Freddy's Frozen Custard & Steakburgers

Name: Freddy's Frozen Custard & Steakburgers
Address: 4635 Ledge Rock Dr, Johnstown, Colorado, 80534, US
Telephone: (970) 806-5830
Price range: $
Rating: 3.4

$ • Burgers

Hours:
4635 Ledge Rock Dr, Johnstown
(970) 806-5830

Menu Order Online

About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers is a friendly and welcoming restaurant that many customers enjoy visiting. The staff is consistently described as kind, professional, and attentive. Several reviews highlight the excellent customer service, with managers like Emma going above and beyond to make sure customers are satisfied and their concerns are addressed. Even when mistakes happen, such as order mix-ups or missing items, staff members handle the situation quickly, kindly, and professionally, often turning a less-than-perfect experience into a positive one. The decor is fun, and the restaurant is kept clean, making it a nice place for family fun and dining in.

The food at Freddy’s is generally praised for being good, especially the French fries, which many consider the best in town. Customers appreciate the quality of the meals, including items like the steakburgers and custard desserts. However, some reviews mention that the location is still getting used to operations, leading to occasional mistakes such as incorrect or incomplete orders. Despite these hiccups, the staff’s friendly attitude and willingness to fix issues make customers feel welcomed and valued. The restaurant also offers an easy-to-use app and rewards system, enhancing the overall experience. Overall, Freddy’s is seen as a promising spot with great food, friendly staff, and a fun atmosphere that customers are eager to return to.