This place sucks, wait time is ridiculous. My coffees are always messed up.
Food: 1
Service: 1
Barbara Olbrias
This place has gone way downhill. Service is slow, and you never get the right stuff you order or the coffee taste like the pot has never been cleaned. I would not recommend going here unless you have time to waist.
Food: 4
Service: 3
Kylee giglio
Jaelyn is the best worker in ashford dunkin. She is so friendly and nice to us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Carrie Gates
Don’t order anything but a basic coffee or drink from the morning crew! I drink Machiatto’s regularly and 8 times out of 10 they give me regular coffee or cold brew with no expresso at all. Again this morning ordered a hot Mach got a cup of coffee with steamed milk in it ? like people who drink expresso can’t immediately taste the difference??? Besides the fact that a machiatto is almost $6 and cold brew or hot coffee is half the damn price ???
Atmosphere: 4
Food: 4
Service: 4
Jim Waple
Went inside to get a Large coffee and a muffen. After 15 customers came in after me and got served I had to ask again for my order that they never made. Stop worrying about the drive-through and worry about people that come into the store.
Atmosphere: 3
Food: 3
Jesse Lucatino
This Dunks had one of the best setups I've ever seen. It had coffee on tap (not literally, but the appearance of bar taps to serve their various blend). Aesthetically it was coolest Dunkin I've ever been in for this reason.
Atmosphere: 5
Food: 5
Service: 5
Wendy O'Bready
The only thing is to wash the tables and the counter where you throw things away the top of it.
Atmosphere: 4
Food: 4
Service: 4
Kristen Firth
use the app!!! gets u points toward free things, plus coupons and things!!! dounts are getting smaller but cost more....my only complant.
Atmosphere: 5
Food: 5
Service: 5
Ashley W.
Wait times in dining room and drive through are 10-15minutes regardless of how busy or not busy. Usual guy swears loudly in front of customer's repeatedly, brags about how he doesn't clean because he doesn't want people to order and coughs all over food. I've tried to give this place a few chances but if I could give it 0 stars I would. Run.
Walter Lawson
Dealing with Cody was a great experience well definitely recommend this Dunkin' donuts keep up the good work Cody.
I am on the phone with my mother and she orders a strawberry dragonfruit refresher and I can HEAR the employee snubbing her for saying strawberry with an accent. She made her say it twice so unnecessary and rude.
Brett G.
i had ordered a medium refresher from a male employee, i proceeded to wait over 10 min and watch as three more people order and recove their drinks before mine. When i asked the employee if i my deink wpuls be sone soon he seemed to have no idea what i was talking about until i explained i had ordered 10 min ago. to top it all of there was a woman in the drive through and had an issue with her drink he then proceeded to take a swig out is the coffee and say nothing is wrong with it. I am usually a fan of dunkin but seeing this behavior had made me disgusted and i don't know of i will be returning .
dagdabreemie
Closed for Remodeling as of 2/27/23. Hopefully it will be more modernized to service customers more efficiently. It's asking a bit much for a new high-tech LCD TV 'readable' menu screen in their drive-thru, but hopefully that will happen, too. Edit: Reopened as of week of 4/3/23 ? with the aforementioned drive-thru 'upgrades'. Hooray!
Anonymous
Waited in the drive-thru for 10 minutes AFTER the person said they'll be right with me. Drove away.
Jacques Goosen
The employees here have the lowest standards possible. They had the audacity to sell me donuts that didn’t rise and were essentially thin rings of solid dough. I have given them every chance under the sun to correct themselves, but they just don’t care. Never go here.
This place sucks, wait time is ridiculous. My coffees are always messed up.
Food: 1
Service: 1
This place has gone way downhill. Service is slow, and you never get the right stuff you order or the coffee taste like the pot has never been cleaned. I would not recommend going here unless you have time to waist.
Food: 4
Service: 3
Jaelyn is the best worker in ashford dunkin. She is so friendly and nice to us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Don’t order anything but a basic coffee or drink from the morning crew! I drink Machiatto’s regularly and 8 times out of 10 they give me regular coffee or cold brew with no expresso at all. Again this morning ordered a hot Mach got a cup of coffee with steamed milk in it ? like people who drink expresso can’t immediately taste the difference??? Besides the fact that a machiatto is almost $6 and cold brew or hot coffee is half the damn price ???
Atmosphere: 4
Food: 4
Service: 4
Went inside to get a Large coffee and a muffen. After 15 customers came in after me and got served I had to ask again for my order that they never made. Stop worrying about the drive-through and worry about people that come into the store.
Atmosphere: 3
Food: 3
This Dunks had one of the best setups I've ever seen. It had coffee on tap (not literally, but the appearance of bar taps to serve their various blend). Aesthetically it was coolest Dunkin I've ever been in for this reason.
Atmosphere: 5
Food: 5
Service: 5
The only thing is to wash the tables and the counter where you throw things away the top of it.
Atmosphere: 4
Food: 4
Service: 4
use the app!!! gets u points toward free things, plus coupons and things!!! dounts are getting smaller but cost more....my only complant.
Atmosphere: 5
Food: 5
Service: 5
Wait times in dining room and drive through are 10-15minutes regardless of how busy or not busy. Usual guy swears loudly in front of customer's repeatedly, brags about how he doesn't clean because he doesn't want people to order and coughs all over food. I've tried to give this place a few chances but if I could give it 0 stars I would. Run.
Dealing with Cody was a great experience well definitely recommend this Dunkin' donuts keep up the good work Cody.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I am on the phone with my mother and she orders a strawberry dragonfruit refresher and I can HEAR the employee snubbing her for saying strawberry with an accent. She made her say it twice so unnecessary and rude.
i had ordered a medium refresher from a male employee, i proceeded to wait over 10 min and watch as three more people order and recove their drinks before mine. When i asked the employee if i my deink wpuls be sone soon he seemed to have no idea what i was talking about until i explained i had ordered 10 min ago. to top it all of there was a woman in the drive through and had an issue with her drink he then proceeded to take a swig out is the coffee and say nothing is wrong with it. I am usually a fan of dunkin but seeing this behavior had made me disgusted and i don't know of i will be returning .
Closed for Remodeling as of 2/27/23. Hopefully it will be more modernized to service customers more efficiently. It's asking a bit much for a new high-tech LCD TV 'readable' menu screen in their drive-thru, but hopefully that will happen, too. Edit: Reopened as of week of 4/3/23 ? with the aforementioned drive-thru 'upgrades'. Hooray!
Waited in the drive-thru for 10 minutes AFTER the person said they'll be right with me. Drove away.
The employees here have the lowest standards possible. They had the audacity to sell me donuts that didn’t rise and were essentially thin rings of solid dough. I have given them every chance under the sun to correct themselves, but they just don’t care. Never go here.