Shack

⁰Staff was rude. Lots of rules not posted regarding pandemic and where you're allowed to stand. Order took 18 minutes and I was yelled at for sitting on an outside park bench Of their patio by some Teenager that was 6 minutes late and opening. I get everybody's under a lot of stress These days. But when you spend $22 on an order for Burger and fries. One expects to get at least 2 out of 3 of those items correct. Downtown location rolls alonf well enough to earn 4 stars.

Slow and unorganized service, waited nearly 40 minutes for my order while everyone before me got orders much larger than mine. The burger was good but obviously since my milkshake was completely melted it sat there awhile. This was my first visit and kinda disappointed.

I don't really understand the hype surrounding Shake Shack. I've tried it twice now, just to be sure, and I won't be back. Although the service was super fast, the burgers are tiny, bland and way overpriced. Last time I visited (pre-Covid, February 2020) the restroom was out of service so we couldn't wash our hands before eating. It seemed strange that the restrooms were out of service, almost like they just didn't want customers to use them.

More Reviews(118)


Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 11AM - 8PM
Saturday 11AM - 8PM
Sunday 11AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.