Freddy's Frozen Custard & Steakburgers
$ • BurgersAbout Freddy's Frozen Custard & Steakburgers
Customers' Favorites
Senior Crispy Chicken Sandwich Meal
Freddy's Original Patty Melt Combo
Freddy's Fries
Recent Reviews
62 ratings
Share your opinion about Freddy's Frozen Custard & Steakburgers
The closing team tonight was awesome! Super friendly and fast! I will be back and they deserve a raise!
I was behind a customer in the drive thru that already seemed mad as she was ordering, why she was I’m not sure, but my suspicion was correct that she was and she held up the line to complain, honestly embarrassing on her end. Nonetheless with the little hiccup of her, I hada speedy experience otherwise and the customer service was fabulous. I’ve never had an issue with this Freddys and I hope that the staff knows they are appreciated!
It was fast and friendly. Great place.
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Freddy's Frozen Custard & Steakburgers is a friendly and welcoming restaurant that many customers enjoy visiting. The staff is consistently described as kind, professional, and attentive. Several reviews highlight the excellent customer service, with managers like Emma going above and beyond to make sure customers are satisfied and their concerns are addressed. Even when mistakes happen, such as order mix-ups or missing items, staff members handle the situation quickly, kindly, and professionally, often turning a less-than-perfect experience into a positive one. The decor is fun, and the restaurant is kept clean, making it a nice place for family fun and dining in.
The food at Freddy’s is generally praised for being good, especially the French fries, which many consider the best in town. Customers appreciate the quality of the meals, including items like the steakburgers and custard desserts. However, some reviews mention that the location is still getting used to operations, leading to occasional mistakes such as incorrect or incomplete orders. Despite these hiccups, the staff’s friendly attitude and willingness to fix issues make customers feel welcomed and valued. The restaurant also offers an easy-to-use app and rewards system, enhancing the overall experience. Overall, Freddy’s is seen as a promising spot with great food, friendly staff, and a fun atmosphere that customers are eager to return to.