Worst customer service. Avoid this location at all costs.I tried making a trip here twice. The first time, the lobby was closed so I could not even get inside to order. The second time, Google Maps said they are open until 7pm, I came at 5pm just to find out they are closed, a sticker on their door said they are closed.
Atmosphere: 1
Food: 1
Service: 1
Tom
I'm saddened by the low reviews likely due to the long lines in the drive thru. It's relaxing inside.
Atmosphere: 5
Food: 5
Service: 5
Paul Reyes
Love this place. Love the baristas.
Atmosphere: 5
Food: 5
Service: 5
Emma Steward
Awesome people 90% of the time. Shoutout to Faith who gave us her own free drink for the day when the register couldn’t redeem my husband’s birthday drink! That was amazing.
Jon Hand
Closed. No longer a Starbucks here.
Kyle Rawson
Seems to be hit or miss when I take the wife on weekends before grocery shopping
Michael McMurtry
Great service and
Atmosphere: 5
Food: 5
Service: 5
Haylee Bramlet
There was a time when Starbucks was KNOWN FOR a great atmosphere and great customer service. I can’t visit this store without feeling like the employees are trying to force you not to use the lobby. Why have a lobby if you don’t want consumers to use it? I will sit at a table with noise cancelling headphones in and my music UP and still can hear their music. You can barely have a coffee date conversation, you cannot relax and read a book. The entire atmosphere of this coffee shop feels unwelcoming and impossible to focus in. It’s disappointing how little the store cares about their consumers. It’s not even worth the convenience I would rather drive an extra 5-10 minutes to visit Atlas Coffee. A shop with a true coffee shop atmosphere and environment.
Atmosphere: 1
Food: 1
Service: 1
Janet J
A fun place with quite a bit of seating.
Atmosphere: 5
Food: 5
Service: 5
Erica Hanley
This one is one of a kind. I've never been to a Starbucks where the drive thru wait is ALWAYS AT LEASR 20 MINS. And don't think about going in to make an order to another human, they accept on mobile orders inside. The number of people they turned business away because they only do mobile orders is ridiculous. Not a welcoming store at all.
The drive thru is always very slow. You can tell the staff are working hard. Most of the time you need to plan on having 15 extra minutes just to go thru the drive
Food: 4
Service: 5
Jeni Lynn
I frequent here and the service is horrible. Any of the female staff will ignore you. It’s crazy. I order 20 min before for pick up and I have to wait another 10 minutes after I arrive. Today was the second time they gaslighted me about my drink having the wrong ingredients. And the only person that would even look at me was the man working the drive through. The manager, middle age woman at 7:30 am today wouldn’t even acknowledge me and would not make eye contact. So ridiculous.The location on green mtn is a million times better customer service. I’ve called customer service once and they literally did nothing. It’s such a shame that people put up with this poor service at this locale. See the above reviews. Get new staff asap!!!
Atmosphere: 2
Food: 1
Service: 1
Ulises Valenzuela
The drive through experience was short of awful it was pitiful to say the lease as we ordered our drink we specified that we wanted both drinks to be "blended" the young girl at the drive though window did not know that "blended" was the same as making a "Frappuccino” extremely disappointed to say the lease.
Atmosphere: 1
Food: 1
Service: 1
Shannon Sage
For a Friday morning rush, coffee drink came out quickly. The coffee cake on the other hand, took over 10 minutes. Completely understand they were busy with breakfast sandwiches but there needs to be a better system in place to get out pastry items faster. They were going in order of how it was ordered but maybe look a head at other tickets to see if that would help get them out of the trenches. Plus prices seem to be going up every time we order there. Getting too expensive.
Atmosphere: 5
Food: 4
Service: 4
Nathan Sauer
The closed at 6:30 even though signage says 7:30p. Plus I saw the manager sticking her feet in the
Worst customer service. Avoid this location at all costs.I tried making a trip here twice. The first time, the lobby was closed so I could not even get inside to order. The second time, Google Maps said they are open until 7pm, I came at 5pm just to find out they are closed, a sticker on their door said they are closed.
Atmosphere: 1
Food: 1
Service: 1
I'm saddened by the low reviews likely due to the long lines in the drive thru. It's relaxing inside.
Atmosphere: 5
Food: 5
Service: 5
Love this place. Love the baristas.
Atmosphere: 5
Food: 5
Service: 5
Awesome people 90% of the time. Shoutout to Faith who gave us her own free drink for the day when the register couldn’t redeem my husband’s birthday drink! That was amazing.
Closed. No longer a Starbucks here.
Seems to be hit or miss when I take the wife on weekends before grocery shopping
Great service and
Atmosphere: 5
Food: 5
Service: 5
There was a time when Starbucks was KNOWN FOR a great atmosphere and great customer service. I can’t visit this store without feeling like the employees are trying to force you not to use the lobby. Why have a lobby if you don’t want consumers to use it? I will sit at a table with noise cancelling headphones in and my music UP and still can hear their music. You can barely have a coffee date conversation, you cannot relax and read a book. The entire atmosphere of this coffee shop feels unwelcoming and impossible to focus in. It’s disappointing how little the store cares about their consumers. It’s not even worth the convenience I would rather drive an extra 5-10 minutes to visit Atlas Coffee. A shop with a true coffee shop atmosphere and environment.
Atmosphere: 1
Food: 1
Service: 1
A fun place with quite a bit of seating.
Atmosphere: 5
Food: 5
Service: 5
This one is one of a kind. I've never been to a Starbucks where the drive thru wait is ALWAYS AT LEASR 20 MINS. And don't think about going in to make an order to another human, they accept on mobile orders inside. The number of people they turned business away because they only do mobile orders is ridiculous. Not a welcoming store at all.
Service: 1
Restaurantji Recommends
The drive thru is always very slow. You can tell the staff are working hard. Most of the time you need to plan on having 15 extra minutes just to go thru the drive
Food: 4
Service: 5
I frequent here and the service is horrible. Any of the female staff will ignore you. It’s crazy. I order 20 min before for pick up and I have to wait another 10 minutes after I arrive. Today was the second time they gaslighted me about my drink having the wrong ingredients. And the only person that would even look at me was the man working the drive through. The manager, middle age woman at 7:30 am today wouldn’t even acknowledge me and would not make eye contact. So ridiculous.The location on green mtn is a million times better customer service. I’ve called customer service once and they literally did nothing. It’s such a shame that people put up with this poor service at this locale. See the above reviews. Get new staff asap!!!
Atmosphere: 2
Food: 1
Service: 1
The drive through experience was short of awful it was pitiful to say the lease as we ordered our drink we specified that we wanted both drinks to be "blended" the young girl at the drive though window did not know that "blended" was the same as making a "Frappuccino” extremely disappointed to say the lease.
Atmosphere: 1
Food: 1
Service: 1
For a Friday morning rush, coffee drink came out quickly. The coffee cake on the other hand, took over 10 minutes. Completely understand they were busy with breakfast sandwiches but there needs to be a better system in place to get out pastry items faster. They were going in order of how it was ordered but maybe look a head at other tickets to see if that would help get them out of the trenches. Plus prices seem to be going up every time we order there. Getting too expensive.
Atmosphere: 5
Food: 4
Service: 4
The closed at 6:30 even though signage says 7:30p. Plus I saw the manager sticking her feet in the
Atmosphere: 1
Food: 1
Service: 1