This use to be the best and fastest Dunkin i ever went to now since the renovation they got rid of the Latin girls that were awesome and hired people that are to lazy to open splenda packets 3 times last week and again today no splenda in my coffee they suck
Atmosphere: 4
Food: 4
Service: 1
Ali
don’t bother asking for a coffee or a latte . They’re unprofessional unethical and can’t make a simple drink .
Atmosphere: 1
Food: 1
Service: 1
G S
The worst Dunkin Donuts, bad service, they charge you even for a napkin
Atmosphere: 1
Food: 1
Service: 1
Laura DiMeola
This used to be the best Dunkin. I have been a frequent customer, and my food order was never wrong. Everything was always made perfectly. The place has really gone downhill in the past aeveral months. The staff is too busy talking and joking with each other to do the job right. They also just hold items out the window and don't even look at you at all as they continue their conversations with their coworkers. The food quality is always poor now. Nothing is ever cooked properly or how asked for. The put the thinnest bit of cream cheese on the bagels now. And, don't even bother asking for a toasted bagel anymore! It's hard to find a good Dunkin' that always gets it right. This used to be the one. Too bad it's not good anymore!
Atmosphere: 1
Food: 1
Service: 1
Mack C
Coffee black no sugar Got my coffee with cream Returned it Waited 5 mins for a new coffee
Atmosphere: 1
Food: 1
Service: 1
Marissa Tedesco
Go to ANY other location besides this one. The morning staff is horrible and they always have terrible attitudes.
Atmosphere: 1
Food: 1
Service: 1
sara sady
Coffee is always burnt and bitter, no matter how many times I've given this location a chance it's always bad.
Atmosphere: 4
Food: 3
Service: 2
Vinny
Very good,very reasonable,and senior friendly
Service: 5
Danielle
Today I went to use my points for sandwich. My points added up to 631 but they lady at the driver-thru doesn’t know how to apply it to your order and Cause you to lose your points and you still have to pay regular price. I try to call corporate and they don’t help and I try to call Branford. They don’t answer terrible customer service.
Charles Farricielli
Love this new Dunkin Donuts. Donuts always fresh. The service is AWESUME.
Quickest and best service of any Dunkin I have been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte
Leah Braley
I always order ahead using the mobile app. But I'm only going to go to this one during the week now. Because the last 3 weekends my order has been wrong or something that I ordered has been missing. The last 2 times the coffee wasn't made they only gave me my food. So I still go here during the week but I'm not using this one on the weekends anymore.
Service: 2
Alexandra W
update your hours if you don’t take orders BEFORE 9pm!
Service: 1
Emily Keyes
The staff here is always so nice and efficient. It’s such a high traffic spot and they still manage to move through the lines quickly. I don’t know how they do it
This use to be the best and fastest Dunkin i ever went to now since the renovation they got rid of the Latin girls that were awesome and hired people that are to lazy to open splenda packets 3 times last week and again today no splenda in my coffee they suck
Atmosphere: 4
Food: 4
Service: 1
don’t bother asking for a coffee or a latte . They’re unprofessional unethical and can’t make a simple drink .
Atmosphere: 1
Food: 1
Service: 1
The worst Dunkin Donuts, bad service, they charge you even for a napkin
Atmosphere: 1
Food: 1
Service: 1
This used to be the best Dunkin. I have been a frequent customer, and my food order was never wrong. Everything was always made perfectly. The place has really gone downhill in the past aeveral months. The staff is too busy talking and joking with each other to do the job right. They also just hold items out the window and don't even look at you at all as they continue their conversations with their coworkers. The food quality is always poor now. Nothing is ever cooked properly or how asked for. The put the thinnest bit of cream cheese on the bagels now. And, don't even bother asking for a toasted bagel anymore! It's hard to find a good Dunkin' that always gets it right. This used to be the one. Too bad it's not good anymore!
Atmosphere: 1
Food: 1
Service: 1
Coffee black no sugar
Got my coffee with cream
Returned it
Waited 5 mins for a new coffee
Atmosphere: 1
Food: 1
Service: 1
Go to ANY other location besides this one. The morning staff is horrible and they always have terrible attitudes.
Atmosphere: 1
Food: 1
Service: 1
Coffee is always burnt and bitter, no matter how many times I've given this location a chance it's always bad.
Atmosphere: 4
Food: 3
Service: 2
Very good,very reasonable,and senior friendly
Service: 5
Today I went to use my points for sandwich. My points added up to 631 but they lady at the driver-thru doesn’t know how to apply it to your order and Cause you to lose your points and you still have to pay regular price. I try to call corporate and they don’t help and I try to call Branford. They don’t answer terrible customer service.
Love this new Dunkin Donuts. Donuts always fresh. The service is AWESUME.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts
Restaurantji Recommends
LOVE DD coffee!
Food: 4
Service: 5
Quickest and best service of any Dunkin I have been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Iced Latte
I always order ahead using the mobile app. But I'm only going to go to this one during the week now. Because the last 3 weekends my order has been wrong or something that I ordered has been missing. The last 2 times the coffee wasn't made they only gave me my food. So I still go here during the week but I'm not using this one on the weekends anymore.
Service: 2
update your hours if you don’t take orders BEFORE 9pm!
Service: 1
The staff here is always so nice and efficient. It’s such a high traffic spot and they still manage to move through the lines quickly. I don’t know how they do it
Service: 5
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