Starbucks Coffee Company
$ • Coffee Shops
Hours:
2620 Woodgate Rd, Montrose
(970) 249-7633
About Starbucks
Customers' Favorites
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
Some of the baristas are friendly, listen & make the lattes consistent others you can place the order, get the opposite of what you order & almost never put on the whip on even after repeating the order back! Tonight they forgot the whip AGAIN & when asked to put the whip on they failed to put the lid on properly so yes, half the drink was lost! Not as though there was a line of cars behind me so no rush just poor customer service again!
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Starbucks Coffee Company is a large and spacious location that offers a comfortable environment for customers to relax, work, or meet. The store features wide tables and chairs, with outdoor seating available, although the outdoor area is close to a busy road. Despite some parking limitations, visitors can enjoy a clean space and a pleasant atmosphere, with nice wall art and moderate music volume.
Customer service varies; some staff members are friendly and helpful, as seen when a barista assisted with a gift card issue or when employees handled busy times well, providing free drinks and quick service. However, there are reports of rude behavior from some employees, long wait times, and a lack of responsiveness at the drive-thru, which has caused frustration among customers. One customer appreciated the staff's hard work during a busy period, while others felt uncomfortable with the repeated requests for their name or experienced unkind looks when adjusting orders.
The menu includes familiar items like coffee served in standard Starbucks cups, and the store is a good spot for casual meetings or working while enjoying a coffee. Overall, the location offers a mix of positive experiences and areas for improvement in customer service.