Dunkin'

20 N Main St, Beacon Falls
(203) 714-6036

Recent Reviews

Dane Martel

This Dunkin was gorgeous clean and spacious. Literally a stellar location. Lots of parking space and lots of seating indoors as well and functioning ac. However, the service was not nice. The staff each time I visited grunted and clearly did not want to be there. Were on the phone or playing music so loud that you couldn't hear them. I get enjoying yourself when there isn't anything to do but when the guests walk in you gotta be professional still. The food otherwise was great.Vegetarian options: Large veggie selectionDietary restrictions: Labeled menuParking: Huge free lotKid-friendliness: Nice for weeunsWheelchair accessibility: Very ample space and on first floor

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Donuts, Munchkins Donut Hole Treats

Elle

Slow as Molasses there! ?

Atmosphere: 3

Service: 2

Bayron Martinez

Food was good and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bacon & Cheese Croissant Stuffer

Patrick Maher

Blasting Christian music at your place of business sucks. Besides the average customer not necessarily wanting your religious propaganda it's objectively bad music in almost all cases.It's a good thing the coffee here is terrible. Otherwise I'd miss an easy to get to coffee shop.

Pearl Hoffman

Have good sides and bad sides. The overall is 4 stars.

Michael Smegielski Jr

One of the better Dunkin' shops in

Atmosphere: 3

Food: 4

Service: 5

Alyssa Amarosa

Always fast, always friendly, and the food is somehow always fresh. And the inside is always

Atmosphere: 5

Food: 5

Service: 5

Kelly Tiberio

They have shrunken the size of their donuts… see picture for actual

Food: 3

Bruce KNAPIK

I went through the drive thru this morning at 5am and when I got to work I looked at my bank app I saw that I was charged twice for the same order. I should have realized something wasn’t right when I was given the wrong order. The staff needs to be better trained. Lesson

Atmosphere: 1

Food: 1

Service: 1

Chris Morrow

Slowest Dunkin around. Every time I go here the drive thru is backed up and slow. Even when it’s not and there’s only 1 or 2 cars, it still takes forever. Quicker to drive to the Oxford one and come back then wait in the line.

Lauren Howe

I love this Dunkin. The servers are always personable and friendly, and my order has always been correct!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels, Plain Stuffed Bagel Minis

Ashley OConnell

I was just lectured by Kailynn that I could not order my drink how I always order it because the "company" does not want people adding espresso to their drinks because there is already "too much" caffine in the green tea matcha.This from the same company that sells turbo ice / extra charged coffee (358mg in a medium) and the new Rockstar drinks (1 can is 160mg ).I was told I could order it separately and add it myself, creating more trash. Let's not try to save the environment or anything.The few previous times I have ordered food, the bacon was burnt and cold when I requested it warmed.When I recieved the matcha is had so much ice I could not stick my straw in and I order my drinks with less ice due to the mold and mildew in the machines.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Latte

Nate Anon (Nate Dog)

I came in today placed my order with the store manager I got my food and left I was disappointed with some of the food quality and temperature I phoned the manager she was a very kind, calm, and well collected person. She addressed my concerns with action, making it convenient and helpful for me to get a good experience next time issuing a free meal equal to the value on my last order. That's proper store management, this is someone I'd like to think as an asset to this buisness good work Gladys ?. She had an impact on my consumerism for the future thanks for drawing me in and treating me like family- she yearned for that experience of complete customer satisfaction experience.

Atmosphere: 5

Food: 5

Service: 5

mark ayer

$3 for a medium size regular coffee is outrageous in my book.

Kelly M

My order is wrong every single time. We use this one because it's near my daughters school. I asked for a very tiny amount of ice, we got what the picture shows. I told her this is supposed to be light ice and she laughed. Last week I went in and asked for no ice. She filled the cups with cream and ice to the top! I said no, I said no ice. She said oh ya and dumped the entire cup back in the ice machine, cream and all. Sorry to anyone with a dairy allergy! So unprofessional. I asked for a chocolate glazed donut with sprinkles and got a pink sprinkled donut. I know its not important to them but this what I spend my money on as a treat for myself and my kids. I shouldn't be paying for a large coffee when it's in fact a small...if that!

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