This Starbucks sits inside the hospital lobby. Don't worry; the map app is guiding you to the right place! The hospital concierge staff is very friendly and will gladly point you in the right direction. Audrey and the rest of the Starbucks staff are always warm and happy to recommend a good drink!
Atmosphere: 5
Food: 4
Service: 5
Andrew Vigil Jr
I bought two drinks three minutes apart from each other because they made the first one wrong. I ordered the second one the correct way to the person taking the order still made it wrong. Drove 2 miles away to get it made at a Starbucks at city market because they know how to do it right. So basically $18 for one drink because the people here at this location don’t know how to make A drink to order.
Atmosphere: 1
Food: 1
Service: 1
Ricardo Cortina
The girls working the cashiers are rude and even though the sign says they close at 6:00 by 5:30pm they are done! They refuse to keep working !!
Atmosphere: 1
Food: 2
Service: 1
Tara Knor
They do not accept cash as a payment option.
Marcus
Worst staff ever. I waited way too long for the order, it was wrong and they didn't even know what I ordered, the lady at the cash register (brunette) went to the back not to talk and the barista (blonde lady) didn't know what the order was, very stuff poorly organized, very poor quality and embarrassing services, the ladies preferred to sit instead of serving customers. Please run away from this place.
Atmosphere: 1
Food: 1
Service: 1
Savannah Cooke
the lady working by herself today was awesome. she did everything accurately, quickly, and with a smile even though it was fairly busy. it's unfortunate that the employees here are unable to accept tips and i hope they're getting the recognition they deserve.
Atmosphere: 5
Food: 5
Service: 5
Natasha Stevens
A wonderful experience. I was in town for my sisters wedding. The morning of the wedding - I treated all the bridesmaids to a Starbucks. I love that I could use the app for this location for pickup. I needed to order a few more things after my initial order so I went back into the app to order the additional drinks. I was in a rush and the app defaulted back to my home Starbucks (across the country). The baristas here were so understanding and made me the additional drinks. They even offered to help me carry the drinks (all 10 of them) to my car. I wish I could have tipped them but I guess because they are located in the hospital, the app wouldn’t let me. Thank you so much for your great customer service - 10/10.
Atmosphere: 5
Food: 5
Service: 5
David
This is a really nice Starbucks with a lot of comfortable seating and some tables. The views are fantastic; one of the best I've seen from any coffee shop.Despite what some people say about the quality of their coffee, I find that it's never under- it's or over-extracted, unlike many local shops that I go to. Since I drink it black, that's very important to me.The only downside of this location is having to walk through the hospital to get there. It's close to the entrance off the frontage road, but requires a little more walking from the village level, 3 stories down.
Atmosphere: 5
Service: 5
Scott Aldridge
Great staff, coffee is normal and consistent as expected.
Atmosphere: 4
Food: 5
Service: 5
Anne Anderson
This Starbucks is a treat for the senses in every season! Come for their delicious offerings and impeccable service. Stay for awe-inspiring mountain views and the spacious, relaxing lobby. Enjoy the scenery from a wonderful sundeck. You may even hear a professional pianist playing on the baby grand piano. While visiting, you'll also find a unique gift shop and a pharmacy with an excellent staff.Conveniently located between Vail Village and Lionshead on the 3rd floor main lobby of Vail Health Hospital, this is a favorite stop for staff, locals and visitors. Jump on the free bus and enter through the front or back of the hospital. It's also walking distance from both Lionshead and Vail Village parking structures. Worth the trip!
After spending my afternoon today getting X-rays on my knee, I made it over to this Starbucks at 4:40pm, 20 minutes before their posted closing time. I saw two brunette employees sitting in chairs at the pick up counter on their laptop/phones. I asked if I could order something and one of the girls barked at me that they were closed. I sat down at the seating area in front of the cashier counter and waited for my ride that was 30 mins out. At 5:00pm the girls went around to behind the counter and the one that barked at me (pink jacket) turned on the espresso machine and made herself a huge coffee to-go while also adding things to a big Starbucks to-go bag. They then proceeded to gossip with a Vail Health employee at the pastry counter about how a co-worker of theirs is worthless and walked past me sipping her coffee at 5:10pm. I’m appalled at these employees’ professionalism especially in a medical building and hope their management looks into this.
Michael
The Vail Health Starbucks is hands down the best one up here! The staff are friendly and knowledgeable. If you see any "bad" reviews, it's ppl that don't understand that the location is in a hospital, and thus subject to their rules and regulations.
Ann Hoak
Best Starbucks with the most amazing view! The baristas are the best.
This Starbucks sits inside the hospital lobby.
Don't worry; the map app is guiding you to the right place!
The hospital concierge staff is very friendly and will gladly point you in the right direction.
Audrey and the rest of the Starbucks staff are always warm and happy to recommend a good drink!
Atmosphere: 5
Food: 4
Service: 5
I bought two drinks three minutes apart from each other because they made the first one wrong. I ordered the second one the correct way to the person taking the order still made it wrong. Drove 2 miles away to get it made at a Starbucks at city market because they know how to do it right. So basically $18 for one drink because the people here at this location don’t know how to make A drink to order.
Atmosphere: 1
Food: 1
Service: 1
The girls working the cashiers are rude and even though the sign says they close at 6:00 by 5:30pm they are done! They refuse to keep working !!
Atmosphere: 1
Food: 2
Service: 1
They do not accept cash as a payment option.
Worst staff ever. I waited way too long for the order, it was wrong and they didn't even know what I ordered, the lady at the cash register (brunette) went to the back not to talk and the barista (blonde lady) didn't know what the order was, very stuff poorly organized, very poor quality and embarrassing services, the ladies preferred to sit instead of serving customers. Please run away from this place.
Atmosphere: 1
Food: 1
Service: 1
the lady working by herself today was awesome. she did everything accurately, quickly, and with a smile even though it was fairly busy. it's unfortunate that the employees here are unable to accept tips and i hope they're getting the recognition they deserve.
Atmosphere: 5
Food: 5
Service: 5
A wonderful experience. I was in town for my sisters wedding. The morning of the wedding - I treated all the bridesmaids to a Starbucks. I love that I could use the app for this location for pickup. I needed to order a few more things after my initial order so I went back into the app to order the additional drinks. I was in a rush and the app defaulted back to my home Starbucks (across the country). The baristas here were so understanding and made me the additional drinks. They even offered to help me carry the drinks (all 10 of them) to my car. I wish I could have tipped them but I guess because they are located in the hospital, the app wouldn’t let me. Thank you so much for your great customer service - 10/10.
Atmosphere: 5
Food: 5
Service: 5
This is a really nice Starbucks with a lot of comfortable seating and some tables. The views are fantastic; one of the best I've seen from any coffee shop.Despite what some people say about the quality of their coffee, I find that it's never under- it's or over-extracted, unlike many local shops that I go to. Since I drink it black, that's very important to me.The only downside of this location is having to walk through the hospital to get there. It's close to the entrance off the frontage road, but requires a little more walking from the village level, 3 stories down.
Atmosphere: 5
Service: 5
Great staff, coffee is normal and consistent as expected.
Atmosphere: 4
Food: 5
Service: 5
This Starbucks is a treat for the senses in every season! Come for their delicious offerings and impeccable service. Stay for awe-inspiring mountain views and the spacious, relaxing lobby. Enjoy the scenery from a wonderful sundeck. You may even hear a professional pianist playing on the baby grand piano. While visiting, you'll also find a unique gift shop and a pharmacy with an excellent staff.Conveniently located between Vail Village and Lionshead on the 3rd floor main lobby of Vail Health Hospital, this is a favorite stop for staff, locals and visitors. Jump on the free bus and enter through the front or back of the hospital. It's also walking distance from both Lionshead and Vail Village parking structures. Worth the trip!
Restaurantji Recommends
very nice place!
After spending my afternoon today getting X-rays on my knee, I made it over to this Starbucks at 4:40pm, 20 minutes before their posted closing time. I saw two brunette employees sitting in chairs at the pick up counter on their laptop/phones. I asked if I could order something and one of the girls barked at me that they were closed. I sat down at the seating area in front of the cashier counter and waited for my ride that was 30 mins out. At 5:00pm the girls went around to behind the counter and the one that barked at me (pink jacket) turned on the espresso machine and made herself a huge coffee to-go while also adding things to a big Starbucks to-go bag. They then proceeded to gossip with a Vail Health employee at the pastry counter about how a co-worker of theirs is worthless and walked past me sipping her coffee at 5:10pm. I’m appalled at these employees’ professionalism especially in a medical building and hope their management looks into this.
The Vail Health Starbucks is hands down the best one up here! The staff are friendly and knowledgeable. If you see any "bad" reviews, it's ppl that don't understand that the location is in a hospital, and thus subject to their rules and regulations.
Best Starbucks with the most amazing view! The baristas are the best.
Excellent staff, calm and quiet environment.
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