I came in 7/7 at 10:15 waited about 5 minutes til someone showed up to the front then the person making pizzas(blonde older lady) she didn't have gloves and was even eating the toppings. Really disgusting tbh.
Michelle Dawson
EDIT: 6.29.25 - Connie, the market area director of operations gave me a call and told me that the staff handled the situation improperly and she would discuss with them. She thought the manager called me but whoever called said the manager told them to call. Anyway, they wanted up front payment because I told them to park in the parking lot behind the dumpster...So they wouldn't think to come in the alley since my directions say back... The problem is, and Connie brought this up, was that they never bothered to tell me why they were trying to insist on a card payment. They just forced it then said to drive in if I wanted to prepay. When I said I would have just came in, they didn't care and just repeated I had to pay in advance. Connie said that was an inappropriate response and the situation could have been handled if they just said the issue because I could have explained the directions were to make them safer, and again, I would have sent a picture of what I was explaining. She wants me to give them another shot so I will the next time we want pizza. Seriously though, she's right, explain the problem.
ORIGINAL: 6.27.25 If I could do zero I would. I just tried to order food online. I have 28.85 set out for a 28.84 order and was getting together a tip, plus was going to ask the driver if they have cashapp so i could send them more of a tip. I literally pulled all my money off my debit cards yesterday for a bill and have some left that i was using for dinner, my car is broken and in storage and I was buying delivery for cash. I will order Domino's now. But they called me and said I have to pay in advance on the phone, well you can't do that with cash. Then they said to bring it. If I had a way to get there, I wouldn't be having you stupid people deliver it. Because this is stupid. Yup. And I'd say it to the manager's face. What are they 12 years old and have no business experience? I offered to send a photo, which I have, of the cash literally laid out. They lost a potential long-term, high volume customer who just moved to town in March.
This is unacceptable and discriminatory and is a big problem. I will be calling corporate to report this issue tomorrow when they are open. If I would have seen the reviews before I ordered, I probably wouldn't have but they lost out on orders for cash which i sometimes do a lot after having extra money after budget spent. SMH Do better. This location is a disgrace to the name that Pizza Hut used to have.
Michelle Dawson
If I could do zero I would. I just tried to order food online. I have 28.85 set out for a 28.84 order and was getting together a tip, plus was going to ask the driver if they have cashapp so i could send them more of a tip. I literally pulled all my money off my debit cards yesterday for a bill and have some left that i was using for dinner, my car is broken and in storage and I was buying delivery for cash. I will order Domino's now. But they called me and said I have to pay in advance on the phone, well you can't do that with cash. Then they said to bring it. If I had a way to get there, I wouldn't be having you stupid people deliver it. Because this is stupid. Yup. And I'd say it to the manager's face. What are they 12 years old and have no business experience? I offered to send a photo, which I have, of the cash literally laid out. They lost a potential long-term, high volume customer who just moved to town in March.
This is unacceptable and discriminatory and is a big problem. I will be calling corporate to report this issue tomorrow when they are open. If I would have seen the reviews before I ordered, I probably wouldn't have but they lost out on orders for cash which i sometimes do a lot after having extra money after budget spent. SMH Do better. This location is a disgrace to the name that Pizza Hut used to have.
Michael Thompson
I grew up loving Pizza Hut, super supreme pan pizza and the salad bar was a wonderful time in my childhood, my first job was at Pizza Hut. I hadn’t been to Pizza Hut in probably 20 years. Ordered the other night because my 6 yo asked to try it. All 4 kids absolutely loved it. I ordered more for lunch the next day. It’s their new favorite pizza. The staff was friendly and pleasant. The restaurant was clean and tidy, the food was well prepared and tasted great. There was little to no wait. It was a great experience both time. Hats off to the staff.
Christina Winfrey
They have the worst customer service at this place I ordered a pizza waited an hour it never came so I called they kept me on hold for almost 30 minutes until they closed and then told me I had to call back the next day when I called back the next day they told me I just had to dispute it with my bank I just ordered from them again and my food was wrong and when I called the girl that I spoke to was really rude and they still didn't fix anything
Connie Mowles
Amazing
Dylan B.
Jana (hope i spelled that right) had awesome service when helping us fix our online order! She is the reason for this 5 star review! Give that girl a raise, she deserves it!!
Service: 5
Rhianna A
Terrible, terrible service rude workers, paid for extra sauce and never received it on the side or on the 3 pizzas I bought. Literally stayed in the store before they made my pizza to make sure they would add extra sauce since I couldn’t do it on the app and they still didn’t provide. Figures it’s typical Pueblo service but at least Dominos listens!
Doughy crust, rude employees. Didn't want to fix the issue, just wanted to argue with me.
Atmosphere: 4
Food: 1
Service: 1
Christopher G
Almost an hour for pizza to arrive cold. Called store and was given excuses about being short drivers, etc… not my issue. I wanted a refund, but they only offered to make pizza again and send out, but it’d be another hour. No thanks
Atmosphere: 1
Food: 1
Service: 1
Judy Bray
No Onions because of the Onion scare going around. I asked for extra cheese and was charged. Thought perhaps they would replace the missing onions with the extra cheese....nope. The price of a Medium Supreme Pizza with extra cheese was over $27.00. Will be looking elsewhere. I did mention the price and was told prices were going up everywhere! I will be checking that statement out the next time we have a craving for Pizza.
Atmosphere: 3
Food: 3
Service: 3
angela dillon
Yummy.!!!¡
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Breadsticks, Mtn Dew, Honey BBQ, Breaded Boneless Wings, Pizza, Supreme Pizza, Ultimate Chocolate Chip Cookie, Pepperoni Pizza, Meat Lover's Pizza, Create Your Own Pizza, Bleu Cheese Dip, Personal Pan Pizza
Kim Nelson
They messed up my order, that was put in correctly, When I called the manager on at the time told us that she couldnt fix it and that it was on us. THEY GAVE ME FOOD I AM ALLERGIC TO!!! Never want to order from there again!
Awasome people at this place...
Clean tray and clean cut and tasty pizzaaa.....
Call wouldn't answer phone 3 time I tried
I came in 7/7 at 10:15 waited about 5 minutes til someone showed up to the front then the person making pizzas(blonde older lady) she didn't have gloves and was even eating the toppings. Really disgusting tbh.
EDIT: 6.29.25 - Connie, the market area director of operations gave me a call and told me that the staff handled the situation improperly and she would discuss with them. She thought the manager called me but whoever called said the manager told them to call. Anyway, they wanted up front payment because I told them to park in the parking lot behind the dumpster...So they wouldn't think to come in the alley since my directions say back... The problem is, and Connie brought this up, was that they never bothered to tell me why they were trying to insist on a card payment. They just forced it then said to drive in if I wanted to prepay. When I said I would have just came in, they didn't care and just repeated I had to pay in advance. Connie said that was an inappropriate response and the situation could have been handled if they just said the issue because I could have explained the directions were to make them safer, and again, I would have sent a picture of what I was explaining. She wants me to give them another shot so I will the next time we want pizza. Seriously though, she's right, explain the problem.
ORIGINAL: 6.27.25 If I could do zero I would. I just tried to order food online. I have 28.85 set out for a 28.84 order and was getting together a tip, plus was going to ask the driver if they have cashapp so i could send them more of a tip. I literally pulled all my money off my debit cards yesterday for a bill and have some left that i was using for dinner, my car is broken and in storage and I was buying delivery for cash. I will order Domino's now. But they called me and said I have to pay in advance on the phone, well you can't do that with cash. Then they said to bring it. If I had a way to get there, I wouldn't be having you stupid people deliver it. Because this is stupid. Yup. And I'd say it to the manager's face. What are they 12 years old and have no business experience? I offered to send a photo, which I have, of the cash literally laid out. They lost a potential long-term, high volume customer who just moved to town in March.
This is unacceptable and discriminatory and is a big problem. I will be calling corporate to report this issue tomorrow when they are open. If I would have seen the reviews before I ordered, I probably wouldn't have but they lost out on orders for cash which i sometimes do a lot after having extra money after budget spent. SMH Do better. This location is a disgrace to the name that Pizza Hut used to have.
If I could do zero I would. I just tried to order food online. I have 28.85 set out for a 28.84 order and was getting together a tip, plus was going to ask the driver if they have cashapp so i could send them more of a tip. I literally pulled all my money off my debit cards yesterday for a bill and have some left that i was using for dinner, my car is broken and in storage and I was buying delivery for cash. I will order Domino's now. But they called me and said I have to pay in advance on the phone, well you can't do that with cash. Then they said to bring it. If I had a way to get there, I wouldn't be having you stupid people deliver it. Because this is stupid. Yup. And I'd say it to the manager's face. What are they 12 years old and have no business experience? I offered to send a photo, which I have, of the cash literally laid out. They lost a potential long-term, high volume customer who just moved to town in March. This is unacceptable and discriminatory and is a big problem. I will be calling corporate to report this issue tomorrow when they are open. If I would have seen the reviews before I ordered, I probably wouldn't have but they lost out on orders for cash which i sometimes do a lot after having extra money after budget spent. SMH Do better. This location is a disgrace to the name that Pizza Hut used to have.
I grew up loving Pizza Hut, super supreme pan pizza and the salad bar was a wonderful time in my childhood, my first job was at Pizza Hut. I hadn’t been to Pizza Hut in probably 20 years. Ordered the other night because my 6 yo asked to try it. All 4 kids absolutely loved it. I ordered more for lunch the next day. It’s their new favorite pizza.
The staff was friendly and pleasant. The restaurant was clean and tidy, the food was well prepared and tasted great. There was little to no wait. It was a great experience both time. Hats off to the staff.
They have the worst customer service at this place I ordered a pizza waited an hour it never came so I called they kept me on hold for almost 30 minutes until they closed and then told me I had to call back the next day when I called back the next day they told me I just had to dispute it with my bank I just ordered from them again and my food was wrong and when I called the girl that I spoke to was really rude and they still didn't fix anything
Amazing
Jana (hope i spelled that right) had awesome service when helping us fix our online order! She is the reason for this 5 star review! Give that girl a raise, she deserves it!!
Service: 5
Terrible, terrible service rude workers, paid for extra sauce and never received it on the side or on the 3 pizzas I bought. Literally stayed in the store before they made my pizza to make sure they would add extra sauce since I couldn’t do it on the app and they still didn’t provide. Figures it’s typical Pueblo service but at least Dominos listens!
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Doughy crust, rude employees. Didn't want to fix the issue, just wanted to argue with me.
Atmosphere: 4
Food: 1
Service: 1
Almost an hour for pizza to arrive cold. Called store and was given excuses about being short drivers, etc… not my issue.
I wanted a refund, but they only offered to make pizza again and send out, but it’d be another hour. No thanks
Atmosphere: 1
Food: 1
Service: 1
No Onions because of the Onion scare going around. I asked for extra cheese and was charged. Thought perhaps they would replace the missing onions with the extra cheese....nope. The price of a Medium Supreme Pizza with extra cheese was over $27.00. Will be looking elsewhere. I did mention the price and was told prices were going up everywhere! I will be checking that statement out the next time we have a craving for Pizza.
Atmosphere: 3
Food: 3
Service: 3
Yummy.!!!¡
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Breadsticks, Mtn Dew, Honey BBQ, Breaded Boneless Wings, Pizza, Supreme Pizza, Ultimate Chocolate Chip Cookie, Pepperoni Pizza, Meat Lover's Pizza, Create Your Own Pizza, Bleu Cheese Dip, Personal Pan Pizza
They messed up my order, that was put in correctly, When I called the manager on at the time told us that she couldnt fix it and that it was on us. THEY GAVE ME FOOD I AM ALLERGIC TO!!! Never want to order from there again!
Food: 1
Service: 1
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